Fire Safety Do's and Dont's

9/29/2023 (Permalink)

Fire Damage, Smoke Remediation, Fire Cleanup,

After any fire damage situation, your primary focus should be safety first.

-Is it safe in the house?

-Electrical and "slip and fall" hazards are some of the most prevalent concerns.

-Only do activities that are safe for you to perform.

-Wet materials can be VERY heavy. Be careful!

-Limit movement in the home to prevent soot particles from being embedded into the upholstery and carpets.

-Keep hands clean so as not to further soil upholstery, walls, and woodwork. 

-Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

-If electricity is off, empty freezer and refrigerator and prop doors open.

-Clean and protect chrome with light coating of petroleum jelly or oil.

-Wash houseplants on both sides of leaves.

-Change HVAC filter.

-Tape double layers of cheesecloths over air registers. 

-Don't attempt to wash any walls, painted surfaces, shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.

-Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service. 

-Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

-Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.

-Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. 

Contact SERVPRO of South Albuquerque Regarding Your Fire or Smoke Damage Emergency - (505) 345-4700

SERVPRO of South Albuquerque proudly serves Albuquerqueand surrounding areas. We are available 24 hours 7 days a week and are ready to restore damage to your home or commercial structure. It is always best to contact us directly. 

TWO disasters in one night - SERVPRO of Rio Rancho/Sandoval County & South Albuquerque is here

9/27/2022 (Permalink)

Two disasters in one night - Not good!

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 505-891-2345

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rio Rancho/Sandoval County and South Albuquerque has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Rio Rancho/Sandoval County and South Albuquerque

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke alarm for your home - Stay in the know

8/31/2022 (Permalink)

Smoke Alarm!!!!!

There are few more frightening experiences than a house fire. While this is the last event Rio Rancho residents likely want to think about, it is nevertheless a vital consideration. Protecting your home and the lives of everyone in the household is top priority, so look to the following different types of equipment to choose the best smoke alarm for your home.

While some fire alarms pick up heat, the effectiveness of these models can pale in comparison to a smoke detector. There are three basic types of such detectors to choose between:

1. Ionization Alarms

An ionized detector is generally cheaper than other types of alarms. These alarms use miniscule amounts of radioactive material to ionize the air in a small chamber in the device, allowing the air to carry an electric charge. When smoke passes through this chamber, it causes a disruption in this electrical current, which then sets off the alarm.

2. Photoelectric Alarms

According to most smoke alarm experts, photoelectric alarms have a smaller chance of making false alarms than their ionization counterparts. This type of fire safety device uses a light beam and a photoelectric sensor to detect smoke. While ionized alarms are usually better for spotting fast fires, photoelectric alarms typically best detect smoldering fires.

3. Smart Alarms

Most smart alarms use photoelectric sensors, and some even have a split-spectrum sensor for greater accuracy. Although identical to non-smart detectors in terms of basic function, a smart detector has more customized options and can send alerts directly to phones and tablets.

If you're like most homeowners in Rio Rancho you've probably wondered which device is best for your space. Whether you're well-versed in the world of smoke detectors or are just getting started, expanding your knowledge on product options is never a bad idea. Once you've chosen the proper spots in your home for a smoke alarm, you can install the right ones to protect your living space.

If you would like more information on hiring a team experienced in Fire and Smoke Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

SERVPRO Personal Protective Equipment that we use daily

8/8/2022 (Permalink)

Don Up!

Our recent fire job has required asbestos testing to be done due to the year the house was built. Because of this, PPE (Personal Protective Equipment) is required to better protect our employees.The type of PPE used will vary based on the level of precautions required, such as standard and contact, droplet orairborne infection isolation precautions.The procedure for putting on and removing PPE should be tailored to the specific type of PPE.1. GOWN• Fully cover torso from neck to knees, armsto end of wrists, and wrap around the back• Fasten in back of neck and waist2. MASK OR RESPIRATOR• Secure ties or elastic bands at middleof head and neck• Fit flexible band to nose bridge• Fit snug to face and below chin• Fit-check respirator3. GOGGLES OR FACE SHIELD• Place over face and eyes and adjust to fit4. GLOVES• Extend to cover wrist of isolation gownOur staffs safety is our highest priority! Don Up!

Garage Fire due to Short Circuit

11/1/2021 (Permalink)

Garage Fire due to Short Circuit

Our client called us devested with a fire that started in the garage. A short circuit was determined the cause of the fire. The fire department cleared the scene safe for following work to be done. Emergency services were needed for this client due to our client being connected to an oxygen tank. It was determined that the roof joints were very charred, drywall and insulation were falling from the ceiling, the windows and doors were shattered due to the high pressure. Surrounding contents were inventoried and we inspected to see if they were salvageable. Our crew began our work and started demolition. It was determined from the client that the garage door be removed and boarded up until a garage door service could make it out to the property to fix the damage. 

Our team continued on the remediation resulting in a job well done!

Safety should be your top priority

9/24/2021 (Permalink)

Flaming Fire

After any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Call us at 505. 891.2345 – SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque

Our team of professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Restore your home with as little disruption as possible

9/24/2021 (Permalink)

Fire Damage?

It’s hard to imagine the damage and destruction caused by a fire. Even small fires can be devastating.

When you find yourself dealing with the losses of fire, the mess from the fire itself and the damage created when the fire was extinguished, as well as the potential irreplaceable contents that might have been affected, it can be over whelming.

We rarely imagine that we will ever have to face the reality of a fire in our own lives.

Fire damage cleanup is a multi-step, challenging process that often includes addressing water damage, fire damage, and smoke damage.

Depending on the severity of the fire and the heat of the blaze, it is also possible that the home or commercial property also has structural damage or may need to have an emergency board up services to protect it from the outside elements.

SERVPRO is trained to clean and restore your home with as little disruption as possible.

A different kind of FIRE!

8/24/2021 (Permalink)

SERVPRO Owner presenting the award to West Mesa Mustang State Winners

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are Proud partners of this year's High School Girls Basketball Team. 

This last weekend we were honored to be apart of an organization, NM Sports Hall of Fame, that honors and recognizes top athletes, coaches, and teams.

General manager, Tanya Smith, presented the "Team of the year" award to the ambitious and striving young individuals you see in the photo attached. 

Congratulations West Mesa Mustangs on your State Championship! Your hard work and dedication have been displayed through the trials and tribulations you all has to go through and are on FIRE!

This is one FIRE that SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque will not be restoring - Keep the heat ladies! #StateChamps #NMSportsHallOfFame

Soot Cleanings

8/18/2021 (Permalink)

SERVPRO professional cleaning soot from walls

Our clients had a pallet stove malfunction in their home, leaving an odor and soot throughout the property.  

Wood soot contains many harmful chemicals, and the small size of the particles allows them to penetrate deep into the lungs. Additionally, soot can combine with moisture to form an acid, which is damaging to people and property.

Below are the steps we take to ensure that your home is back to normal:

Our team will arrive and suited up in PPE gear - Personal Protective Equipment

STEP 1 – DISPOSAL

Dispose of any heavily charred materials that can’t be salvaged.

STEP 2 – DRY SOOT REMOVAL

Wood fires are generally the easiest to clean up. The soot left behind is often dry and more easily removed by vacuuming and the use of a soot sponge than we will follow this up with a dry cleaning sponge.

STEP 3 – CLEANING

Soot caused by synthetic material, like plastic, will be oily and can’t be removed with vacuuming and soot sponges alone. Heavy-duty degreasers are required to break down the bonds the soot has with the surface. 

 STEP 4 – ODOR NEUTRALIZATION

STEP 5 – ODOR SEALING

Leaving your home smelling "Like it never even happened."

Microwave Accidents – Preventive Tips

8/16/2021 (Permalink)

Fire damage in kitchen due to microwave fire

Microwaves are used every day, either at home or at work.

We have become so reliant on them but do not always think about our appliance that can become a potential fire hazard when used incorrectly. We recently had a client that had to learn the hard way unfortunately. A fire started in her microwave and spread quickly throughout the entire kitchen and into other living areas.

Although unfortunate, SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are here to help when times get tough!

Always remember to follow and reference the tips below:

To minimize risk of fire, never attempt to heat articles that are not approved for use in microwave ovens.           

Remove food from packaging before defrosting in a microwave oven. Do not use plastic storage containers, foam trays and plastic wraps in microwave ovens because they are not heat stable at high temperatures. Melting or warping can occur which may cause harmful chemicals to migrate into the food making the food contaminated.

Never use recycled paper products in microwave ovens unless they are specifically approved for microwave use. Some recycled products including paper towels and even waxed paper may contain minute metal flecks. When a microwave oven is operating, the interaction between microwaves and the metal can cause sparks and even flames causing the issues our client recently had.

If you have a fire in your microwave, turn it off immediately. This will stop the fan, so it won’t feed oxygen to the flames.

Then simply wait until the fire suffocates. Never open the oven door until you are certain that the fire is out. If in doubt, call your local fire department.

Is Your Fireplace Ready?

11/24/2020 (Permalink)

Fireplace

We have already had our first snow this year, and it was record-breaking. For some of us, it was the first fire of the season. The crackling of the logs, the smell of the wood-burning, and that perfect feel of winter warmth. I remember my first winter with a fireplace. I had no clue what I was doing, nor what I needed to do to ensure my family’s safety. We lived in an apartment so some of the steps needed to care for the fireplace were the responsibility of the complex, but with a home, it is your responsibility to ensure the fireplace is ready before the first use. A few years ago, a friend of mine had a massive fire start in the attic because of the fireplace, and with 2020 going the way it is now, this is the last thing we want to see happen to anyone.

Some things are basic when preparing to use your fireplace, such as checking your smoke detectors and alarms, which should be done regularly anyway, but here is your opportunity if you haven’t done so yet. Other items would be to check the area for damage, clean the blower, inspect the damper, sweep the chimney. Now, I am going to be honest here. I would probably hire someone to check my fireplace and get everything ready because I could only imagine falling off the roof if I had to get up there. Like I said, just being honest, I am pretty clumsy.

So once the fireplace has been inspected, everything has been cleaned and checked, break out those logs and get it going. Roast smores, read a book, watch a holiday movie, but most importantly, be safe.

Until next time,

Your SERVPRO® Marketing Gal, Brandy

When Fire Hits Home

8/18/2020 (Permalink)

Fire Damaged Living Room

Having your home engulfed in flames, watching your belongings ruined not just from the fire, but from the water the fire department uses, is heart-wrenching. A few years ago, I watched some close friends of mine go through this very thing. Their fireplace started a fire in the attic which spread through the ceiling of the house. Thankfully, everyone got out safely, but they had to stand there and watch their home burn while the fire department worked diligently to put the fire out. A week later I received a call from the family asking for advice. She felt that the company their insurance referred them to was not doing what they should have been doing. Although I was not with SERVPRO® yet, I had previously worked in the disaster restoration industry. When I arrived at the house, I could see that nothing had been done, and I will never forget the look on my dear friend’s face. The look of hopelessness, anger, sadness, and the overwhelming sense of feeling lost. I immediately got on the phone with the Marketing Gal at that time, Tonya Smith (who is now our fearless leader and Rockstar General Manager). She immediately called her crews and had them dispatched to the house to start the work that should have already been started. I felt relief knowing that my friend and her family were in good hands. Tonya and her team restored my friend’s home and stepped in when to help when it felt like there was none.

Until next time,

Your SERVPRO® Marketing Gal, Brandy

How Fire & Smoke Affect Artwork

8/18/2020 (Permalink)

Art Street Room

Recently there was a fire outside a bay door at Albuquerque Healthcare for the Homeless. The heat from the bay door caused the insulation to heat up and melt causing smoke to spread throughout the Art Street room covering the walls, surfaces, and all the art on display. Thankfully the clean-up should not be too bad; however, with all the artist supplies in open containers, most of that will be deemed unsalvageable. Leading the organization to have to replace by purchase or donation. The other area of concern is for the art itself. Throughout the room there is art hanging on the walls, sitting on shelves, and propped up against items. While most of the art looked completed, there were several in progress. So, what happens if smoke, soot, and ash are not removed? Did you know that it could cause long-lasting damage, regardless if it is framed or not? Over time the paint will crack, chip, and fade faster than it would without damage if the soot and ash are not removed. Professional restoration companies would know the steps to take to preserve art, or they would have contacts for those who specialize in preserving art. It is important to move fast for things like this to prevent that additional damage.

Apartment Fire Damange

7/14/2020 (Permalink)

Fire Damage from a Candle

Who loves to burn candles in your home? Did you know how quickly a fire could start with an unwatched candle? We were recently called out to an apartment complex in Hobbs, NM, for a fire and now water loss. The fire was started by candle set too close to the curtains. Thankfully, everyone got out of the complex in time, and no one was hurt. Unfortunately, there is fire damage to the window and smoke damage to the entire unit. This was a 3-bedroom townhouse, so there was plenty of space for the smoke to go. And, yes, even though we are based in the Albuquerque/Rio Rancho metro area, we will travel the state to take care of our customers. In the case of this fire, there was a second unit damaged from the water that leaked through the walls. These were newer apartment complexes that had sprinkler systems installed throughout the unit, so that prevented the fire from spreading further. There were two other units connected, so this could have been a lot worse, there could have been more damage. So the next time you go to light your favorite candle, make sure you keep an eye on it, place it away from other flammable items, and do not leave it unattended.

Fireworks and the Reality of their Risks

7/13/2020 (Permalink)

Fire Damage Shed from Fireworks

July brings fireworks as we celebrate the nation’s Independence Day. This year more than ever, the skies lit up with fireworks in every state. Most say it’s due to lockdowns and quarantines. Other’s say it’s due to the political unrest facing our country. Well, whatever the reason, people celebrated loud and clear. However, with fireworks comes the risk of fires. In 2018, there was an estimated of 19,500 fires from fireworks.

In Albuquerque, one of our customers fell victim to neighborhood fireworks. A rough firework landed in their backyard shed and started a fire. They were extremely lucky that it was not the house, but they are still troubled by the outcome. Our crews are now sorting through debris from the shed and taking inventory of everything that was in the shed. Some items are beyond repair and will have to be replaced, other items suffered smoke damage, and the shed will have to be replaced. The homeowners are the sweetest people and even though they have suffered a loss, they are being patient with the process. When everything is said it done, we will have a new shed for their yard and items that are ready for them to have back in the shed.

Now we know that this year it seems as if fireworks went on sale with the number of fireworks that are still being set off within the city. We understand that people want to celebrate, but please remember to celebrate with safety. Remember that it might not be your items as risk, but it could very well be. Be safe out there.

Wildfire Season

7/9/2020 (Permalink)

Wildfire Damage

Wildfires in New Mexico can be a severe threat. Not just to our lands, but our homes. On Wednesday, the Ojo de los Casos fire wildfire started just an hour East of Albuquerque, burning over 90 acres. As of Thursday evening, no homes or businesses were affected by the fire, but this is not always the case. According to the National Fire Protection Association, in 2018, more than 25,000 structures were destroyed, including 18,137 residences and 229 commercial structures. Did you know that when you have fire damage to your home, you also have smoke odor, water damage, which could then lead to mold issues? Restoration companies like SERVPRO® of Rio Rancho and Sandoval County are equipped to help residents during these times.

With how dry New Mexico is this summer due to the uneventful monsoon season, wildfires are more of a threat this year than in the past. Just look at the weather report for the upcoming week, with numbers in the triple digits, it’s going to be hot, hot and dry. So during this summer season, let us all just take extra caution to help prevent the risk of loss, whether it is of buildings or our forests.

It's time to break out the Grill

5/6/2020 (Permalink)

Fire Safety

Summer is fast approaching, which means more and more people will start to grill outside even more so during our current pandemic. As we are all safe at home, setting up the grill and fixing some steaks sounds like a perfect way to spend an evening outside. Although some might not recognize the risks of fire to your home, there are. Follow these tips to keep your home and family safe while cooking outside.

• Make sure the grill is away from any structure.
• Place the grill on flat, stable ground or surface
• If it is a new grill, make sure it was correctly assembled.
• If it is an older grill, and it is the first time you are using it for the season, check for structural damage.
• For propane grills, make sure there are no leaks and that the propane tank is attached correctly.
  • With that, when you are done with propane tanks, please dispose of them properly.
• For Charcoal grills, do not overuse starter fluid.
• Always clean the grill before or after each use to prevent build-up.

Other things to keep in mind while grilling:

• Watch out for small children who might be running around the grill.
• Be aware of the clothing you are wearing.

How To Prevent Grill Fires

6/18/2019 (Permalink)

Proper grill maintenance is key to preventing future fires during cooking

According to the National Fire Protection Association, 9,600 home fires are started from grills each year. The leading cause of those grill fires was that the grills had not been properly cleaned. It doesn't matter if your grill is gas, charcoal or a smoker, all grills need cleaned just as you already clean your stove-top to prevent a grease fire. Take this fire safety precaution and learn the art of grill cleaning. Here is how:

Turn off gas. Close the valve and move the propane tank away from the area. Begin grill cleaning when the grill has cooled to just warm.

Wipe the outside. Just use soapy water and a cotton cloth.

Clean cooking grates. When cool enough to touch, start brushing the bars with a wire brush, then remove them and place in soapy water.

Empty the catch pan. For gas grills, empty the drip pan. For charcoal grills, you simply lift the charcoal grate and rotate the bottom mechanism to dump ash into the catch pan. Empty the ash catch pan. If ash is still hot, store in a metal covered pail.

Clean the cook box of the grill. Grill cleaning the interior of a gas grill includes burner tubes and heat deflectors. For either grill, you can scrape carbon and grease build-up from the interior of the grill with a wire brush and scrub with soapy water.

Reassemble your grill and enjoy safe use. Keep the grill a safe distance from the house when in operation and never leave the grill unattended while food is cooking.

Another important fire safety precaution is to keep children away from grills. Declare a three-foot area around the grill to be a no-kid zone and stay in the area. Proper grill maintenance is the key to preventing structure fires from your grill. If you do have fire damage, at least you can trust SERVPRO® of Rio Rancho/Sandoval County restoration specialists to help assess and restore your property to its pre-fire conditions.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Smoke and Fire Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Pet Fire Escape Plan For Rio Rancho

3/28/2019 (Permalink)

Help the small family members get out in a fire

Fire Plans Can Saves Lives

Fires involving structures occur every day, including homes with pets inside. Do you know how to react when faced with a home fire? Did you know that pets tend to panic and hide when faced with a house fire? The following tips are to help you save your pets when faced with a house fire:

1. Notify rescuers that you have a pet in your home. You can purchase a sticker to place by your front door that details how many pets you have and what they are. This way, even if you are not there the pets have a chance of getting out.
2. Design a fire escape plan: It is important to know where your pets usually are.  What are their favorite places?  Where do they tend to hide when scared?  In an emergency like a fire, there will not be time to waste looking everywhere for your pets.  You must have a concrete search plan with at least 3 locations where your pets can be found.  This entails creating a layout of your home and marking your pets’ “go-to” locations. You should also survey your home to identify potential pet hiding spots and indicate them on your layout.
3. Be prepared: Keep all equipment you would need while escaping a fire close together. For dogs that would be leashes; for cats or other small animals that might be carriers.  Make sure these items are always put in the same place and are easy to get to.  Don’t bury carriers in the attic or the back of a closet.  In a fire, there won’t be any time to hunt for them. Fires are life and death situations – rapid response is critical!
4. Practice makes perfect: Once you have laid out your plan, you will need to practice it using different scenarios. For example, practice what to do if the fire is in the kitchen; then if the fire is in a bedroom, and so on.  You should go as far as to practice your escape with your pets from a second story using a ladder.  (If you don’t have an escape ladder you should get one, as well as the appropriate equipment needed to assist you carrying an animal down a ladder.)  Practice finding your pets. Start outside, rush into the house, find your pet, and take them outside. Repeating this drill can help animals become familiar with process. You may even be able to train dogs to go to a certain area outside when the smoke detector rings.  Continue practicing until you are comfortable with your fire escape plan and it works efficiently.

Fires are traumatic and life changing experiences.  Prevent further disaster by creating a Fire Escape Plan for your home. Practice it frequently and continue to test yourself.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

What Type of Smoke Alarm Is Best for My Home?

3/18/2019 (Permalink)

There are few more frightening experiences than a house fire. While this is the last event Rio Rancho residents likely want to think about, it is nevertheless a vital consideration. Protecting your home and the lives of everyone in the household is top priority, so look to the following different types of equipment to choose the best smoke alarm for your home.

While some fire alarms pick up heat, the effectiveness of these models can pale in comparison to a smoke detector. There are three basic types of such detectors to choose between:

1. Ionization Alarms

An ionized detector is generally cheaper than other types of alarms. These alarms use miniscule amounts of radioactive material to ionize the air in a small chamber in the device, allowing the air to carry an electric charge. When smoke passes through this chamber, it causes a disruption in this electrical current, which then sets off the alarm.

2. Photoelectric Alarms

According to most smoke alarm experts, photoelectric alarms have a smaller chance of making false alarms than their ionization counterparts. This type of fire safety device uses a light beam and a photoelectric sensor to detect smoke. While ionized alarms are usually better for spotting fast fires, photoelectric alarms typically best detect smoldering fires.

3. Smart Alarms

Most smart alarms use photoelectric sensors, and some even have a split-spectrum sensor for greater accuracy. Although identical to non-smart detectors in terms of basic function, a smart detector has more customized options and can send alerts directly to phones and tablets.

If you're like most homeowners in Rio Rancho you've probably wondered which device is best for your space. Whether you're well-versed in the world of smoke detectors or are just getting started, expanding your knowledge on product options is never a bad idea. Once you've chosen the proper spots in your home for a smoke alarm, you can install the right ones to protect your living space.

If you would like more information on hiring a team experienced in Fire and Smoke Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Fire Safety During the Holiday Season

12/10/2018 (Permalink)

According to the National Fire Protection Association, the incidence of candle fires is four times higher during December.

Between the feasts at Thanksgiving to the celebration of the new year, the holiday months are a time to enjoy holiday traditions with friends and family. However, most household fire damage happens during these months. Why is this the case? People are doing more cooking, using the fireplace, burning more candles, using decorative lights, and buying real Christmas trees. Follow these simple fire safety tips this holiday season:

When cooking, always keep your eye on the stove. Most kitchen fires happen when food is left unattended. It’s easy to get distracted and walk away for a few minutes. Always set a timer on your phone to remind yourself of the food on the stove or bring a potholder with you as a reminder. It sounds silly, but it works! Remember to keep a fire extinguisher in the kitchen at all times. When using a fireplace, always put out the fire when leaving the home or going to sleep. Also, use a fire screen to keep embers and logs from escaping. 

According to the National Fire Protection Association, the incidence of candle fires is four times higher during December. In fact, four of the five most dangerous days of the year for residential candle fires are Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day. To avoid any fire damage, keep about a foot of space between the candle and anything that can burn. This goes for real Christmas trees- the needles tend to dry out which is the perfect storm when mixed with fire. It takes 30 seconds for a dry tree to engulf in flames. Set the candles on sturdy bases and always blow them out when leaving or going to sleep. To minimize the risk of your tree drying out, buy a fresh tree with intact needles, get a fresh cut on the trunk, and water it every day.

Finally, don’t plug more than 3 strings into each other on your Christmas tree. Extension cords should be in good condition and UL-rated for indoor or outdoor use. Rather, opt for a power strip instead and be sure to unplug the lights before leaving the house or going to sleep. When hanging lights outside, avoid using nails or staples, which can damage the wiring. Rather, use UL-rated clips or hangers. 

As always, SERVPRO of Rio Rancho/Sandoval County is Here to Help when you are dealing with fire damage restoration and fire damage repair. Happy Holidays!

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho/Sandoval County Today at (505) 891-2345

3 Items You Need to Throw Away After a House Fire

7/18/2018 (Permalink)

After a house fire, it can be hard to determine what items are salvageable. This is tricky because soot and smoke can be harmful if inhaled or consumed. It’s good to know which of your belongings you can thoroughly clean and which you should throw away. Here are three items that should be tossed if they are exposed to high heat during a house fire:

1. Singed Clothing Clothing that has been burned should be thrown away immediately;

It’s not worth the risk of health issues. Smoke and soot can be very dangerous because they are composed of various toxic chemicals. When inhaled or directly contacting the skin, soot can cause health issues later on. Throw away clothing that has been exposed to flames and dry-clean any clothing that isn’t burnt but contains soot.

2. Potentially Contaminated Food

It doesn’t matter if the food is nonperishable or not, if it was exposed to high heat, it needs to go straight into the trash. High temperatures can spoil, warp, or activate bacteria within the sealed food, causing it to become dangerous to eat. Toxic fumes from the flames can also contaminate food. Cans that are bulging or covered in soot should not be consumed. 

3. Cosmetics Makeup can become unsafe to wear if it is exposed to soot or hot flames.

Because the minerals directly touch the face, using contaminated cosmetics can harm your skin and lead to future health issues. Check to make sure that your makeup isn’t warped or covered in soot. Being aware of items that are no longer salvageable can save you time as well as protect you from potential harm. Fire damage can affect your possessions, and so it’s important to stay safe even after the fire has occurred. As you work to restore your home, be sure to throw away anything that is no longer reliable to have around.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Water Damage and Fire Damage Go Hand in Hand

6/20/2018 (Permalink)

When you’re recovering from a fire on your commercial properties in Rio Rancho, it's natural to wonder why you incurred both fire damage and water damage at the same time. While you might have a basic understanding of the role of water in fighting a destructive fire, it's helpful to comprehend what happens when a fire starts to burn. The mechanics of fire suppression rely on such an understanding, and this knowledge also gives you greater insight into the restoration and cleanup process.

Why Does a Fire Burn?

While most people learn principles that make fire work in high school science classes, this knowledge also forms the foundation for both basic and advanced firefighting techniques. Fires need four crucial components to start and keep burning:

• Fuel (sometimes called a “reducing agent”)
• Energy, in the form of heat
• An oxidizing agent (commonly oxygen)
• A chemical reaction

What accounts for a blaze’s destructive nature that leads to massive fire damage is its dependence on these four elements. So long as there are plentiful supplies of fuel, heat and oxygen, a fire's chemical reaction will continue, permitting it to burn, grow and spread. 

How Is a Fire Extinguished?

Fire suppression focuses on robbing the flames of one or more of these elements. When delivered in huge quantities through a fire hose, water both significantly reduces a fire’s heat and takes away oxygen as it transmutes from liquid to vapor form at extremely high temperatures. Unfortunately, this enormous amount of water also floods buildings and wreaks havoc on its own. 

Even with groundbreaking modern methods for quenching a blaze, the most expedient way to kill a fire is with a huge amount of water. That’s why flooding and excess water occurs with most fire damage on your commercial properties. This combination is why a restoration professional’s job includes extracting water, soot, odors and smoke from your property along with completing essential repairs.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water and Fire Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Fire Damage Comes in Many Forms and From Many Causes

6/11/2018 (Permalink)

The kitchen and bathroom are the most common fires

The Many Forms and Types of Fire Damage

If your property in Albuquerque or Santa Fe suffers from fire damage, you should talk to someone on our team. We are experts at minimizing current damage and keeping damage from increasing in severity. Even after a fire has been extinguished, its effects can continue to grow. We can stop that with state-of-the-art equipment.

Damage can be found even after small fires. These can happen anywhere in the home. They remain small when someone is present and can extinguish the fire before it can spread. The kitchen and bathroom are the most common, with the laundry room and garage coming in second. Bedrooms, living and dining rooms, and hallways can also have fires take place, but these areas are the least common. Patios are also prone to having fires, especially if outdoors cooking is done, or children experiment with a range of items from fireworks to magnifying lenses

Fire damage can range from discolored concrete and natural rock outside to charred walls and scorched carpets inside. Drywall can suffer additional damage if water is heavily applied when there is a fire, although drywall should resist small, low-temperature fires. Paneling and wallpaper will burn, however, no matter what it is applied to as a covering. Our team members are creative in matching or updating, your pre-fire décor.

Kitchens can experience scorched countertops and cabinets, which need either repairing or replacing. If the cabinet doors are warped from the heat and then the cold from putting the fire out with either water or a fire extinguisher, they are typically replaced as needed. Then the remaining ones are cleaned and re-stained if needed. If floors have been soaked with water in the effort to extinguish the fire, we at SERVPRO are equipped, and experienced, in getting it dry quickly so that underlay and any support beams are not damaged

For fires in the garage and patio areas, we can quickly clean-up scorched concrete so that residues are not tracked into your home, as these can contain harmful substances that were once inert. Vinyl siding that has been damaged can also be repaired. Scorched and burned areas of grass can also be reseeded and started back on track. We can also create and provide an inventory list of damaged items, particularly, but not exclusively, for the garage area. We can list which items are damaged beyond repair, salvageable, or undetermined for insurance purposes.

We'll help you get your home's beauty back on center stage and put the fire behind you.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

How to Avoid Stove Top Fire Damage in Rio Rancho

3/30/2018 (Permalink)

Food on a stove top should always be attended. Prevention is key. But if you have fire damage, call SERVPRO to remediate!

Attended Cooking and Keeping Safety Materials Nearby Can Help Prevent Fires From Originating in a Kitchen

Cooking tops and stoves have been used by civilizations with advanced metal or stone work for thousands of years, as it is a simple enough concept: a plate or surface is heated by open flame sufficient to cook and burn any food placed upon it. However, these essential appliances also carry a fair bit of risk and are one of the most common causes of fire damage in homes worldwide. Smoke alarms in kitchens are regularly placed directly above the stove to react quickly to any fires that start on it. Stoves can cause fire damage large and small, sometimes leading to total loss of the home, so avoiding dangerous practices around them is essential for your home's safety. 
 
Always Mind Food 
 
A common source of fire damage in Rio Rancho is food left cooking unattended on stoves. Even if you are minding time and have a timer set up for its cooking, being out of the room while something is cooking is never a good idea and can lead to fires. Especially with oily or dry foods, food items left on stovetops can burst into flame very quickly, spreading to nearby wooden cabinets and walls. Safe cooking involves regular monitoring of food on the stove, and this is essential in kitchen fire prevention. 
 
Watch Where You Put Things 
 
Another common cause of fires is when a resident leaves a fabric cooking item, such as a potholder, laying on a hot stove. Any object left on a stove has a risk of starting a fire, and a hot stove top should never be used as a resting place for anything. Simply use the counter that is likely only a few feet away. 
 
Keep Safety Materials Nearby 
 
If worst comes to worst and a fire starts on a stove, make sure you have a smoke detector nearby and a fire extinguisher in the room. Damaging the stove with extinguisher materials should be the least of your concerns, so don't hold back. Above all, mitigating further damage from the fire is essential, and crucial to this is stopping any small fires in their tracks. 
 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

SERVPRO of Rio Rancho / Sandoval County is equipped to respond to and deal with any house fire quickly so as to mitigate restoration costs for you. The moment the fire has died, and your home is secure, call us at (505) 891-2345 24/7 for emergency mitigation and restoration services.

Significant Wildfires Can Result in Extreme Restoration Measures in Rio Rancho

3/22/2018 (Permalink)

Dry conditions and high winds can provide the perfect setup for grass or wildfires

Dry conditions and high winds can provide the perfect setup for grass or wildfires in parts of New Mexico. If your home is in the path of an out of control fire moving across the area damage can occur in a matter of minutes. Depending on the size of the fire and the opinion of local firefighting officials you may be evacuated before the fire reaches you home. Once the all clear is called after a fire races through our community SERVPRO of Rio Rancho Sandoval County will be ready to assist local homeowners like you in sorting out your particular situation, offering inspection and restoration services to get you back safely in your home.

Even if your other neighbors have fire damage in Rio Rancho and Sandoval County, we can respond to your disaster quickly. We are associated with a nationwide network of fire and water damage restoration specialists, so our local team will not be overwhelmed with other customers. We will be able to schedule a speedy inspection of any fire damage your home has suffered and set a restoration plan in motion quickly. If needed, crews from other areas will join our technicians, all trained to deliver the highest quality damage control, repair and whatever remodeling is required to get you and your neighbor’s home back to the conditions you had enjoyed before the grass fires raged.    Depending upon our inspection of your premises we may be able to complete our restoration with you and your family remaining in the home. If you stay, we will be sure to take care to contain any toxic contamination and to provide preliminary cleaning services so you can live in relative comfort while we finish the job. This approach saves money for you by avoiding costly relocation and may be preferred by your insurer. If the damage is so severe that your health or safety will be affected, you may be moved to temporary housing until your home can be made habitable once again. SERVPRO has extensive experience in working with insurers and the emergency services provided in both situations, and you can rely upon our professional opinion as to which approach is appropriate for your family.    SERVPRO of Rio Rancho Sandoval County is committed to providing professional fire damage services to our local community, including reaching out to our partner franchises if the scope of a neighborhood disaster requires. Do not hesitate to call us at (505) 891-2345 to ensure your fire damage restoration happens quickly and competently no matter how large the disaster.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Have Questions? Call Us Today (505) 891-2345

SERVPRO of Rio Rancho Sandoval County Specialize in Smoke and Soot Cleanup

3/2/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. SERVPRO of Rio Rancho Sandoval County smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rio Rancho Sandoval County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home faster. “Like it never even happened.”

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today (505) 891-2345

Securing Your Rio Rancho Property After a Fire

7/18/2017 (Permalink)

Fire damage can be devastating. Call SERVPRO to remediate!

There are Many Reasons to Call a Professional Company After Suffering Fire Damage to your Home

When you experience a fire on your property, you may have to leave quickly, leaving your property open and vulnerable. It is important to make sure that your home or business is secured because it protects you, your neighbors and aids in your insurance claims. When you call SERVPRO, they inspect your property and when needed, make it secure.

There are several key areas that must be secured from a fire damage event in Rio Rancho. These include the perimeter, doors, windows and other damaged areas, like the roof. Doors and windows should be boarded up; roofs may need to be covered with a tarp to keep out inclement weather, insects, and animals. Walls and floors are inspected for their stability. They too may need to be covered with a temporary shoring. The perimeter requires temporary fencing around your property.

There are a couple of reasons why securing your property after a fire is necessary. One reason is to keep others protected. Children and pets become curious and wander onto the unsecured property and become injured. If your property is left unsecured and someone gets hurt, you are held financially liable.

The second reason to protect your property after a disaster is to keep thieves from stealing what remaining valuables you have and possibly causing additional damage. Also, securing your property helps to prevent inclement weather from causing more damage and to keep animals or insects from chewing on electrical wires and other belongings.

SERVPRO uses a variety of materials and methods to prop up weakened walls and floors. This allows their professional technicians to work safely on damaged areas. In some cases, family members and employees can continue to live or work in the property during their restoration process. As a leader in the restoration industry, SERVPRO offers a broad range of services, including fire damage restoration, temporary fencing, board-up services, and more.

As experts in disaster remediation, SERVPRO of Rio Rancho / Sandoval County is armed with the training and expertise to handle your restoration and cleaning needs. We are locally owned and operated, plus we are available 24 hours a day, 7 days a week.

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Fire Damage Restoration Services That Help Make Your Rio Rancho House A Home

6/20/2017 (Permalink)

Did you know that smoke and soot causes far more damage than the actual fire?

SERVPRO Restores Furnishings and Structural Elements After a Fire

Did you know that smoke and soot causes far more damage than the actual fire? By penetrating additional rooms smoke and soot residues cause significant damage to paint, carpeting, upholstery, fabrics, clothing, and many other contents found in your home.    

It takes a professional touch to get fire damage under control in your Rio Rancho home. Putting out the flames is only the beginning, a thorough cleaning, deodorization, and redecoration can turn your house back into a home. However, there are more than a few simple steps before this goal becomes attainable.    

A team of qualified fire damage restoration technicians from SERVPRO can help protect you and your family from general hazards that exist after a blaze occurs on your property. Using different types of advanced cleaning techniques, our technicians provide solutions to a variety of problems that happen during a fire.     

It is important to keep in mind that not all furniture restorations are possible, the extent of damage may be permanent. Furniture directly affected by flames or heat can melt and turn items into a hot mess on your floor. However, often enough, the burns are not that severe, which gives technicians a chance to sand and refinish your furniture, allowing you to keep many items you may have otherwise discarded as trash.    

We start with properly ventilating the area, or moving items to a clean, safe area beyond the range of exposure. We use multiple cleaning, and deodorization techniques to stop damage causing residues in their tracks. Everything from chemical treatments, solvents, wet, and dry procedures help produce different results on a variety of items. SERVPRO technicians treat each item individually, to produce the best results possible.     

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. We slowly but surely produce quality results that often exceed any expectations you might have had.   

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Cleaning And Sanitizing Furniture After Fire Damage In Your Rio Rancho Home

6/9/2017 (Permalink)

No matter the size or severity of a fire, it is important to get repairs started quickly.

Cleaning And Sanitizing Furniture After Fire Damage

No matter the size or severity of a fire, it is important to get repairs started quickly. Soot is very acidic and, if left long enough, it starts to eat away at different materials in the home. Fabrics are particularly vulnerable, and furniture requires cleaning as soon as possible. 

At SERVPRO, we use the finest tools and techniques to repair fire damage inside Rio Rancho properties. We are very cautious when handling furniture because movement can cause soot residues to penetrate deeper into porous fabrics. 

Why Is Smoke A Big Problem? 
Smoke poses a challenge for fire damage restorers because it is a very resilient substance. It is made up of tiny particles of less than ten microns in diameter. It means that the only way to completely remove it from fabrics is to formulate smoke neutralizing chemicals with these same dimensions and consistency. Contact with human skin intensifies the acidic film it deposits on surfaces. For this reason, the SERVPRO technicians use nitrile gloves to prevent further damage. 

Is It Possible To Clean Furniture? 
The primary challenge, when it comes to cleaning smoke damaged furniture, is the presence of soot. This substance can be extremely stubborn and causes stains if the right cleaning chemicals do not get applied. Dry cleaning sponges are suitable for clearing loose residues and any powdery films on surfaces. 

Once the dry soot is gone, the furniture gets sanitized with powerful cleaning agents. They help to prevent further discoloration and deterioration. The final stage is to apply a HEPA vacuum for collecting leftover soft particles. It is likely that the chair pads and any removable pieces of fabric require separate cleaning. 

Does This Fix The Smoky Odors Too? 
SERVPRO uses a potent oxidizing chemical (like ozone) to get rid of the smoky odors which develop after a fire. If we do not perform a deodorization procedure, the smells can become permanently trapped in the fabric. Ozone is a gas which hooks itself to the odor emitting particles and actively transforms them into particles which are incapable of producing odor. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you work with SERVPRO of Rio Rancho / Sandoval County, you get to benefit from our links to a wide variety of furniture restorers and upholsterers. If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Rio Rancho Residential Fire Damage Restoration

5/16/2017 (Permalink)

It can be tough to tell which objects can be salvaged and which are damaged beyond repair

Residential Fire Damage Restoration in Rio Rancho

In the event of fire damage in Rio Rancho problems can arise not only from the fire itself but also from smoke, soot, debris and destroyed objects, and also water damage from firefighting efforts. Ultimately, fire repair can be a long and difficult process, and potentially compromised structural integrity can even lead to injury. Because of this, fire damage restoration is typically best left to local professionals and carefully aligned with insurance policies. 

Fire Damage 

Fire damage to your Albuquerque and Santa Fe residence itself can be the most difficult hurdle in many cases. Burned objects, wood, furniture, flooring, or anything else can be especially difficult to remove without specialized tools. Additionally, it can be tough to tell which objects can be salvaged and which are damaged beyond repair thanks to commonly heavy amounts of soot and ash. Depending on the intensity of the fire, this may require a full team of people to clean up. 

Smoke Damage 

In addition to darkening and staining even the hardest to reach corners, smoke can also leave a pervasive smell long after the house is visually clean. This is due to tiny and microscopic particles of smoke, which often work their way into the walls and floors of the house itself. Cleaning up smoke in a Los Angeles home typically requires special equipment and a lengthy cleaning time. 

Water Damage 

Water damage often surprises homeowners as being an even larger problem than the fire damage itself. Whether through firefighters' hoses or burst pipes, heavy water damage is relatively common among fire-damaged Los Angeles homes. Depending on the scale and intensity of the water damage, this may require extensive reconstruction efforts. 

SERVPRO of Rio Rancho / Sandoval County truly cares about the communities they serve and will work quickly after a fire to restore your property. Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a Fire restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Choose the Best Fire Damage Repair & Fire Restoration in Rio Rancho

4/10/2017 (Permalink)

Fire and Smoke Damage?! Leave it to the experts at SERVPRO

If your home or business has recently experienced a disaster, you might be scrambling to figure out what to do next to restore your belongings and property. Fire damage can be particularly troublesome, especially if the damage is throughout your property. SERVPRO of Rio Rancho / Sandoval County is proud to be the local's choice for emergency cleaning services, including fire damage repair, mold remediation, and water damage restoration.

The professionals at SERVPRO offer expert fire restoration, including these services:

• First Steps After The Fire: The immediate moments following a disaster can be the most stressful. SERVPRO of South Albuquerque will arrive at your home or business on the same day of the event, regardless of the size of the fire. 
• Expert Knowledge: Each member of the team is well-versed in all aspects of residential and commercial restoration. Whether it's upholstery damage, odor control, or smoke issues, they will quickly restore your property back to normal.
• Restoration Method: SERVPRO of Rio Rancho / Sandoval County is a locally-owned company with national resources. Their policy is to perform fire restoration first, before replacing every damaged item which can quickly rack up costs.
• Personalized Service: All fire restoration situations are different so your fire damage repair service will be catered to your specific needs. Even if this means additional clean-up, managing insurance paperwork, or simply a friendly ear to listen to your concerns, SERVPRO will be there to help.

SERVPRO of Rio Rancho / Sandoval County truly cares about the communities they serve and will work quickly after a fire to restore your property. Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a Fire restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Significant Wildfires Can Result in Extreme Restoration Measures in New Mexico

3/6/2017 (Permalink)

Dry conditions and high winds can provide the perfect setup for grass or wildfires in parts of New Mexico.

Dry conditions and high winds can provide the perfect setup for grass or wildfires in parts of New Mexico. If your home is in the path of an out of control fire moving across the area damage can occur in a matter of minutes. Depending on the size of the fire and the opinion of local firefighting officials you may be evacuated before the fire reaches you home. Once the all clear is called after a fire races through our community SERVPRO of Rio Rancho Sandoval County will be ready to assist local homeowners like you in sorting out your particular situation, offering inspection and restoration services to get you back safely in your home.

Even if your other neighbors have fire damage in Rio Rancho and Sandoval County, we can respond to your disaster quickly. We are associated with a nationwide network of fire and water damage restoration specialists, so our local team will not be overwhelmed with other customers. We will be able to schedule a speedy inspection of any fire damage your home has suffered and set a restoration plan in motion quickly. If needed, crews from other areas will join our technicians, all trained to deliver the highest quality damage control, repair and whatever remodeling is required to get you and your neighbor’s home back to the conditions you had enjoyed before the grass fires raged.    Depending upon our inspection of your premises we may be able to complete our restoration with you and your family remaining in the home. If you stay, we will be sure to take care to contain any toxic contamination and to provide preliminary cleaning services so you can live in relative comfort while we finish the job. This approach saves money for you by avoiding costly relocation and may be preferred by your insurer. If the damage is so severe that your health or safety will be affected, you may be moved to temporary housing until your home can be made habitable once again. SERVPRO has extensive experience in working with insurers and the emergency services provided in both situations, and you can rely upon our professional opinion as to which approach is appropriate for your family.    SERVPRO of Rio Rancho Sandoval County is committed to providing professional fire damage services to our local community, including reaching out to our partner franchises if the scope of a neighborhood disaster requires. Do not hesitate to call us at (505) 891-2345 to ensure your fire damage restoration happens quickly and competently no matter how large the disaster.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Have Questions? Call Us Today (505) 891-2345

SERVPRO of Rio Rancho Sandoval County Specializes in Smoke and Soot Cleanup

1/31/2017 (Permalink)

A candle left too close to a curtain started a fire in this Rio Rancho kitchen

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. SERVPRO of Rio Rancho Sandoval County smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rio Rancho Sandoval County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home faster. “Like it never even happened.”

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today (505) 891-2345

Albuquerque, Rio Rancho and Santa Fe Smoke and Soot Cleanup

12/27/2016 (Permalink)

SERVPRO of Rio Rancho and Sandoval County responded quickly to this warehouse fire.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rio Rancho, Sandoval County and South Albuquerque will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (505) 891-2345

Fire Prevention Tips

7/12/2016 (Permalink)

The following was taken directly from: https://www.ready.gov/home-fires

"Most home fires occur in the kitchen while cooking and are the leading cause of injuries from fire. Common causes of fires at night are carelessly discarded cigarettes, sparks from fireplaces without spark screens or glass doors, and heating appliances left too close to furniture or other combustibles. These fires can be particularly dangerous because they may smolder for a long period before being discovered by sleeping residents.

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

• Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
• Wear short, close-fitting or tightly rolled sleeves when cooking.
• Do not cook if you are sleepy, have been drinking alcohol, or have taken medicine that makes you drowsy.
• Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
• Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

• If you smoke, smoke outside. Most home fires caused by smoking materials start inside the home. Put your cigarettes out in a can filled with sand.
• Make sure cigarettes and ashes are out. The cigarette really needs to be completely stubbed out in an ashtray. Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
• Check for cigarette butts. Chairs and sofas catch on fire fast and burn fast. Don't put ashtrays on them. If people have been smoking in the home, check for cigarettes under cushions.
• Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
• Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

• Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
• Buy electrical products evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
• If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
• Use electrical extension cords wisely; never overload extension cords or wall sockets.
• Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

• Keep combustible objects at least three feet away from portable heating devices.
• Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
• Check to make the portable heater has a thermostat control mechanism, and will switch off automatically if the heater falls over.
• Check with your local fire department on the legality of kerosene heater use in your community.
• Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

• Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
• Never burn trash, paper, or green wood.
• Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
• Make sure the fire is completely out before leaving the house or going to bed.
• Store cooled ashes in a tightly sealed metal container outside the home.

Children

• Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
• Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
• Teach children not to pick up matches or lighters they may find. Instead, they should tell an adult immediately.
• Never leave children unattended near operating stoves or burning candles, even for a short time.
• Check under beds and in closets for burned matches, evidence your child may be playing with fire.

More Prevention Tips

• Avoid using lighted candles.
• Never use the range or oven to heat your home.
• Replace mattresses made before the 2007 Federal Mattress Flammability Standard. Mattresses made since then are required by law to be safer.
• Keep combustible and flammable liquids away from heat sources.
• Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas."

Read more at: https://www.ready.gov/home-fires

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345

Home Fires

7/12/2016 (Permalink)

The following was copied directly from https://www.ready.gov/home-fires

"Each year more than 2,500 people die and 12,600 are injured in home fires in the United States, with direct property loss due to home fires estimated at $7.3 billion annually.  Home fires can be prevented!

To protect yourself, it is important to understand the basic characteristics of fire. Fire spreads quickly; there is no time to gather valuables or make a phone call. In just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames.

Heat and smoke from fire can be more dangerous than the flames. Inhaling the super-hot air can sear your lungs. Fire produces poisonous gases that make you disoriented and drowsy. Instead of being awakened by a fire, you may fall into a deeper sleep. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio."

SERVPRO of Rio Rancho and Sandoval County SERVPRO (505) 891-2345

24 Hour Smoke, Soot and Fire Damage Clean Up

7/12/2016 (Permalink)

SERVPRO of Rio Rancho and Sandoval County responded quickly to this warehouse fire.

Every 90 seconds a residential fire occurs somewhere in the United States.  When a fire strikes your home or the home of your customers, SERVPRO of Rio Rancho and Sandoval County is ready to respond.   

SERVPRO of Rio Rancho and Sandoval County provides 24-hour emergency fire and smoke damage cleanup service and is dedicated to being faster to any-sized disaster in Rio Rancho, NM.  We can respond immediately to your fire damage emergency and have the expertise to handle your restoration and cleaning needs.

• 24 Hour Emergency Service

• Direct Insurance Billing

• Quick Response

• Faster to Any-Sized Disaster

 Within one hour from notice of loss, a SERVPRO of Rio Rancho and Sandoval County a professional will contact the customer to arrange for service.  Within four hours of loss notification, a trained professional will arrive on-site to begin any necessary emergency mitigation services.  The SERVPRO professional will determine what can be restored, and will begin cleanign the contents and structure, working to return it to pre-loss condition.  Within eight business hours, a verbal briefing of the scope will be communicated to the customer.  Finally, before any job is complete, the SERVPRO Professional will conduct a final walk-through of the property with the customer to ensure their satisfaction.  

When a fire takes control of you or your customer's life, SERVPRO of Rio Rancho and Sandoval County will help take it back.  

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 

HAVE QUESTIONS? Call us today – (505) 891-2345

Putting Out Fires

7/12/2016 (Permalink)

Imagine a long day at work.  You’re tired, you’re grumpy, and you’re hungry.  You come home and preheat your oven so you can pop in something quick.  You run upstairs to get changed into your favorite old sweats.  Within minutes, your smoke alarm starts beeping loudly.  Your heart is in your throat as you grab your shoes and your phone and head back downstairs.  The kitchen is filled with smoke and the stove is on fire!  You call 911 as you head out the door and thank your lucky stars that they arrive quickly and put out the fire.  Now what?

CONTENTS RESTORATION

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  Attempting to clean up the damage yourself can actually create further damage.  So after the first wave of heroes have rescued the property, let professionals help you restore it.  SERVPRO of Rio Rancho and Sandoval County specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

WHAT YOU CAN DO UNTIL HELP ARRIVES

A fire damage will not only wreak havoc on your home, but also on your emotions.  Fear, uncertainty, stress, and doubt can overwhelm homeowners long after the flames have been extinguished and the smoke has cleared.  The staff of SERVPRO of Rio Rancho and Sandoval County strives to restore not only your home, but your peace of mind as well, to make it like it never even happened.  Until we arrive at your home, there are a few steps you can take to minimize any further damage.

• Limit movement in your home to prevent soot particles from spreading and additional damage from occurring.
• Place clean towels or old linens on rugs and high traffic areas and upholstery.
• Coat chrome faucets, trim and appliances with petroleum jelly or oil.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Do not wash any walls or painted surfaces.
•  Do not shampoo carpet or upholstery.
•  Do not clean any electrical equipment.
•  Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

When a fire takes control of your life, SERVPRO of Rio Rancho and Sandoval County will help take it back. 

Time is Critical Even After the Fire is Out

6/20/2016 (Permalink)

House Fire

The cost of smoke and fire damage restoration depends on a few variables even after the source is subdued.

Soot when left on surfaces can corrode and permanently discolor in the span of a few hours. If left for days, the issues can become irreparable and require the replacement of furniture, floor coverings, counter tops and much more.

Beyond soot; Burnt smells frequently linger, which make odor neutralization another important part of the process.

What many people don't consider until they’ve experienced a fire first hand is the affects of the water used to put the fire out. Parts of the structure and the contents that weren’t damaged by the fire itself may be adversely affected by the water and if not cleaned and dried quickly will need to be discarded and run the risk of mold growth.

in order for smoke damage restoration to be most effective, the job should be approached as soon as possible by a professional in mitigation. Trained technicians can remove and neutralize odors, and quickly identify which items may be able to be restored.

Smoke, ash, and water all contribute to the devastation, so having someone with the proper training is crucial. SERVPRO technicians with certifications in Fire and Smoke Restoration, Water Damage Restoration, Fabric and  Upholstery Cleaning, Odor Control, Mold Remediation and Prevention, and Applied Structural Drying will have all the skills necessary to salvage and return homes to previous state.

SERVPRO National Call Center served 313 insurance and property management companies and their clients nationwide in the last year alone. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year and helps lower your insurance rates too!

24-Hour Emergency Service; in our business, you need usfast!Professionals are available 24 hours a day, seven days a week, and 365 days a year.

It doesn’t matter where you live in the United States, our trained, uniformed mitigation specialists are equipped to restore your property to pre-loss condition whenever possible and will walk through the process until the work and your satisfaction are complete. 

From large commercial to small residential losses, SERVPRO of Rio Rancho/Sandoval County understands your loss is the job that matters most!