Common FAQs about Restoring Storm Damage in Rio Rancho and Santa Fe Homes

3/23/2018 (Permalink)

Flood damage can be particularly devastating. Call SERVPRO after you have made it to safety.

Knowing the Steps that will be Followed During the Remediation Process Can Help You with Expectations

If you are dealing with the horrible aftermath of flooding, caused by heavy weather or storms, the last thing that you will want is to have to worry about repairs. You need a restoration company that is tactful, sensitive, and willing to get the job done quickly, while also keeping you in the loop when needed. 

This is what the experts at SERVPRO can offer you. We have many years of experience dealing with storm damage in Rio Rancho and Santa Fe homes and we can get repairs started fast. You can be as involved as you like. Our technicians will keep you informed, but if you are busy handling insurance claims and filing papers, they can also work reliably and independently. 

To give you an idea of what to expect from the SERVPRO restoration team, here are some common questions from homeowners. 

How Is the Water Removed From My House? 

We have access to industrial sized pumping devices. They can be used to extract large amounts of water from flooded areas so that it can be disposed of safely. As repairs can only begin once the affected area is free of standing water, this process is essential. Our pumps come in all shapes and sizes, which means that even awkward areas like crawlspaces can be emptied and prepped for restoration. 

Why Do You Need to Lift My Carpet? 

This is called ‘floating’ the carpet. The SERVPRO technicians gently lift the material up by a small amount, so that they can slot a blower underneath. It circulates clean, dry air and helps the carpet to dry faster. Crucially, it also dries out any subflooring that is underneath the main carpet. If this isn’t done and the subflooring remains damp, the moisture will only reappear and cause further damage. 

What Type of Dehumidifier Will You Use? 

There are actually four different types of dehumidifier and they are all suited to particular types of jobs. For instance, desiccant varieties are highly effective in cold climates, but they don’t work as well around high temperatures. For this reason, they are better used in mostly uninhabited areas like crawlspaces and basements. The type of machine that we use will depend entirely on what materials are being dried and their current condition. The final decision can be made after a thorough inspection. 

Do You Monitor the Drying Process? 

Yes, the dehumidifiers and other drying machines will be checked on a regular basis, if it does turn out that they need to be left operational for some time. Often, the technicians have to wait for the affected space to be entirely dry before they can start cleaning and repairs. It may be that they leave you for several evenings, with instructions about how to work around the blowers and dryers while they are not onsite. 

These are just some of the basics of storm and water damage restoration. There is lots more to learn if you want additional information. SERVPRO of Rio Rancho Sandoval County is based in your local area. We respond to requests for emergency restoration as soon as we receive them. Call us 24/7 at (505) 891-2345