Commercial Carpet Cleaning

9/29/2023 (Permalink)

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help!

The following was copied directly from: http://www.IICRC.org/consumers/care/commercial-carpet-cleaning/

“Commercial carpet receives many times the traffic of typical residential carpet. That's why it's important to select (fiber, construction, pile design, color) and install commercial carpet that fits a building user's needs. However, once that carpet is properly selected and installed, its durability and lasting beauty is highly dependent on the ongoing maintenance and cleaning programs.

The first critical component in programmed maintenance and cleaning is routine vacuuming coupled with rapid response to spots and spills. Carpet serves as a "sink" or collection point for everything that is tracked in or settles out of the air. Qualities such as sound absorption, slip resistance and soil-trapping ability makes it the most desirable floor covering in many buildings. Ultimately, however, even the best maintained carpet must be thoroughly cleaned to empty the "sink."

This is where IICRC-certifed technicians come in. They have the equipment, training and experience not only to empty the "sink," but also to restore the color and beauty of commercial carpet, while improving overall indoor environmental quality in the building.”

Business Water Cleanup

9/29/2023 (Permalink)

When disaster strikes your business, SERVPRO® will be here to make it "Like it never even happened."

SERVPRO of Rio Rancho and Sandoval County is here 24/7 if you need our help.  Call us (505) 891-2345

SERVPRO of Rio Rancho/Sandoval County Office Cleaning

9/29/2023 (Permalink)

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Rio Rancho and Sandoval County for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best

SERVPRO of Rio Rancho and Sandoval County offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345….here to help!

What is a Disaster Recovery Center (DRC)?

9/29/2023 (Permalink)

SERVPRO of Rio Rancho and Sandoval County is providing the following content only and has copied it directly from: https://www.disasterassistance.gov/get-assistance/forms-of-assistance/4627/1/805

“A Disaster Recovery Center (DRC) is a readily accessible facility or mobile office you can visit for information about Federal Emergency Management Agency (FEMA) or other disaster assistance programs, or for questions related to your case. The DRC Locator allows you to find the hours, services, and locations of nearby DRCs.

Some of the services that a DRC may provide include:

·         Application for disaster assistance

·         Help understanding disaster recovery assistance and programs for survivors

·         Help understanding any written correspondence received from FEMA

·         Housing assistance and rental resource information

·         Answers to questions, resolution to problems and referrals to agencies that may provide further assistance

·         Status of applications submitted to FEMA

·         Help obtaining and understanding information on Small Business Administration (SBA) assistance programs

Please click the link above to read more. 

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help!

Severe Storm Tips

9/29/2023 (Permalink)

"Severe Storm

1. Try to remain calm.
2. Seek shelter in a sturdy building away from windows, exterior doors, and walls.
3. Do not use elevators.

Lightning

1. Try to remain calm.
2. Seek shelter away from windows.
3. Do not use elevators.

Outdoors

1. Seek shelter in a sturdy campus building.
2. Avoid elevated places and isolated trees.
3. Keep your head and body as low to the ground as possible.
4. Minimize contact with the ground.
5. Find shelter as quickly as possible.

Information to Know

• Location of interior corridors
• Evacuation routes/procedures
• Shelter-in-place procedures"

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help!

Red Cross Tips

9/29/2023 (Permalink)

The Red Cross offers tips and advice for pre and post disasters. The following was copied directly from http://www.redcross.org/find-help/disaster-recovery/utilities-major-systems . 

"Electrical, Plumbing and Heating Systems

• If you see sparks, broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker.
• If there is a pool of water on the floor between you and the fuse box or circuit breaker panel, use a dry wooden stick to try to reach to turn off the main fuse or breaker, but do not step or stand in water to do that. If you cannot reach the fuse box or breaker panel, call a qualified electrician for assistance.
• Inspect the panel box for any breakers that may have tripped. A tripped breaker may indicate damaged wiring inside your home. Do not turn them on. Call an electrician.
• Use a flashlight to inspect fuses. Replace broken fuses with exactly the same amperage rating and never use an object such as a coin or strip of metal to bypass the protection that fuses provide.
• If you suspect sewage lines are damaged, avoid using sinks, showers or toilets and call a plumber.
• If water pipes are damaged, turn off the water at the main valve. Call a plumber for assistance.
• If you have a heating oil tank system, turn off all valves and contact a professional specializing in maintenance of such equipment before using it again.

Telephones

• Check each telephone to see if it is still on the hook. Hang up any phones that aren’t. Wait a few minutes, and then pick up one phone to listen for a dial tone to know whether you have working telephone service.
• If you don’t have a dial tone, try unplugging all the phones. Plug in one at a time and listen for dial tone. This will help you determine if the phone itself is broken or the service is completely out. If it is, contact the telephone company to report the problem and request repair."
• Read more at: http://www.redcross.org/find-help/disaster-recovery/utilities-major-systems
  

Call SERVPRO of Rio Rancho and Sandoval County (505) 891-2345.  We are ready to help!

The Advantages of Hiring SERVPRO® To Repair Your Water Damaged Rio Rancho Home

9/29/2023 (Permalink)

Save Your Flooring and Wall Structure From Water Damage

Imagine having a beautiful home that was struck by a leaky roof, rain, bad plumbing, or laundry gone wrong. When water hits the foundation, it brings a ripple of madness to your home. Water damage can seep through the carpets, walls, and floors. If left unmanaged, It can decrease the value of your real estate.

The most challenging part about restoring water damage in Rio Rancho is saving your walls. The walls are very delicate, and a slight spill of water can ruin its infrastructure and cause it to crack. When water dries up, it can cause your walls to weaken, rot, or fall apart. However, thorough removal of water from your walls often requires advanced technology and experience.

It is essential to move quickly by calling SERVPRO technicians to your residential area to assess the situation. Once these techs arrive, they can immediately begin the mitigation process to reduce the damage. They can identify the category and classification to ensure that the restoration process follows the industry guidelines. They can examine the walls for potential destruction and remove and replace the walls if it is unsalvageable. They can also check other areas of the house like the carpet pad to see if it needs to be removed or not. This step is crucial to ensure that the subflooring is well-protected.

The technicians can utilize their expertise and inspect the extent of moisture in the flooring, subflooring, and the walls. They can use the extractor, which is a state-of-the-art tool that can help clean the carpets and floors. The equipment is portable so it can cover a vast infrastructure and is powerful enough to extract a tremendous amount of water from your floor and carpet. Once the SERVPRO techs have completed their job, they can walk you through your entire house to make sure that you're satisfied with the work.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Plan ahead with SERVPRO Rio Rancho, Sandoval County & South Albuquerque

9/27/2022 (Permalink)

Contact us today - 505.891.2345

Plan Ahead for Water Damage

The best time to plan for an emergency is before you have one. This is especially important for your business to return to operating safely for your customers and employees. Sign up online to create your Emergency Ready Plan or contact your local SERVPRO, so that when disaster strikes, you’ll be ready.

The SERVPRO^® Emergency Ready Plan Advantage

TWO disasters in one night - SERVPRO of Rio Rancho/Sandoval County & South Albuquerque is here

9/27/2022 (Permalink)

Two disasters in one night - Not good!

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 505-891-2345

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rio Rancho/Sandoval County and South Albuquerque has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Rio Rancho/Sandoval County and South Albuquerque

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Rio Rancho/Sandoval County & South Albuquerque here for you during a storm

9/27/2022 (Permalink)

We are here for you when a storm hits!

"Severe Storm

1. Try to remain calm.

2. Seek shelter in a sturdy building away from windows, exterior doors, and walls.

3. Do not use elevators.

Lightning

1. Try to remain calm.

2. Seek shelter away from windows.

3. Do not use elevators.

Outdoors

1. Seek shelter in a sturdy campus building.

2. Avoid elevated places and isolated trees.

3. Keep your head and body as low to the ground as possible.

4. Minimize contact with the ground.

5. Find shelter as quickly as possible.

Information to Know

• Location of interior corridors
• Evacuation routes/procedures
• Shelter-in-place procedures"

SERVPRO of South Albuquerque (505) 345-4700...Here to help!

Storm Season on ALB - Stay ready when a power outage occurs

9/27/2022 (Permalink)

Be Ready!

Power Outages 

"Power outages can occur because of multiple reasons: utility blackouts or severe weather such as thunder and lightning storms, snow and ice storms, or strong winds. Whatever the reason, power outages can affect thousands – even millions – of people over an extended period of time.

In preparation for a power outage or any emergency, every household should have a disaster supply kit that contains key items such as non-perishable food, drinking water, a battery-operated radio or television, a land-line telephone or cell phone, and an emergency contact list of relatives or friends. To view checklists for home emergency preparedness kits, click here.

Extended power outages during extremely hot or extremely cold weather are serious concerns for individuals with special needs or for those who rely on life support devices requiring electricity, such as respirators or ventilators.

By law, utility companies are required to maintain and update their lists, annually, of customers who rely on life support devices. People with these medical concerns need to register with their utility company or complete an application to get on their lists. Written verification from the customer’s physician may also need to be included. People with medical concerns should contact their utility companies for details.

However, there is no guarantee that customers with medical needs will have their power restored immediately. People who rely on medical equipment need to be extra prepared. Their emergency preparedness kit should include a list of places to go until power is restored, additional oxygen tanks, and if possible, a backup generator as an alternate power source.

SERVPRO of Rio Rancho/Sandoval Country & South Albuquerque Sponsors APS Superintendent Cup

9/27/2022 (Permalink)

SERVPRO Sponsorship for APS Superintendent Cup

Our favorite thing is stepping out of the office for the day to catch up with all of you - Did you get a chance to chat with us at the APS Superintendent's Cup Golf Tournament?

This annual event is one we cherish and hold dear to us as it helps to raise money to fund innovative and enhanced learning opportunities to help APS students reach their full potential.

????Better future for our kiddos, friends and ABQ families!

The APS Education Foundation supports a number of programs and initiatives at Albuquerque Public Schools. These include the Horizon Classroom Grant Program, which provides $1500 to $5000 classroom grants to schools, the Achieve Grant Program, which provides funds for extracurricular clubs and activities and other school-wide grant programs. The APS Education Foundation organizes the Superintendent's Cup, recognizes top high school artists at the annual A is for Art event and recognizes top seniors through the Selfless Seniors program.

Our funding streams will be focused with the Foundation raising money on behalf of four major efforts- Literacy, Fine Arts, Middle School and High School activities and Classroom Mini-Grants. These four initiatives are crucial to giving kids a chance to be better prepared, more well-rounded and more likely to stay in school and graduate.

SERVPRO of Rio Rancho/Sandoval County & South Albuquerque Commercial Water Damage

9/13/2022 (Permalink)

Commercial Water Damage

If you have recently become a victim of commercial water damage in Rio Rancho and Sandoval County, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration
Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Rio Rancho and Sandoval County. You can depend on SERVPRO to provide reasonable prices for Rio Rancho and Sandoval County commercial water damage and other services in the area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration. Whether you require cleanup after commercial water damage or simply need a carpet cleaning, call us at (505) 891-2345.

SERVPRO of Rio Rancho/Sandoval County & South Albuquerque Commercial & Residential Carpet Cleaning

9/13/2022 (Permalink)

Water extractions & Carpet cleanings

The following was copied directly from: http://www.IICRC.org/consumers/care/commercial-carpet-cleaning/

“What steps should I take to maintain carpet in a high-traffic area on a daily basis, and to deal with spills and stains?

· It's a good idea to keep sand, grit and grass clippings off walkways outside entries to prevent inward tracking of these abrasive soils.

· Purchase a properly sized entry mat, the bigger the better. There must be room for at least two steps to sufficiently wipe soil from feet before encountering the installed carpet. A carpet with a nylon face and vinyl back is best for moisture and oils absorption, combined with the resiliency necessary to collect a quantity of particle soil. The IICRC suggests a rental mat, since that guarantees frequent maintenance. Place entry mats on hard surfaces rather than on carpet where they can trap moisture or cause plasticizer migration.

· Vacuum, vacuum, vacuum daily, especially after major events. The sooner you collect soils from the surface, the easier it is to remove them. For most carpet, you should use an upright vacuum with brush agitation, unless your canister vacuum is particularly well designed. The wider the head, the more efficient.

· Typically, deep cleaning should be accomplished on at least a semi-annual basis, with no more than two entry and high-traffic area "rinse" cleanings between the deep cleaning. This is dependent on traffic and daily maintenance as well. At a minimum, some attention should be given to primary entry areas on a quarterly basis.

· If spots are treated immediately, most will respond with plain warm water and very little mild detergent added.

· Use high-efficiency double-lined poly-fiber collection bags. This reduces periodic maintenance such as dusting of furniture, heating, ventilation and air conditioning (HVAC) filter exchange.

· Make sure the HVAC system is slightly positively pressurized as well, which means that air is going out when doors are opened, rather than being sucked in. Proper air exchange rates can be calibrated according to ASHRAE regulations for the building with a trained HVAC contractor.

· Ensure proper air filtration through the HVAC System. High-efficiency pleated filters, rather than inexpensive fiberglass filters, are recommended.”

 SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help!

Is your restaurant up to cleaning standards? Let SERVPRO of Rio Rancho and Sandoval County help!

9/13/2022 (Permalink)

Get SERVPRO ready!

A new season has just arrived here in Rio Rancho, and it offers an opportunity to refresh your restaurant. Winter months normally mean windows stay shut, and dirt and grime from boots and heavy shoes gets tracked onto the floor. Similar to how people look forward to spring cleaning at home, you can do the same for your restaurant. SERVPRO of Rio Rancho / Sandoval County offers plenty of services that can help your business start the season fresh!

Clean Your Air Ducts and HVAC

Your air ducts and HVAC unit work hard throughout the winter to keep your customers and employees warm. The ventilation system should be properly cleaned in the spring to make sure the air quality in your restaurant is not poor. If it has not been serviced for some time, your air could be circulating dust, pollen, odors and dirt and debris. Our technicians and equipment can clean out your system and make sure everyone breathes easier in the new season.

Kitchen Cleaning

SERVPRO of South Albuquerque offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Checking the hoods in the kitchen is usually a twice a year job, so what better time to start than for spring cleaning. Cleaning the pilot lights (if it is gas) is also a good idea. Just make sure to follow manufacturer’s instructions. Empty and sanitize the ice machine, and wipe down walls, ceilings and dry storage areas. SERVPRO of Rio Rancho / Sandoval County offers great commercial cleaning options as well, so give us a call if there are items you want professionals to fix.

Rugs and Carpets

If your restaurant uses rugs or carpet, springtime is a great time to freshen them as well. If the furniture in your restaurant does not often move, tracks from normal foot traffic can start to wear down your rugs or carpets. When they become matted, these items also hold in an abundance of dust and debris that is carried in on shoes. A proper cleaning will get rid of the smells and the dust! The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

SERVPRO of Rio Rancho / Sandoval Countyis only a phone call away if you need a professional to help freshen up your restaurant for spring. Get in contact today!

If you would like more information on hiring a restaurant cleaning team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Oh no, Roof Damage ??

8/31/2022 (Permalink)

Homeowners Fight against storms

Storm damage experiences to watch outfor!!!

Roof damage can be a significant cost for homeowners and businesses and one that can be avoided with vigilant and routine inspections. While many people are likely aware of the potential for damage after a storm, they may not be as aware of the threat a hail storm poses to their roof. Hail comes in a variety of sizes and weights, and these ice balls can do lasting damage to your roof if not mitigated early.

1. Shingles

The most apparent signs of hail damage to your roof are broken or missing shingles. Hail stones can either create small divots in a shingle, or they can completely fracture and even break a shingle free of the roof altogether.

2. Underlayment

While missing shingles are not significant causes of roof damage, torn or missing underlayment can be. When a shingle is broken or missing, it can lead to the exposure or wearing away of the underlayment. Tattered or damaged underlayment can lead to water damaged sheathing.

3. Sheathing

Sheathing is the wood boards that cover over your attic joist. These boards are your last line of defense against the outside. If your shingles and underlayment are damaged, then your sheathing is exposed to rain and other elements. Depending on the size of hail, it can severely damage your sheathing through both impact and melting.

4. Insulation and Attic

When the roof barrier is compromised, it leaves insulation and your attic space potential exposed. This exposure can lead to moisture buildup and possibly mold development. If you are experiencing this level of damage, you may want to call a disaster restoration specialist in the area.

Hail storms can cause significant roof damage. Routine inspections of your property’s roofline should protect you from any obvious issues like missing shingles. However, you may want to seek assistance for more thorough inspections for underlayment and sheathing damage.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Live in Rio Rancho/Sandoval County or South Albuquerque and have Water Damage

8/31/2022 (Permalink)

Extract that water!!!

Flooding in your home in Rio Rancho, is not something you want to ignore. Whether you have problems stemming from a storm or a pipe burst, you want to act quickly. You need to call water restoration specialists and your insurance agent. The following steps help you file an insurance claim to get you the money you need to compensate for the cost of fixing the problem and getting your home back to normal.

1. Call Your Agent

The first call you should make it to your insurance agent. This gives you a record of timely reporting and alerts the insurance company that it needs to send an adjuster out to assess the damage.

2. Call Restoration Experts

It's great to have professional restorers on your side. Getting them to your property as soon after the flood as possible can help you understand the damage and what it may take to fix it. They can point out major problems and might catch some things you otherwise would have missed. SERVPRO® has the tools and equipment to help you and your family.

3. Document the Damage

Make a list of everything that must be repaired or replaced. You will need this list when you file your insurance claim. It may be useful to take pictures of the damage, particularly if you need to start the cleanup process before the adjuster is able to get there, to provide proof of the damage.

4. Fill Out Forms

Fill out your claim forms properly. Make sure you have all the information you need. If you leave something out, you may have to pay a lot out of pocket for repairs, or your claim may be rejected.

5. Guide the Adjuster

When the insurance adjuster arrives, show him or her your list of damages and walk through the damaged area. Point out areas that are damaged. Use the information you gained from restoration experts as well as their itemized service list to substantiate your claim.

These steps can help you avoid more problems. If you call the right people and file your insurance claim correctly, flood damage doesn't have to ruin your home.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Smoke alarm for your home - Stay in the know

8/31/2022 (Permalink)

Smoke Alarm!!!!!

There are few more frightening experiences than a house fire. While this is the last event Rio Rancho residents likely want to think about, it is nevertheless a vital consideration. Protecting your home and the lives of everyone in the household is top priority, so look to the following different types of equipment to choose the best smoke alarm for your home.

While some fire alarms pick up heat, the effectiveness of these models can pale in comparison to a smoke detector. There are three basic types of such detectors to choose between:

1. Ionization Alarms

An ionized detector is generally cheaper than other types of alarms. These alarms use miniscule amounts of radioactive material to ionize the air in a small chamber in the device, allowing the air to carry an electric charge. When smoke passes through this chamber, it causes a disruption in this electrical current, which then sets off the alarm.

2. Photoelectric Alarms

According to most smoke alarm experts, photoelectric alarms have a smaller chance of making false alarms than their ionization counterparts. This type of fire safety device uses a light beam and a photoelectric sensor to detect smoke. While ionized alarms are usually better for spotting fast fires, photoelectric alarms typically best detect smoldering fires.

3. Smart Alarms

Most smart alarms use photoelectric sensors, and some even have a split-spectrum sensor for greater accuracy. Although identical to non-smart detectors in terms of basic function, a smart detector has more customized options and can send alerts directly to phones and tablets.

If you're like most homeowners in Rio Rancho you've probably wondered which device is best for your space. Whether you're well-versed in the world of smoke detectors or are just getting started, expanding your knowledge on product options is never a bad idea. Once you've chosen the proper spots in your home for a smoke alarm, you can install the right ones to protect your living space.

If you would like more information on hiring a team experienced in Fire and Smoke Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Warehouse and Storage Areas and Water Damage

8/31/2022 (Permalink)

Water damage can affect so much!!!

Commercial Flood Cleanup

In Albuquerque many buildings suffer a water damage claim every year. They range from small areas affected to large floods that cause damage to every room. 

Office and Administration Areas and Water Damage

When office areas are affected by water and need extraction many challenges arise. You have to deal with electrical outlets getting wet, computers, monitors and printers and personal belongings of staff. Along with those items you have desks, chairs and filing cabinets that all need to be moved or put on blocks, so they are not damaged.

Warehouse and Storage Areas and Water Damage

When the water affects the shipping and receiving area of a building there are many challenges as well. Many times, pallets of product are throughout the warehouse. These pallets do help to keep inventory from getting wet if the water did not come from above. Water extraction in this area needs to be done quickly so the company operations may get back on track.

SERVPRO® of Rio Rancho/Sandoval County has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Storm inside your house

8/23/2022 (Permalink)

Removed Drywall due to water damage

When we love the rain but.........the rain doesn't love us back. 

Dont stress! Our team is on site to repair the damage done. 

We also have a list of recommendations to local roofing companies. 

We want you to enjoy monsoon season not dread it. 

New Mexico and other areas across the Southwest U.S. are affected by the North American Monsoon System (NAMS) every summer, and the “Monsoon Season” is designated as the period lasting from June 15th through September 30th.

Monsoon refers to the change in atmospheric winds. Those winds in New Mexico usually shift from a westerly dry flow to winds coming from the south. Those south winds will typically bring moisture from the Gulf of California, Gulf of Mexico and the Pacific Ocean, meaning more rainfall.

But no worries, got water damage?

Give us a call 505.891.2345

Get ready for the last push of monsoon season

8/23/2022 (Permalink)

Storm damage to your ceiling

Monsoon season is still in full effect. August is the month to expect the most moisture from the season. 

Stay safe, Be prepared & know that SERVPRO of Rio Rancho and Sandoval County and SERVPRO of South Albuquerque is here for you 24/7. Dont let water damage to your home ruin your day. 

Keep Emergency Supplies

If you know a storm or flood is on the way, try to remain indoors, if possible. Make sure your phone is charged so you can call emergency services. Have some emergency supplies on hand like water, non-perishable food, battery-powered light sources, medicine, first aid kits, pet supplies/food, and sandbags to absorb any water that enters your home. During a flood from a monsoon, watch out for large debris that might float in the water towards your home. Everything from car parts to furniture could find its way onto the streets of New Mexico.

We CLEAN everything = Biohazard Included!

8/13/2022 (Permalink)

We CLEAN everything = Biohazard Included!

TRAUMA AND CRIME SCENE CLEANUP PROCESSEvery trauma or crime scene is unique, but there is a process to be followed to help ensure the health and safety of everyone involved and the successful completion of the project.1. Ensure health and safety of technicians and occupants2. Inspect and evaluate3. Isolate and contain affected areas, establish decontamination chamber, if applicable4. Remove uncontaminated contents, if applicable5. Contain and dispose un-restorable contents, if applicable6. Contain and remove restorable contents for off-site processing, if applicable7. Clean, sanitize and remove restorable contents, if applicable8. Demo, contain and dispose of un-restorable structural materials, if applicable9. Clean, sanitize and if possible, seal restorable structural materials, if applicable10. Test, evaluate and confirm cleanliness11. Remove containment, if applicableNeed Biohazard Cleanup Services?Call Us Today SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque – (505) 891-2345

Rio Rancho/Sandoval County & South Albuquerque COVID Commercial Cleanings

8/8/2022 (Permalink)

Tech in proper PPE spraying affected area

Here to Help® and Ready to Respond for CoronavirusBeginning in 2020, The Centers for Disease Control and Prevention responded to an outbreak of a respiratory disease caused by a new coronavirus that was first detected in China and spread internationally. While the virus is termed coronavirus, the sickness that results after infection is termed COVID-19.COVID-19 was declared a pandemic, which is a global outbreak of a disease.Expert Level Cleaning ServicesSERVPRO® franchise professionals are uniquely prepared to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:Kitchen/Food AreasBathroomsSchools/ClassroomsOfficesRetail SpacesWater FountainsShelving/RacksSales CountersCarpets and RugsStair HandrailsElevator CarsPlayground EquipmentFitness Equipment 

SERVPRO Personal Protective Equipment that we use daily

8/8/2022 (Permalink)

Don Up!

Our recent fire job has required asbestos testing to be done due to the year the house was built. Because of this, PPE (Personal Protective Equipment) is required to better protect our employees.The type of PPE used will vary based on the level of precautions required, such as standard and contact, droplet orairborne infection isolation precautions.The procedure for putting on and removing PPE should be tailored to the specific type of PPE.1. GOWN• Fully cover torso from neck to knees, armsto end of wrists, and wrap around the back• Fasten in back of neck and waist2. MASK OR RESPIRATOR• Secure ties or elastic bands at middleof head and neck• Fit flexible band to nose bridge• Fit snug to face and below chin• Fit-check respirator3. GOGGLES OR FACE SHIELD• Place over face and eyes and adjust to fit4. GLOVES• Extend to cover wrist of isolation gownOur staffs safety is our highest priority! Don Up!

Crawl Space & Dirty Water YUCK

8/8/2022 (Permalink)

Dirty Water YUCK!

Pipes can break anytime during the year but its most common when the weather is cold and freezing occurs. Be prepared and have our number on speed dial when this happens. SERVPRO of Rio Rancho & Sandoval County - 505.891.2345SERVPRO of South Albuquerque - 505.345.4700 Our team is on stand by and ready to:*Perform Crawl space water extractionPump out crawl space water or sewage fast.*Removal and disposalProperly dispose of all damaged and unsalvageable items.*Structural dryingDry out your basement using air movers and dehumidifiers.*Mold preventionDisinfect the area to prevent mold from developing over time.*Rebuild and restorationRestore your crawl space to its original condition. Our team will make it "Like it has never even happened" Contact us today at our office, our office will get more details on the level of damage, write up a lead, contact our team, and get them out to your property at the earliest time possible. 

Neglected Water Damage can lead to Mold

8/8/2022 (Permalink)

Neglected Water Damage can lead to Mold

Understanding MoldSome restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:Mold is present almost everywhere, indoors and outdoors.Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.Mold spores thrive on moisture.Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.Mold often produces a strong, musty odor and can lead you to possible mold problem areas.Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.If You See Signs of Mold,Call Us Today – (505) 891-2345

Keep your Company Vehicle SERVPRO Clean!

8/8/2022 (Permalink)

Keep your Company Vehicle SERVPRO Clean!

Unfortunately COVID isn’t going anywhere anytime soon and SERVPRO is right in line with it, although we will surpass the finish line.Let SERVPRO be a resource for your business and home.We have multiple cleaning methods that helps prevent the spread of COVID19.It is important for all parties to understand the different levels of cleaning that may or may not be possible for each surface. All surfaces can be cleaned, many surfaces can be sanitized, and some surfaces can be disinfected. Commercial Vehicle is one of the details that gets left behind when it comes to keeping clean and sanitized. We have the tools and equipment to keep you and your staff safe during these crazy times. Cleanings can take up to 15-30 minutes so we don't take up too much of your business day.  Schedule a re-occurring cleaning with our team today.  Call us today to get a full assessment and estimate.SERVPRO 505.891.2345

Your feedback is important to us!

8/3/2022 (Permalink)

5 Gold Stars

SERVPRO of Rio Rancho/Sandoval County & South Albuquerque is here for you and we want to hear from you. By giving us your feedback, our team is able to grow and develop to ensure that we are providing the upmost experience for our clients. Thank you for all the review in the prior month.

See some of them below:

 Very pleased with Bryana and Chris packing up my living room and dining room. Very professional. Big 10 for them.

 Their quick response was so appreciated it alleviated that part of our stress from the get go. Also, the care and professionalism they displayed while working was above our expectations as we witness a fair amount of similar services being in real estate.

I have been under a lot of stress with a roof leak. SERVPRO helped me so much. Their equipment dried everything out. I was most impressed with their knowledge & professionalism. They were also kind and compassionate about my stress. That was so helpful. Stefan was here almost every day. So professional, with kindness. I’m happy they did my work. Windy

SERVPRO was prompt and staff are friendly and knowledgeable. James Jaramillo did a great job repairing drywall damage.

Brittany and Chris were very helpful, professional on time explained everything. Wes and Bill also very great, we understood the process and everything.

Readily Available!

6/27/2022 (Permalink)

Why SERVPRO?

By definition, Readily Available, means able to be used or obtained quickly and easily.

That is what we strive for here at SERVPRO of South Albuquerque & SERVPRO of Rio Rancho and Sandoval County.

Our phone lines are "readily available" twenty four hours a day, seven days a week. Although our team might not be in the office, a designated on-call technician is scheduled weekly to ensure that you will be taken care of.

Sadly, when disaster hits it not during normal business hours. Night time, early mornings, holidays, it has no specific time.

Give us a call, our on call tech will get more information from you such as level of damage, safety hazards, insurance information.

Level of damage and safety hazard are the most important to determine if our team needs to arrive within the hour or perform the clean up at a more convenient time for yourself and not cut into your sleep.

Damage to your business

6/27/2022 (Permalink)

Before & After Photos of Broken Glass Door

One of the worst calls that you can receive at night as a business owner is that property damage has been done overnight by vandals or thief's to your property. 

This was the case for one of our customers. 

Broken glass to the entry door that lead all through the showroom hallway. Damage was done by a passerby that threw multiple bricks throw the glass doorway. Little shards of glass were everywhere, inside and outside, the property. Although glass can be swept up, you don't always get it 100%. 

SERVPRO of Rio Rancho/Sandoval County and SERVPRO of South Albuquerque has the high tech equipment needed to ensure 100% clean up. We also have the means to board up the damage until re installment is completed.   

Happy 1 Year under NEW Ownership

6/27/2022 (Permalink)

Happy 1 Year under NEW Ownership!

One year ago today SERVPRO OF SOUTH ALBUQUERQUE & SERVPRO OF RIO RANCHO AND SANDOVAL COUNTY was signed under new ownership. Building a strong, knowledgeable, dedicated team and being awarded Top 50 Franchise in the region, we are growing everyday.Join us in recognizing our amazing employees and leadership. #1YearCelebrations #FireWaterRestoration Tonya Smith, Former Marketing Manager, paved her way working and gaining knowledge in the company and in the industry to fulfill her goals of owning her own franchise and to make it even better she bought TWO!  Now, Owner/General Manager Tonya Smith, is developing a team to take over Albuquerque, Rio Rancho and surrounding areas. With Office manager, Michelle Archuleta and Production Crew Lead Manager, Anthony Garza, we are ensuring SERVPRO green is well known and used state wide.  Stop by the office or give us a call - Lets work together to make NM Clean!  

COVID Cleanings with SERVPRO of Rio Rancho/Sandoval County/South Albuquerque

2/16/2022 (Permalink)

Certified: SERVPRO Cleaned by SERVPRO of Rio Rancho & Sandoval County

COVID-19

We all didn't expect to have this pendemic go on as long as it has and I am sure we are all rady for it to come to an end. 

But with rising numbers and everyday being unknown, SERVPRO of Rio Rancho & Sandoval County want to make you feel at ease. We provide preventive and confirmed COVID cleanings 24-7. 

We work around the clock to ensure that there is no disruption to your business or your home. 

When you see that a business has been Certified: SERVPRO Cleaned, you can be confident it’s been cleaned using the processes and procedures used by SERVPRO for biohazard remediation for more than 50 years.

Contact our office today to receive a free estimate (505) 891.2345 

Water Damage in the ceiling

11/1/2021 (Permalink)

Damage to ceiling due to a roof leak

Every water damage event is a little different and requires a unique solution, but the general process stays the same.

When are team first arrived to the home, we did a full inspection of the damage. The home was built in 2001 so no asbestos  testing was necessary but unfortunately the damage was a lot worse then expected. The inspector discovered microbial growth. Air movers and dehumidifiers were placed in the affected area for drying out. 

Mold has the potential to cause health effects and can spread through your property in as little as 48 hours. SERVPRO of Rio Rancho / Sandoval understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

Call us today to schedule your inspection - 505.891.2345

Garage Fire due to Short Circuit

11/1/2021 (Permalink)

Garage Fire due to Short Circuit

Our client called us devested with a fire that started in the garage. A short circuit was determined the cause of the fire. The fire department cleared the scene safe for following work to be done. Emergency services were needed for this client due to our client being connected to an oxygen tank. It was determined that the roof joints were very charred, drywall and insulation were falling from the ceiling, the windows and doors were shattered due to the high pressure. Surrounding contents were inventoried and we inspected to see if they were salvageable. Our crew began our work and started demolition. It was determined from the client that the garage door be removed and boarded up until a garage door service could make it out to the property to fix the damage. 

Our team continued on the remediation resulting in a job well done!

Safety should be your top priority

9/24/2021 (Permalink)

Flaming Fire

After any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Call us at 505. 891.2345 – SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque

Our team of professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Great Job Joe!

9/24/2021 (Permalink)

5 Star Review

Great reviews are we strive for here at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. Our work is important to us and to have our team members recognized and mentioned by our customers truly helps our moral and high team esteem. 

Joe recently worked on a water damage job and was rewarded with a 5 star review on google. 

The fact is, 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations.

Our team at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque want to be your one stop shop for restoration and remediation. We are available 24 hours a day, 7 days a week. We work around the clock to make sure that you don't have to lose any sleep. 

We will make it "Like it never even happened."

Proud Sponsors of the Albuquerque Public Schools

9/24/2021 (Permalink)

Woman's closest to the pin!

On September 2, over 250 golfers and volunteers came together to support our APS students. This has been a year like no other,  a sold-out tournament and sponsorship opportunities are a first. Dollars raised will fund innovative approaches to education, engaging students during challenging times.  Only together can we invest in these opportunities so that students can reach their full potential.

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are proud sponsors for this annual tournament. Education is important to us, from our employees to our employees families. 

Living in a small community, we not only partner up with APS to provide exceptional restoration needs such as school hood cleanings or preventive Covid cleanings but it really lets us step outside of our day to day work and help out then more ways then just restoration. 

As you can see, General Manager - Tonya Smith - participated in the golf tournament and was awarded the closest to the pin FEMALE addition. 

WE LOVE APS!

NM Dodges Severe Storms but Stay Informed

9/24/2021 (Permalink)

When lightning strikes

Although New Mexico is very lucky to not have to go through the devastation of Severe storms just as other states around us it is important to know just in case the world decided to through a curve ball at us. Severe storms can be frightening and dangerous, and safety has to be your first priority. If your area has seen major problems, be careful. If you think your home has been structurally damaged or if flood risk remains, don’t go inside until a professional says it’s safe. Spending a few nights at a friend’s house or in an emergency shelter is a small price to pay.

Once the disaster has passed, it’s important to assess the damage and get started with cleanup and restoration. That is where you contact us at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. 505.891.2345

It’s vital to repair storm damage quickly, but the risk of danger is high. Before you try making repairs yourself, work with your home insurer and hire a fully licensed and bonded contractor with credentials from the Institute of Inspection Cleaning and Restoration Certification (IICRC) THAT IS US! Our team is here to help from start to finish and anything you may need after that!

Restore your home with as little disruption as possible

9/24/2021 (Permalink)

Fire Damage?

It’s hard to imagine the damage and destruction caused by a fire. Even small fires can be devastating.

When you find yourself dealing with the losses of fire, the mess from the fire itself and the damage created when the fire was extinguished, as well as the potential irreplaceable contents that might have been affected, it can be over whelming.

We rarely imagine that we will ever have to face the reality of a fire in our own lives.

Fire damage cleanup is a multi-step, challenging process that often includes addressing water damage, fire damage, and smoke damage.

Depending on the severity of the fire and the heat of the blaze, it is also possible that the home or commercial property also has structural damage or may need to have an emergency board up services to protect it from the outside elements.

SERVPRO is trained to clean and restore your home with as little disruption as possible.

#Nationalpreparednessmonth

9/10/2021 (Permalink)

ERP Profile - Stay Ready!

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Just by following the steps below, you will be "Ready for whatever happens."

 #Nationalpreparednessmonth

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Step 1: Contact SERVPRO of Rio Rancho/Sandoval County - SERVPRO of South Albuquerque

            Office phone 505.891.2345

We will provide you with a NO cost assessment of your facility - A concise Profile Document that contains only the critical information needed in the event of an emergency - A guide to help you get back into your building following a disaster - Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider - Identification of the line of command for authorizing work to begin - Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Tools that we use daily!

9/10/2021 (Permalink)

Tramex Moisture Encounter Plus

The Tramex Moisture Encounter Plus is the main tool that all our Crew Chiefs and Lead Supervisor always have on them at SERVPRO of Rio Rancho/Sandoval County - SERVPRO of South Albuquerque. The Tramex MEP detects and evaluates moisture conditions within various building materials such as Wood, Timber, Drywall, Roofing, Plaster & Brick by non-destructively measuring the electrical impedance.

It has many unique features that make moisture measurement and evaluation fast, precise, and versatile.

• Locates moisture related problems within and behind a variety of building materials
• Maps the extent of moisture damage caused to building
• Monitors progressive drying conditions in the drying process of the building materials and surfaces.

How does it work? A low frequency electronic signal is transmitted into the material via the electrodes in the base of the instrument. The strength of this signal varies in proportion to the amount of moisture in the material under test. The Tramex MEP Moisture Encounter Plus determines the strength of the current and converts this to a moisture content value, displaying it on a large clear analog dial.

Congratulations Anthony!

9/9/2021 (Permalink)

Meet Anthony,

He was previously our Rebuild Field Supervisor and has over 20 years of experience in the restoration and construction industry. His dedication and ambition has now led him to a new path.

He was promoted to our Production Lead Supervisor in the year of 2021! 

Anthony's top qualities are confidence in the knowledge of the industry and his reliability. He is willing to take risks and be able to complete tasks without any worries. Reliability goes hand in hand with honesty and having his integrity to work well, is a true asset to our franchise. 

Anthony is certified in water, mold and asbestos with more certifications to come within the next few months. 

CONGRATULATIONS Anthony - A SERVPRO Cheers to the future years ahead!

Hi, I'm Lineh!

9/9/2021 (Permalink)

Green rubber duck sitting on top of Casa De Benavidez Restaurant

Hi, I'm Lineh! SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque ducky AKA the best mascot to ever enter the SERVPRO Industry. Stay tuned and join me in local fun, arts, jobs and adventures here in Albuquerque, New Mexico and surrounding areas. Today's feature included a delicious meal at local restaurant, Casa De Benavidez. Casa De Benavidez is a local New Mexican Restaurant that we visit often but not just for the amazing food and service. We have provided them with cleanings from the Front of the House to the Back of the house.  My main goal is to keep you updated on everything SERVPRO. Our team is available 24-7 and ready to provide exceptional service for your food service restoration needs. Hood cleanings, Duct cleaning, Kitchen deep cleanings, Carpet & Upholstery cleaning, & COVID preventive cleanings.  Until the next adventure,All the best, Lineh!

Annual SERVPRO First Responder Bowl

8/24/2021 (Permalink)

submit candidates to DHERNANDEZ@SERVPRO11408.COM

Annual SERVPRO First Responder Bowl is dedicated to thanking the courageous first responders who selflessly serve our communities every day.  Times have been tough, especially for this past year. Join us in making 2021 better then 2020.

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are honored to be presenting an award to a local candidates voted in by YOU!  Help us honor our nation’s first responders by submitting candidates to DHERNANDEZ@SERVPRO11408.COM 

Submissions can be made for any NM locals that dedicate their life in the field of Emergency Medical Technicians (EMTs), paramedics, firefighters, and police officers. THE 2021 NEW MEXICO BOWL WILL TAKE PLACE IN DECEMBER 2021.

The game will be nationally televised on ESPN.

I am here to keep you updated - Stay Tuned! 

Thank you Cravin' Cookies & More!

8/24/2021 (Permalink)

Cravin Cookies & More! Instagram post viewing Tony and Matthews job well done

Today our team was recognized by one of our local bakeries - Cravin' Cookies & More! 

Tony & Matthew spent the day detailing, cleaning and restoring the hood system to ensure cleanliness and shine. Great job Team! SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque was given a shout out on the Cravin' Cookies & More business Instagram page. 

From large distribution centers to small mom-and-pop restaurants, SERVPRO professionals are trained to be mindful of the complicated health codes, food safety regulations, and environmental concerns when restoring your business. We’ll work to ensure that all surfaces are restored and sanitized to legal specifications, so that you can get back to business and your patrons can get back to enjoying good food.

Call us today 505.891.2345

A different kind of FIRE!

8/24/2021 (Permalink)

SERVPRO Owner presenting the award to West Mesa Mustang State Winners

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are Proud partners of this year's High School Girls Basketball Team. 

This last weekend we were honored to be apart of an organization, NM Sports Hall of Fame, that honors and recognizes top athletes, coaches, and teams.

General manager, Tanya Smith, presented the "Team of the year" award to the ambitious and striving young individuals you see in the photo attached. 

Congratulations West Mesa Mustangs on your State Championship! Your hard work and dedication have been displayed through the trials and tribulations you all has to go through and are on FIRE!

This is one FIRE that SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque will not be restoring - Keep the heat ladies! #StateChamps #NMSportsHallOfFame

Supporting our Local NM Commercial Businesses

8/24/2021 (Permalink)

Beach theme sponsorship tent set up

Our team at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque spent this past Monday on the golf course at Tanoan Country Club. Our marketing team was out working on spreading the word of our Commercial Services that we provide. Networking as a team for the teams. 

If fire or water damage sidelines your business, you need a professional restoration company to quickly restore your property. Every hour spent restoring your business is lost revenue and productivity. Commercial restoration presents unique challenges and we have the training, experience, and resources to handle any size disaster. Learn more about our commercial services:

Commercial Water Damage Restoration

Commercial Fire Damage Restoration

Commercial Mold Remediation

Commercial Cleaning Services

Commercial Storm and Major Events

Water Damage Leading to Mold

8/24/2021 (Permalink)

Mold found on drywall after water damage

Any property can quickly become infiltrated with mold when there is an unwanted water source such as a leak. Don't let one disaster turn into another one.

Dealing with a mold issue and subsequent mold removal at your property can be overwhelming. That is why it is important that you contact a professional mold remediation company promptly to assess any damage and perform a professional cleanup at the first sign of trouble.

It is so vitally important to understand the steps involved in mold removal. Here are some facts about mold:

• Mold is present in almost any location, inside and outdoors.
• Mold spores are microscopic.
• They float in the air and could come into your home through doors, windows, and HVAC systems or even attach themselves to your pet or your clothes.
• Mold spores flourish in moisture.
• Mold spores can rapidly bloom into colonies when water is present.
• Before any mold repairs can start, the source of the unwanted moisture or water needs to be dealt with.
• Mold often produces a musty, strong scent.
  
  

How to Deal with Mold

There are countless reports and marketing efforts regarding mold growth, so it is easy to get confused about how to treat it. You may hear the term “black mold” and think that this is an especially dangerous type; however, it should be treated with care like all mold, and should not be touched. The key to preventing the growth of mold is to keep unwanted moisture out of your property and contact a professional mold remediation company such as SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque at the first sign of an intrusion.

The Difference Between Mold Remediation and Removal

It is important to understand that mold exists almost everywhere in nature. When a cleanup company suggests “mold removal,” know that it is impossible to remove all spores. A competent restoration company knows the science, and it has the requisite knowledge to remediate the mold in your property. Remember that mold remediation does not focus on eliminating mold, but rather getting mold back to its ordinary amounts.

Lightning Strike Leads to Residential Fire - Get your Fire Extinguisher Ready

8/24/2021 (Permalink)

SERVPRO Fire Extinguisher Warning Sign

Lightning Strike Leads to Residential Fire - OH NO! It does happen and we want you to be prepared and be safe. 

Know when a fire extinguisher is needed from the tips below:

Generally, if you’ve used one fire extinguisher, you’ll use them all, as they typically follow the same usage procedure known as PASS:

• Pull the pin to break the tamper seal
• Aim the nozzle at the bottom of the fire
• Squeeze the handle and release extinguisher chemicals
• Sweep the nozzle back and forth at the base of the fire until it’s extinguished

By now, fire extinguishers have become staples in most disaster-ready homes and businesses and provide billions worldwide with a quick, straightforward way to respond to sudden blazes.

Knowing the steps below, can save you a ton of hassle with instances like the average kitchen fire but to really mitigate as much fire damage as possible, there are a few other things you need to take into account.

1. Choosing Your Extinguisher

The first thing you should always be aware of is that not every fire extinguisher is good for every job. For example, when dealing with a grease fire, you’ll need a class B extinguisher to really get the job done safely. It’s a good idea to research different extinguisher uses before deciding where to allocate these appliances around your home.

2. Emergency Services

Just because you have an extinguisher on your side doesn’t mean you won’t need emergency services. Ideally, you should have someone calling 911 as you attempt to extinguish the flames. This ensures you’re able to get the assistance you need in the event that your attempts are unsuccessful.

3. Be Smart

Lastly, know when to leave the house. If the blaze becomes too large or your extinguisher runs out of juice, it’s time to get outdoors. You can pass over the firefighting responsibilities to emergency responders and work with a fire cleanup crew such as SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque afterward to get your home back to normal again.

Don’t Clean Sewage Backup Yourself or You’ll Have Bigger Problems than Dirty Hands

8/24/2021 (Permalink)

Before photo to the left, sewage water - After photo to the right, mitigated area

Many things can cause a sewage backup, from a pipe clogging to a flood overfilling a local sewer system. A sewage loss can seem like a relatively easy cleanup to tackle alone, but it should not be handled by anyone other than specialists like SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. 

We recently got a call from our local Judicial Complex. 

Sewage Water Contains Diseases and Bacteria

Sewage contamination should be considered extremely dangerous. It has the ability to make not only whomever comes into direct contact with it very sick, but also anyone else with whom the exposed comes into contact, as there are many highly contagious bacteria and viruses commonly found in sewage.

Diseases in Sewage are Easily Spread

Coming in contact with bacteria can be as easy as not properly cleaning your hands after touching sewage and then eating or drinking. Many may think of cleaning their hands before eating or drinking, but smoking a cigarette or cigar when your hands are not properly cleaned is also an extremely easy way to be infected by bacteria and diseases.

 Avoid any further disaster by contact us at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque by phone at 505.891.2345

Move-Outs/Pack-Outs after a storm

8/24/2021 (Permalink)

Contents boxed up and ready for inventory

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque understands that your home is more than a structure. Its your family’s furniture, clothing, keepsakes, and other belongings that help you transform a house into a home.

If your home requires extensive restoration or cleaning after a storm, SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

•  A quicker remodeling process
•  Protecting items from potential damage
•  Protecting contents from further on-site damage

When restoration is completed, Our team will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your specific insurance coverage.

Removed flooring after the storm

8/18/2021 (Permalink)

Removed flooring from a bedroom

Storm damage is never fun - SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque can ensure that you are covered.

Our recent customer had damage to the roof and flooring in the photo attached. Due to the excessive water damage everything had to be removed. 

The first 24 hours are critical, and the longer the wood is in contact with water, the worse the damage will be. If you remove the water from your hardwood floors quickly and properly dry them, you may be able to save the wood (or most of it) In this case, we were unable to save the wood flooring. Time matters and we at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are a 24-hour operation-7 days a week! Contact us when a disaster happens. 

Food Service Clean & Restore

8/18/2021 (Permalink)

Food service kitchen

Time and Safety are our top priorities here at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque when cleaning and restoring restaurant, kitchen and food service facilities

Restaurants

Large Hotels

Casinos

Churches

Retirement Homes

Industrial Facilities

Senior Living

Government Facilities

Schools

Prisons

Airports

Any kitchen with a commercial hood

Our trained professionals are mindful of the complicated health codes, food safety regulations, and environmental concerns when restoring your business. 

We work around your schedule and can perform cleanings quarterly, monthly or whenever needed. 

Our office will ensure to send before and after photos, daily reports and set up a schedule for your next visit.  

Unwanted property damage

8/18/2021 (Permalink)

Broken window at a commercial business

Life has been a little stressful this past year with COVID affecting commercial businesses throughout every industry; we know that the last thing you need is more stress.

Our client recently had an incident that resulted with a broken window and shards of glass scattered inside the main office.

Glass can be a safety hazard and this was the case for our clients. The flooring was carpet and it is difficult to clean with just a normal vacuum.

Our team at SERVPRO of South Albuquerque & SERVPRO of Rio Rancho/Sandoval County uses special and high quality equipment to ensure 100% cleanliness. We also repair and restore any damage done.

A new window was installed at the property and our clients were back to work in no time. 

Soot Cleanings

8/18/2021 (Permalink)

SERVPRO professional cleaning soot from walls

Our clients had a pallet stove malfunction in their home, leaving an odor and soot throughout the property.  

Wood soot contains many harmful chemicals, and the small size of the particles allows them to penetrate deep into the lungs. Additionally, soot can combine with moisture to form an acid, which is damaging to people and property.

Below are the steps we take to ensure that your home is back to normal:

Our team will arrive and suited up in PPE gear - Personal Protective Equipment

STEP 1 – DISPOSAL

Dispose of any heavily charred materials that can’t be salvaged.

STEP 2 – DRY SOOT REMOVAL

Wood fires are generally the easiest to clean up. The soot left behind is often dry and more easily removed by vacuuming and the use of a soot sponge than we will follow this up with a dry cleaning sponge.

STEP 3 – CLEANING

Soot caused by synthetic material, like plastic, will be oily and can’t be removed with vacuuming and soot sponges alone. Heavy-duty degreasers are required to break down the bonds the soot has with the surface. 

 STEP 4 – ODOR NEUTRALIZATION

STEP 5 – ODOR SEALING

Leaving your home smelling "Like it never even happened."

Microwave Accidents – Preventive Tips

8/16/2021 (Permalink)

Fire damage in kitchen due to microwave fire

Microwaves are used every day, either at home or at work.

We have become so reliant on them but do not always think about our appliance that can become a potential fire hazard when used incorrectly. We recently had a client that had to learn the hard way unfortunately. A fire started in her microwave and spread quickly throughout the entire kitchen and into other living areas.

Although unfortunate, SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are here to help when times get tough!

Always remember to follow and reference the tips below:

To minimize risk of fire, never attempt to heat articles that are not approved for use in microwave ovens.           

Remove food from packaging before defrosting in a microwave oven. Do not use plastic storage containers, foam trays and plastic wraps in microwave ovens because they are not heat stable at high temperatures. Melting or warping can occur which may cause harmful chemicals to migrate into the food making the food contaminated.

Never use recycled paper products in microwave ovens unless they are specifically approved for microwave use. Some recycled products including paper towels and even waxed paper may contain minute metal flecks. When a microwave oven is operating, the interaction between microwaves and the metal can cause sparks and even flames causing the issues our client recently had.

If you have a fire in your microwave, turn it off immediately. This will stop the fan, so it won’t feed oxygen to the flames.

Then simply wait until the fire suffocates. Never open the oven door until you are certain that the fire is out. If in doubt, call your local fire department.

NM Monsoon Season

8/16/2021 (Permalink)

Have storm or flood damage? Call us today 505.891.2345

Monsoon season has a designated period starting June 15 and ending September 30. Thunderstorm frequency increases during this period, while exceptionally hot days are also common.

Although we the desert environment, statistics indicate that significant weather events associated with the Monsoon are responsible for property damage, injuries and fatalities across the state every single year. Thunderstorms, hail storms, and strong winds are common weather conditions that can cause serious damage to your property.

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with water, flood and storm damage experience and expertise.

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are here for YOU!  

Have storm or flood damage? Call us today 505.891.2345

Muck out, after a storm!

8/12/2021 (Permalink)

Mud that affected kitchen cabinets and flooring

Monsoon season is good for New Mexico but not always so good for the NM residence who live here. Just recently, we got a storm that brought devastation to one family. Coming home to a house filled with mud and debris isn’t always the best way to return from vacation.

Although your first impulse may be to start cleaning, you need to protect yourself from potential hazards such as water that contains sewage or other contaminants and the structure may not be safe.

Below are some tips to stay safe while cleaning up after a storm:

Call SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque – You don’t need to stress; we will do the rest.      

Our team will arrive on site to inspect the damages and ensure that your home is back to livable standards as soon as possible.

Our team will proceed to shut off gas and electricity and inspect for any potential safety hazards. Geared up in protective clothing we will begin by removing all standing water and soaked materials, shovel out mud, remove wall interior surfaces and insulation if needed, scrub walls and floors and then disinfect with SERVPRO solutions. Finish off dry out thoroughly then proceed to rebuilding your home.

Stay proactive, Stay prepared

8/10/2021 (Permalink)

SERVPROs 6 Steps to mitigate water damage

WATER! 

Water damage is the most common - and costly - homeowner claim year round. 

Below are some common causes to look out for:

Standing Water in outdoor hoses - Standing water can freeze in your hose and an ice block can can occur within the pipes and burst. Here in Albuquerque, be sure to disconnect all hoses in the fall to be prepared for winter time. 

Know where your water main is! We also recommended to shut off your water main while out of town for a long period of time. 

Check your appliances regularly for leaks - Especially paying close attention to washing machines, refrigerators, and hot water heaters. If leaks are found, fix the leaks as soon as possible.

Lastly, inspect your roof before monsoon season. Damage roof leads to leaks which can lead to devastating water damage inside your home but not only water damage, the leak can find its way to electrical outlets or cords causing a fire. 

Stay proactive and prepared. Should you need us, we are here to help! 24 hours, 7 days a week!

Black Water, No Way!

8/9/2021 (Permalink)

Top photo shows black water - Bottoms is cleaned area

It was early July, later evening & hot temperatures when SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque was contacted by a commercial customer devastated when a sewage back up that led to strong odors, contaminated flooring, walls, furniture, and personal items.

Our team quickly arrived on site, geared up, and assessed the job at hand.

We started with sewage being pumped out and all damaged or contaminated materials were removed. Then the areas were cleaned, dried, and sanitized to eliminate mold, odors, and other contaminants. Air Scrubbers were used throughout the property to ensure the removal of air pollution, surface contaminants, odors and dust to make a cleaner and healthier environment.

A job well done by our team! Black Water, No Way! We will make it "Like it never even happened."

Growth within the company

8/4/2021 (Permalink)

Headshot of office manager, Michelle Archuleta

In 2010, Michelle was introduced to SERVPRO when she applied for the job file coordinator position.

Today, 10 years later we are introducing Michelle to you! 

Through years of knowledge and experience in both office and field work, Michelle has become an asset to our franchise. Certified in commercial hood cleanings and water mitigation as well as working on applied structural drying, she is mastering her way to know SERVPRO in and out. She is a dedicated and ambitious individual who is ready to rock the restoration business. Her future goal is to own her own franchise within 5 years!

She is our rock here at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. We appreciate all the hard work she has displayed in these past years and look forward to seeing her grow even more! Cheers to 10 years, Michelle!

Congratulations Tonya and Sam!

6/24/2021 (Permalink)

Sam Ruyle and Tonya Smith, Owners

We are excited to announce Tonya Smith and Samuel Ruyle as the new owners of SERVPRO® of Rio Rancho/Sandoval County and SERVPRO® of South Albuquerque!

Although new to the role of owner, Tonya is a familiar face around the office. Joining the SERVPRO® family in 2016 as the Commercial Business Development Manager and working her way to the role of General Manager in 2019. Tonya has always displayed a passion for the restoration industry, which shows in her leadership and ever-growing knowledge of the industry.

Sam, although new to the industry, is excited to get learn more about our work and contribute his knowledge of law to how we can better protect our customers, clients, and team members.

Tonya and Sam’s ultimate goal is to carry on the mission of SERVPRO® to develop a team of quality people who focus on excellent service, fairness, and mutual respect.

Commercial Losses are Personal

6/24/2021 (Permalink)

Closed for now...not forever

When an emergency strikes your home, it can feel like it immobilizes you. Knowing that your homeowner's or renter’s insurance should cover damages and help to replace your contents, can still feel like a violation. Some may argue that for a commercial business to suffer a restoration emergency, it might not feel as personal; but let me tell you, we see it all the time. Working with small businesses, this is their lively hood, so when there is a restoration emergency that shuts down the business it can feel the same as if the loss was to happen in their home.

Earlier this year, we were contracted by a local cookie shop to help pack out the store. Someone ran their vehicle into the front of the building causing major structural damage. After suffering the economic hit, that COVID brought to most businesses, this local shop was now looking at closing their business for several months while the repairs were performed. Yes, insurance is helping cover the cost of the damage to the building, but the uneasy and possible uncertainties that sneak into your mind knowing that your lively hood is placed on hold can feel paralyzing. You depend on the contractors involved to care for your items as if they were their own. That the contractor will do their best to prevent delays and to provide the highest level of service.

At SERVPRO® our motto is "Like it never even happened." This is our goal for each and every one of our customers. Although we are only helping with the pack out and pack back, in this case, we are standing with this local business owner in hopes that she feels as our motto says when everything is said and done.

Firework Safety

6/24/2021 (Permalink)

Neighborhood firework show

With the 4^th of July right around the corner, we wanted to touch on firework safety. Last year, even during state shutdowns, there were more fireworks set off within the city due to the lack of city-funded shows and activity restrictions. However, when individuals take to having their own fireworks with varying sizes of displays, more fire risks are created.

Here are a few tips to help keep your home, family, and neighborhood safe during this year’s 4^th of July celebrations:

• Follow your city and state guidelines for fireworks to what kind you can enjoy from home.
• Keep buckets of water or a water hose connected to a spigot nearby.
• Rake your yard and clean up around your property to remove any flammable objects.
• Do not try to relight or reuse misfired fireworks.
• Never light fireworks inside
• It is best to set them as far away from structures or other flammable items before lighting.
• Soak all fireworks in a bucket of water before disposing of the container.

Why the cold shoulder 2021?

2/16/2021 (Permalink)

Here to help

The weather we are experiencing this week is crazy, not just here but across the nation. I remember checking the temperature Sunday and reading that it was going to feel like -9 degrees. Seriously!? Did 2020 not bring enough chaos? 2021 really needed to start the year off this way? I feel like 2021 is trying to give us the “cold shoulder”, or maybe it is trying to freeze everything so we can start the year off fresh and new.

In the meantime, how are we supposed to protect homes and businesses from potential problems caused by the freezing weather we are experiencing this week? First and foremost, keep your heat on. Sometimes, this is all that is needed, but other times not so much. Open your cabinet doors near the pipes so the heat can reach the pipes and turn your faucets on to a small drip to keep the water flowing.

Now even with these tips, sometimes your water lines will still break. So, what should you do when that happens? Well, you call us. Our crews are IICRC certified in water restoration, as well as other certifications, which means we have been taught by the best in the industry, we know and follow industry standards that your insurance company requires. So trust in the name you know when it comes to your water restoration needs.

Until Next Time,

Your SERVPRO Marketing Gal

Is Your Fireplace Ready?

11/24/2020 (Permalink)

Fireplace

We have already had our first snow this year, and it was record-breaking. For some of us, it was the first fire of the season. The crackling of the logs, the smell of the wood-burning, and that perfect feel of winter warmth. I remember my first winter with a fireplace. I had no clue what I was doing, nor what I needed to do to ensure my family’s safety. We lived in an apartment so some of the steps needed to care for the fireplace were the responsibility of the complex, but with a home, it is your responsibility to ensure the fireplace is ready before the first use. A few years ago, a friend of mine had a massive fire start in the attic because of the fireplace, and with 2020 going the way it is now, this is the last thing we want to see happen to anyone.

Some things are basic when preparing to use your fireplace, such as checking your smoke detectors and alarms, which should be done regularly anyway, but here is your opportunity if you haven’t done so yet. Other items would be to check the area for damage, clean the blower, inspect the damper, sweep the chimney. Now, I am going to be honest here. I would probably hire someone to check my fireplace and get everything ready because I could only imagine falling off the roof if I had to get up there. Like I said, just being honest, I am pretty clumsy.

So once the fireplace has been inspected, everything has been cleaned and checked, break out those logs and get it going. Roast smores, read a book, watch a holiday movie, but most importantly, be safe.

Until next time,

Your SERVPRO® Marketing Gal, Brandy

Protect Your Pipes This Winter

11/16/2020 (Permalink)

Frozen Pipe

This year has taught us to be prepared for the unexpected, so let’s take steps now to protect our homes from busted pipes and all the headaches associated with a major water loss during, or even after the holidays.

Interesting fact, water pipes begin to freeze when the outside temperature is around 20 degrees and it stays like that for at least 6 hours. However, insulation in your home and around the pipers helps prevent them from freezing in most cases. So for the few others, where the pipes might be older, or if you are not sure just how good the insulation is around the pipes, here are a few tips to get you through the winter months.

1. Keep water faucets running with a slow drip
2. Leave the cabinet doors open near pipes
3. Unhook the hose from outside the house
4. Install heat tape
5. Seal leaks to prevent cold air from entering your home
6. Check the temperature in the house to ensure there is enough heat on those colder days

How Are Your Vacant Properties?

8/24/2020 (Permalink)

Water Damaged Vacant Home

We were called out to a house earlier this year, that had been vacant for quite some time and had extensive water damage. There was a toilet supply line break upstairs, so the water-saturated the first-floor ceiling causing it to cave in. By the time we were contacted, there was debris all over the first floor of this home. Although the home was vacant there was still furniture that was not damaged from the water and the collapsed ceiling. Since the owner had not been living in the home, nor had they completed regular visits, we were unsure how long the water had been running. As you can see from the picture this was just some of the damage done to the lower level of the home.

So why are we talking about an older job? Well, we know many people who own multiple homes for different purposes, and some of those homes stay vacant for a variety of reasons. But when talking with those people they do not always complete regular checks on the houses that are vacant, or they do not live close enough to complete regular checks. If you do not live near the property, you should have someone nearby assigned (or hired) to check on your vacant properties. With winter right around the corner, it is even more important to schedule regular checks. September is national preparedness month, but it does not mean that you cannot start preparing for disaster prevention now.

Rockstar General Manager

8/24/2020 (Permalink)

Tonya Smith - Rockstar General Manager

Have you met our Rockstar General Manager? Tonya, the definition of an unstoppable female force. It is not too often, at least here in New Mexico, when you come across a woman running a disaster restoration company. She started in the industry in contents, then moved to estimating, marketing, and now the GM. Yeah, you will see some husband and wife owned companies, where the men manage the production side and the women run marketing and the office, but here it is just Tonya. She is the Queen Bee in our eyes.  

We are a woman-owned business. Our office is all women, strong, determined, not afraid to get their hands dirty type of women. All led by our fearless leader, Tonya.

Tonya is always willing to help in the field, and jokes about how she has her go bag and PPE bag ready in her car. There truly is nothing stopping this lady. I think that is what makes our company so great. SERVPRO® is already a name most know, but we are a franchised organization, so it is up to each franchise to determine its full potential. Tonya sees that and inspires that in all of us. I think that is what sets us aside from everyone else.

What is IICRC Certified? Why So Important?

8/19/2020 (Permalink)

IICRC Certified Firm

What is the IICRC and why is that important? The Institute of Inspection, Cleaning, and Restoration Certification provides the necessary training for individuals and companies who want to increase their level of awareness, understanding, and standards in the restoration industry. What most people do not understand is that there is a science to what we do when it comes to drying out a home or building and the IICRC provides this training needed to understand the science behind it all. To dry out buildings who might use air movers and dehumidifiers, or you might use an injectidry system. Moisture checks will be done frequently throughout the drying process to ensure we see changes in the drying process.

I remember the first time I had a small flood in my apartment from a monsoon storm. This was way before I came to the restoration industry, so I did not know anything. I was depending on the expertise of the maintenance staff at my apartment complex. The rainwater came in through a crack in the wall and under the door, it completely flooded my kitchen and dining room. So of course, when maintenance arrived, they grabbed towels to soak up the water and then threw some fans out to dry it out. If I had known better, I would have said something and then probably would not have had a mold issue in that area later.

Knowing the correct process is the difference between a professional restoration company and an amateur. Therefore, it is important to work with an IICRC Certified firm.

So the next time you experience a water loss in your home or at work make sure the company you have out is IICRC Certified, or just do not take the risk and give us a call directly, at 505-891-2345

Until next time,

Your SERVPRO® Marketing Gal, Brandy

News Spreads Fast

8/18/2020 (Permalink)

Coronavirus Spread through Belen Family

Fast response is key when it comes to the restoration industry, which means quick call backs and arriving on-site in a timely manner from that initial call. In our last blog, we mentioned how we went to Belen to help Zach, our new 4-legged friend. Well, we received that call due to our fast response and timeliness on another job site. You might have seen it in the news recently, about a prominent family in Belen who were exposed to COVID and several tested positive. We started with the call to clean the Roland Sanchez, M.D. facility over a weekend. The next day, the client called us back and expressed their appreciation for how quickly we responded to her call and how quickly and efficiently our crews completed the work. She was so happy that she sent the rest of the family a text message telling them to use SERVPRO®. So, over the next few days, we received calls from every family member in that area who owned a business to come clean their facility. These businesses rely on fast and reliable service to get back to business. We were happy to work with the Sanchez family and look forward to future business with them.

When Fire Hits Home

8/18/2020 (Permalink)

Fire Damaged Living Room

Having your home engulfed in flames, watching your belongings ruined not just from the fire, but from the water the fire department uses, is heart-wrenching. A few years ago, I watched some close friends of mine go through this very thing. Their fireplace started a fire in the attic which spread through the ceiling of the house. Thankfully, everyone got out safely, but they had to stand there and watch their home burn while the fire department worked diligently to put the fire out. A week later I received a call from the family asking for advice. She felt that the company their insurance referred them to was not doing what they should have been doing. Although I was not with SERVPRO® yet, I had previously worked in the disaster restoration industry. When I arrived at the house, I could see that nothing had been done, and I will never forget the look on my dear friend’s face. The look of hopelessness, anger, sadness, and the overwhelming sense of feeling lost. I immediately got on the phone with the Marketing Gal at that time, Tonya Smith (who is now our fearless leader and Rockstar General Manager). She immediately called her crews and had them dispatched to the house to start the work that should have already been started. I felt relief knowing that my friend and her family were in good hands. Tonya and her team restored my friend’s home and stepped in when to help when it felt like there was none.

Until next time,

Your SERVPRO® Marketing Gal, Brandy

How Fire & Smoke Affect Artwork

8/18/2020 (Permalink)

Art Street Room

Recently there was a fire outside a bay door at Albuquerque Healthcare for the Homeless. The heat from the bay door caused the insulation to heat up and melt causing smoke to spread throughout the Art Street room covering the walls, surfaces, and all the art on display. Thankfully the clean-up should not be too bad; however, with all the artist supplies in open containers, most of that will be deemed unsalvageable. Leading the organization to have to replace by purchase or donation. The other area of concern is for the art itself. Throughout the room there is art hanging on the walls, sitting on shelves, and propped up against items. While most of the art looked completed, there were several in progress. So, what happens if smoke, soot, and ash are not removed? Did you know that it could cause long-lasting damage, regardless if it is framed or not? Over time the paint will crack, chip, and fade faster than it would without damage if the soot and ash are not removed. Professional restoration companies would know the steps to take to preserve art, or they would have contacts for those who specialize in preserving art. It is important to move fast for things like this to prevent that additional damage.

Proactive Disinfectant Foggings

8/18/2020 (Permalink)

Albuquerque Healthcare for the Homeless

We have been called on quite a bit to help businesses disinfect and sanitize their facilities either in a proactive approach against COVID-19 or for those who have been hit with confirmed cases. Since March, our phones have been ringing with calls from all types of commercial businesses needing help. One popular approach we are often asked about is if we can provide fogging services, which we do. However, depending on the level of cleaning you need there are different recommendations that the CDC has provided. For some businesses that are looking for a proactive approach, a disinfectant fogging is suitable, for others we have to provide a deeper cleaning for confirmed cases (this is what we call a category 3 cleaning) following CDC guidelines and then finish with a fogging. Places like Albuquerque Healthcare for the Homeless have hired us to come in for a bi-weekly fogging to provide an extra level of protection for their staff and those they serve. If you are interested in finding out how we can schedule weekly, bi-weekly, or monthly foggings for your company please call 505-891-2345.

Helping our 4-Legged Customers

8/17/2020 (Permalink)

Zach and Brandy

Recently we were called out to a veterinary clinic in Belen to provide COVID-19 confirmed cleaning services. This family-owned business was depending on us to help get them disinfected and ready for them to re-open. However, there was one little hitch. This vet’s office was also boarding a dog, and the pup could not be in the facility when we completed our final step of fogging with an EPA approved disinfectant. For our conversations, there was no one that could take the dog, Zach, out of the office while we fogged. So, what do you do? Well, Brandy, our marketing gal drove down to Belen, had the crews bring Zach outside to her, and they hung outside while we finished the cleaning process and while the chemicals settled before re-entry. Although we did not have to take this extra step, we were more than willing to help. Of course, Brandy did not show up empty-handed; she came bearing treats. As you can see from the picture, Zach showed his appreciation.

Summer Lightning Storms

7/28/2020 (Permalink)

Lightning Storm

Here in New Mexico, we have to keep a close eye on the weather, as we are all too familiar with how quickly things can change. So now that monsoon season has really started (the actual start date is June 15, but nothing really happened then), we need to be aware of what is happening outside. We celebrate the rain when it comes, and it is a sign of relief for our drought-stricken state. For several of us, we like to sit outside and watch the rain as it comes down. Just give me a cup of coffee and let me sit in peace, so needless to say, but I will anyway, all the rain we got over the weekend set the stage for peaceful moments.

Something else I love about summer is watching the lightning storms over the city—some of my favorite local photographers capture pictures of lightning that leave me speechless. However, as beautiful the lightning is, there is also a danger. Lightning can travel from miles away to find its target. This year some of the concerns are an increase in lightning strikes while people are out hiking. This is more of a concern this year as more people are taking advantage of all the wonders that New Mexico offers since there are still so many restrictions everywhere else. Lightning can also start fires and cause other damage to structures.

Here are a few tips to follow during a lightning storm.

If you’re caught outside during a storm:

• Try to find shelter
• Get as low as possible, but do not lie down
• Stay off your cell phone
• Get out of your tent
• Toss away any metal objects
• If you’re with a group, separate from each other

If you’re inside during a storm:

• Stay inside
• Stay off corded phones (I know these aren’t really around, but there are still some)
• Stay off other corded electronics or electrical equipment
• Stay away from windows and doors
• Do not lie on concrete floors or against concrete walls

Stay safe, New Mexico, and be aware of your surroundings.

Until next time,

Your Local SERPVRO® Marketing Gal - Brandy

Disaster Preparedness Kit

7/24/2020 (Permalink)

Disaster Preparedness Kit

This year has proven to be a roller coaster of crazy so if you do not have a disaster preparedness kit ready for you home, you can follow these steps to make sure you are ready when disaster strikes.

What should be in your Disaster Kit?

• Battery-operated radio and flashlight
• Plenty of batteries
• Portable phone charges, with full charges
• Food and water for at least a few days (make sure you account for the number of people in your household)
• Non-electric can opener
• First aid kit
• Essential medicines (it’s also good to have a list of essential medicines)
• Extra clothing and blankets
• Hand Sanitizer
• Fire Extinguisher
• Matches in a waterproof container
• Small tool kit
• Rope
• Duct Tape
• Copies of personal documents, such as ID or passport (this is if you are unable to access or reach your original documents)
• Family and emergency contact information printed out
• Extra cash
• Paper map of the area (this is good to have on hand if you cannot access the map app on your phone or if you do not have access to your phone)
• Permanent marker

Water...Why so Finicky?

7/22/2020 (Permalink)

Water Leak from a Pipe

When we first notice a leak, often time we immediately assume that the source is where the water is currently leaking from. However, water is a very finicky thing; it likes to travel in ways that you might not realize. For instance, if there is a leak in from your bathroom pipe, it might seem that the water would travel by way of the pipe; however, that is not always the case. It could very well end up on the opposite side of the room. In some cases, a leak detector is needed to determine where the source of water is coming form to repair the leak before the area can be dried out. Once the repair is made, it is time for the restoration company to dry out the area. Now when you call SERVPRO® of Rio Rancho and Sandoval County, our crews will not only focus on the main area that is visibly wet; we will also do random checks with our moisture meters to ensure we capture and dry all wet areas.

Injectidry System

7/22/2020 (Permalink)

Injectidry System used on Hardwood Floors

We received a call from a customer stating that the line from the refrigerator was leaking and caused the flooring and walls around the leak to become wet. Once on-site, our crews saw that the floors affected were hardwood floors, which is the perfect opportunity to use our Injectidry system, not only to dry the floors but to prevent permanent damage. Wood floors are very delicate, as excess drying could also cause damage. This is why the crews at SERVPRO® of Rio Rancho and Sandoval County are IICRC Water Certified to trust that the proper water drying process is executed. As you can see in the picture, three injectidry mats were placed in the area where the water from the refrigerator line traveled. Our certified technicians check the job site daily to take moisture readings and ensure there are no issues with the drying process. Because we were able to get on-site right away and start the drying process, we will be able to save the hardwood floors from additional damage.

Water Catetories

7/22/2020 (Permalink)

Water Damage Categories

When it comes to water damage, there are three levels of categories to describe the water. IICRC water certified technicians learn the different degrees of contamination so that when they respond to a call, they know exactly what type of category they are dealing with and what to do. For the different categories, there are different procedures.

Category 1 – The best way to describe this is clean water. There are no substantial risks to contaminates.

Category 2 – The water has come in contact with other surfaces and has a potential cause illness to humans if they come in contact with the water or if they consume it.

Category 3 – This level is the worst, it means that it is highly contaminated with pathogens, toxins, or other harmful material.

There are many factors in how to decide what to categorize the water, this is why it is so important to work with a restoration company, such as ours, that is IICRC Certified.

Natural Disasters

7/21/2020 (Permalink)

New Mexico Risk Factor

When most states talk about natural disasters they are referring to earthquakes, tornadoes, and hurricanes. Well, we definitely do not have hurricanes, as for the other to we are pretty lucky in New Mexico with our minimum risk factor. On average New Mexico has about 10 tornadoes a year. As for earthquakes, the largest earthquake hit Socorro in 1906. Although we still experience minor quakes in parts of the state, none of which cause too much damage. So if we do not have major disasters, what do we have.

In New Mexico our “natural disasters” include:

• Hail Storms
• Wildfires
• Monsoons
• Lightning Storms
• Wind Storms
• Ice Storms
• Snow Storms

Each one of these happens sporadically throughout the state, and each year the experience and threat level is different. While in the last two years, with the monsoon seasons we saw significant rainfall, but this year has started off pretty minimal. Our marketing rep, Brandy, was recently talking about the snowstorm that hit at the end of 2006 and carried through the start of 2007. It was the most she was forced home from work, that was before this pandemic, of course, those were for different reasons.

In the restoration industry, we look at all of these situations just a little differently than most. For us, those things create busy seasons for us. We are there for those who are affected by a disaster, each and every time. In the SERVPRO® family we have what we call Extreme Teams. These teams really fight the aftermath of major storms. Typically chasing tornadoes and hurricanes to help people get back to a certain level of normalcy. And even though we do not experience those extreme storms, we are part of the SERVPRO® family, so we can call on them when we need it.

Summer Hail Storms

7/20/2020 (Permalink)

Hail Damage to a Roof

The last thing you want to think about during the summer are hailstorms, but that’s what happens around New Mexico. Now, I think we all have our game faces on, due to the amount of unexpected everything this year, so we just want to make sure you are prepared when the storms come.

Hailstorms are much like windstorms in the damage that they cause to roofs. The larger the hail, the more risk to your home. Not only does it damage the house, but it wreaks havoc to your plants and your vehicles. To protect your cars, there are coverings you can purchase. We’ve also see cardboard placed over windshields to at least protect the glass from breaking. Unfortunately, there is not a cover large enough or simple enough to throw over your home to protect it. However, we should remind you, do not go outside during a hail storm to protect your property; the last thing we all want is for you to get hurt. Watch the weather and prepare the best you can. Property can be replaced; however, you cannot be replaced.

Kitchen Exhaust Hood Cleaning

7/20/2020 (Permalink)

Dirty Kitchen Exhaust Hood

All professional kitchens have regularly scheduled checkups for the equipment, which also includes the kitchen exhaust hoods. The kitchen exhaust hoods, or what some may call vent hoods, should be cleaned at a minimum on a quarterly basis; however, this honestly depends on how much food is prepared in the kitchen and the type of food that is prepared. For some restaurants, monthly cleaning is needed. Foods that are higher in fat and grease, dirty up those hoods quickly. So why should you be concerned with your kitchen exhaust hoods and their cleanliness? Well, the most important is for fire prevention. If you fail to have your hoods cleaned regularly one large flame could shout up while cooking and ignite on the grease. Depending on how dirty they are, the grease build-up could then act as further fuel to help spread the fire through the rest of the exhaust, putting the employees and customers at risk. Other reasons are for improved indoor air quality, commercial compliance, and to prevent further breeding grounds for other bacteria and mold.

If you are uncertain about how frequently you should clean your vent hoods you can reach out to the local health department or just give us a call at 505-891-2345 and we can tell you the health of your hoods.

Windstorms

7/18/2020 (Permalink)

Windstorms

Being surrounded by mountains mean that we can often experience some extreme windstorms that feel like they come out of nowhere. On Monday, it felt like we had of those storms in Albuquerque. Now it is not like we are in Texas or Oklahoma, places that experience tornado, but windstorms can still cause damage to our communities. We have all seen the tumbleweeds racing across the freeways during extreme windstorms. It makes you feel like you are in an old western.

Windstorms in New Mexico have more chances of causing damages to homes. Typical damages include, but are not limited to, roof damage, which could lead to future water leaks in the house, and numerous other issues. If water leaks go undetected for a while, it could lead to a mold issue. Strong winds could even uproot trees. Uprooted trees could fall onto the home, which could cause a lot more than roof damage; there could also be structural damage. It is always good to clean inspects on your roofs up to date to know what your risk level is during a windstorm.

That's Just Who We Are

7/15/2020 (Permalink)

Certified: SERVPRO Cleaned

Times are definitely different; cleanliness is the new cool thing to do. People are learning how to wash their hands properly, and businesses are continually cleaned to maintain a higher level of cleanliness. Here at SERVPRO® of Rio Rancho and Sandoval County, we’ve seen it all firsthand, as that is the business we are in.

Since the start of the COVID-19 crisis, we have received more calls for cleaning services, whether it is for a proactive clean to a confirmed case clean, meaning someone in the business or a customer of the business has tested positive for COVID-19. We clean all kinds of things, that is just what we do! And honestly, we are glad that we have the means and ability to help. Now we’ve had people ask, “Aren’t you scared you’ll get sick?" Well, people in the restoration industry know what they are getting into when they first get into it. So although we are not necessarily scared, we are extremely cautious. We implemented policies from the very beginning of this to ensure the safety and health of our crews. So our teams are taking the highest level of safety measures not just for themselves, but also for our customers.

We Are All In This Together

7/14/2020 (Permalink)

SERVPRO GM dropping off lunch from a local restaurant to the UNMH Facilities Crew

Life is really kicking us right now. 2020 was supposed to be the year of vision and not a year of setbacks. While some companies are allowed to stay open and work because the government labels them as essential, other companies are suffering, closing their doors after years of service. As a community, now is the time to step up and support each other because we are in this together, so we have to lean on each other to come out of this together. Our business has been fortunate enough to have stayed open during these last several months, as the government has labeled us as an essential business as we can provide sanitization and emergency services. So, we want to know how we can help support your business? If there is something, we can do to help your company survive, please let us know. Drop our Marketing Representative, Brandy Smotts, an email at brandy@SERVPRO9660.com or call her directly at 505-918-5045. We want everyone to come out of these lockdowns. Also, if you need sanitation from a confirmed case or want to take proactive steps, please reach out to us so we can find a way to work within your budget. We are here to help you, whether that is cleaning your facility or stopping by to grab a meal from your restaurant.

Apartment Fire Damange

7/14/2020 (Permalink)

Fire Damage from a Candle

Who loves to burn candles in your home? Did you know how quickly a fire could start with an unwatched candle? We were recently called out to an apartment complex in Hobbs, NM, for a fire and now water loss. The fire was started by candle set too close to the curtains. Thankfully, everyone got out of the complex in time, and no one was hurt. Unfortunately, there is fire damage to the window and smoke damage to the entire unit. This was a 3-bedroom townhouse, so there was plenty of space for the smoke to go. And, yes, even though we are based in the Albuquerque/Rio Rancho metro area, we will travel the state to take care of our customers. In the case of this fire, there was a second unit damaged from the water that leaked through the walls. These were newer apartment complexes that had sprinkler systems installed throughout the unit, so that prevented the fire from spreading further. There were two other units connected, so this could have been a lot worse, there could have been more damage. So the next time you go to light your favorite candle, make sure you keep an eye on it, place it away from other flammable items, and do not leave it unattended.

Fireworks and the Reality of their Risks

7/13/2020 (Permalink)

Fire Damage Shed from Fireworks

July brings fireworks as we celebrate the nation’s Independence Day. This year more than ever, the skies lit up with fireworks in every state. Most say it’s due to lockdowns and quarantines. Other’s say it’s due to the political unrest facing our country. Well, whatever the reason, people celebrated loud and clear. However, with fireworks comes the risk of fires. In 2018, there was an estimated of 19,500 fires from fireworks.

In Albuquerque, one of our customers fell victim to neighborhood fireworks. A rough firework landed in their backyard shed and started a fire. They were extremely lucky that it was not the house, but they are still troubled by the outcome. Our crews are now sorting through debris from the shed and taking inventory of everything that was in the shed. Some items are beyond repair and will have to be replaced, other items suffered smoke damage, and the shed will have to be replaced. The homeowners are the sweetest people and even though they have suffered a loss, they are being patient with the process. When everything is said it done, we will have a new shed for their yard and items that are ready for them to have back in the shed.

Now we know that this year it seems as if fireworks went on sale with the number of fireworks that are still being set off within the city. We understand that people want to celebrate, but please remember to celebrate with safety. Remember that it might not be your items as risk, but it could very well be. Be safe out there.

Wildfire Season

7/9/2020 (Permalink)

Wildfire Damage

Wildfires in New Mexico can be a severe threat. Not just to our lands, but our homes. On Wednesday, the Ojo de los Casos fire wildfire started just an hour East of Albuquerque, burning over 90 acres. As of Thursday evening, no homes or businesses were affected by the fire, but this is not always the case. According to the National Fire Protection Association, in 2018, more than 25,000 structures were destroyed, including 18,137 residences and 229 commercial structures. Did you know that when you have fire damage to your home, you also have smoke odor, water damage, which could then lead to mold issues? Restoration companies like SERVPRO® of Rio Rancho and Sandoval County are equipped to help residents during these times.

With how dry New Mexico is this summer due to the uneventful monsoon season, wildfires are more of a threat this year than in the past. Just look at the weather report for the upcoming week, with numbers in the triple digits, it’s going to be hot, hot and dry. So during this summer season, let us all just take extra caution to help prevent the risk of loss, whether it is of buildings or our forests.

"Like it never even happened."®

7/7/2020 (Permalink)

"Like it never even happened."®

We have a motto around here, it’s one that the entire company across the nation lives by, "Like it never even happened."® So what does that mean? Can we erase the memory of your home being damaged by water or fire, no, we cannot. However, what we can do is be with you every step of the way. When that initial loss hits, it can feel like you are going through a wave of emotions, somewhat like grieving. For some of us, we’ve have experienced those emotions because no one is exempt from a disaster happening, so we’ll be able to relate first hand with you. So when we say "Like it never even happened,"® what we mean is that we will be there from start to finish. From the initial clean up, dry out, debris removal steps to the very end when the last bit of construction is completed. We want you to walk back into your home when everything is said done, and feel like everything is as back to normal as it can be, "Like it never even happened."®

Selecting a Restoration Company

6/22/2020 (Permalink)

SERVPRO, the Professional Restoration Company

For some communities, there are several options when it comes to selecting a restoration company. It seems as simple as going to Google and picking the first one that comes up on the search. However, just because it is first, does not always mean that it is the best company for you. Understanding that it can be challenging to decide who to go with when a disaster hits, so preparing for the unexpected is often best.

Here are some tips when it comes to choosing the right restoration company for you, whether you have time to plan, or during a disaster.

1. Call your insurance company to see if they have a preferred company
2. Ask your friends if they have had to call someone out before
3. Look at reviews
4. Look to see what certifications and affiliations are listed on the company website

For commercial buildings:

1. When calling a restoration company ask them what other commercial clients they have
2. Ask for references
3. Find out what their process is
4. See if they can handle all services needed

It is always best to have a plan, so when disaster strikes, you can feel more at ease knowing you were prepared. Check out our blog on Emergency Ready Plans for more information on preparedness.

Emergency Ready Profile, do you have yours?

6/11/2020 (Permalink)

Are you ready?

The best way to reduce business interruption following a disaster is to plan for it now. Did you know that more than 50% of businesses never open after a major disaster? Although, New Mexico does not often have major natural disasters like tornadoes, hurricanes, or earthquakes. However, we do experience fires and floods; and not to mention all the unnatural disasters that could happen.

So how can businesses plan for a disaster? The easiest way is to have an Emergency Ready Profile®. With SERVPRO® of Rio Rancho and Sandoval County, these plans are completely free. It is our way to help our commercial customers have proper plans in place.

The process of creating an ERP

• Contact our SERVPRO® of Rio Rancho/Sandoval County Team
• Schedule a time for a representative to come walk the property
• A representative will ask some questions and take pictures of the property
• A representative will then compile everything in a folder for your office
• And most importantly it’s free

A service that is beneficial for your company at no charge. Seems pretty simple right? Just ask yourself, are you ready for whatever happens when disaster strikes? If not give us a call so we can give you peace of mind, 505-891-2345.

Monsoon Season is Upon Us

6/3/2020 (Permalink)

Storm over the city

Monsoon season is fast approaching, and we have learned anything from this year, is to expect the unexpected. Don’t you agree? Now some monsoon seasons have been kind to us, while for those of us who have lived here longer, we have seen what they can do when they come in with a vengeance. A motto to live by is one from Benjamin Franklin, “failing to plan is planning to fail.” So, let us get a plan in place just in case the rain decides to come inside this year.

• If you live in an area that is prone to flooding, by some sandbags and keep them around, if storms are predicted, then set them up outside the doors to try and prevent the water from coming inside.
• Place towels on the inside of the window seals.
• Have a few extra buckets, large pots, or bowls around in case there is a leak from the roof.

What happens if water gets in the house? There are several steps you can take to help prevent extensive damage to your personal items. However, there are also things you need to be aware of to keep you and your family safe.

• If the water is minimal, get towels to wipe up areas or use a mop.
• Remove any books, magazines, or other colored items from wet carpet to prevent staining.
• If there is standing water, do not enter the room where electrical shock hazards may exist.
• Contact your insurance company so they can help assess the damage and to see if they will cover any damage caused by the water.
• Contact your local restoration company to help dry out your home and restore it to the way it was before the damage

Most importantly, be aware of the affected areas, and if the water looks dirty or has mud or other debris, completely avoid entering that area.

Back to Work

6/3/2020 (Permalink)

Back to Work

This week our city and state are starting to reopen a little more. As we look back at these last ten weeks, it just seems so unreal for everyone, including the essential workers. For us, our technicians still had to report to the office due to the line of work we perform; however, most of our office staff and marketing team has been working from home since the middle of March. And even though we are all starting to return to the office, it still is not back to normal yet. We have strict procedures to maintain everyone’s safety. Since our field technicians are often called out to provide cleaning services for commercial buildings with confirmed cases of COVID-19, we have set up containment and clean areas to ensure we all stay healthy.

For our marketing team, the social birds of our family, not being able to meet with our customers face-to-face, has been one of the toughest transitions. As a work family, some of the toughest changes have been not being allowed to gather as a team, with no breakfast meetings, no celebration gatherings, nothing. And as much as we want things to go back to normal quickly, we understand we must be safe as we move forward to prevent going backward. But we can plan, plan for future celebrations, team meetings without Zoom, lunch meetings with clients, trade shows, and golf tournaments. So although times seem odd and out of place, we remain hopeful and look forward to things returning to normal, regardless if we have a new normal to abide by or if everything returns to the way it was.

What has been the toughest part of all this for you? And what do you look forward to the most when returning to a standard work schedule?

Safe Re-Openings

6/1/2020 (Permalink)

Our crew preparing to provide COVID-19 cleaning services

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rio Rancho and Sandoval County, 505-891-2345.

It's time to break out the Grill

5/6/2020 (Permalink)

Fire Safety

Summer is fast approaching, which means more and more people will start to grill outside even more so during our current pandemic. As we are all safe at home, setting up the grill and fixing some steaks sounds like a perfect way to spend an evening outside. Although some might not recognize the risks of fire to your home, there are. Follow these tips to keep your home and family safe while cooking outside.

• Make sure the grill is away from any structure.
• Place the grill on flat, stable ground or surface
• If it is a new grill, make sure it was correctly assembled.
• If it is an older grill, and it is the first time you are using it for the season, check for structural damage.
• For propane grills, make sure there are no leaks and that the propane tank is attached correctly.
  • With that, when you are done with propane tanks, please dispose of them properly.
• For Charcoal grills, do not overuse starter fluid.
• Always clean the grill before or after each use to prevent build-up.

Other things to keep in mind while grilling:

• Watch out for small children who might be running around the grill.
• Be aware of the clothing you are wearing.

Ewww...Mold

2/2/2020 (Permalink)

Mold Growth Behind Kitchen Cabinets

Most of us have been there before, the moment you see the fuzzy stuff growing on the food left in the back of the refrigerator. We typically gross ourselves out and then throw it away. Unfortunately, it isn’t always that simple when it’s growing under your sink. What if it isn’t just fuzzy, what if it’s black…oh no, now I’ve gone and done it. I’ve mentioned BLACK MOLD. We start asking ourselves, when is the last time we really looked under there, has the mold been there long, was that the reason we were all sick recently?

First, let’s look at Black Mold, what is it exactly? Stachybotrys chartarum (Black Mold) just another big word that leaves most of scratching our heads on how to pronounce it correctly.  Black mold occurs when moisture is left unattended in a confined area.

The most important thing to do when mold is located it to remove its life source, moisture. Some may want to try and clean mold themselves, but what you may be unaware of is the mold you are attempting to clean is just the surface mold and not the mold that is beneath the surface.

Bringing in certified technicians is always the safest bet. Although mold does not always present health issues, for some, it is the complete opposite. Trust in the team at SERVPRO Rio Rancho to take care of your home and your health.

There is Hope

1/13/2020 (Permalink)

Picture of a home on fire at night.

What happens when your smoke detector goes off in the middle of the night? Well, for most of us, we get up, grab the kids and pets, and then evacuate. At that moment, we aren't thinking about our precious positions, the memories saved in the pictures on your wall. At that moment, all we can think about is getting our family out safely.

Then the shock sets in. You are watching your home burn, and it hits you, the realization of what is happening, and you start to think of everything you had to leave inside. The fire department shows up, puts out the fire, the house is boarded up and you either have to stay with a friend, family member or in a hotel.

The next day you arrive on-site with a restoration team. Feeling a little hopeless as you go through your home seeing the destruction from the fire, not knowing there is still hope. The restoration company is telling you how they can save that old chest your grandmother passed down, or they can restore the pictures on the wall.

Here at SERVPRO of Rio Rancho, we are here to walk with you through those times. We can help pack up the house, taking special care that nothing else gets damaged before we start restoring your home to what it was before the fire. We have special equipment to help remove the smell of smoke from the undamaged parts of the house while we work diligently to give you back your home. And when that day comes, we will greet with smiles as we say Welcome Home.

Have You Checked your HVAC System?

1/13/2020 (Permalink)

Dirty HVAC Coils

Companies have many reasons to have their air ducts and HVAC systems cleaned on a regular basis. Just some of the benefits business owners would have from scheduling the cleaning is:

• Creates a cleaner living environment
• Reduces allergens
• Can help people breathe easier
• Removes unpleasant smells
• Improves airflow efficiency, which can lower energy bills

We've never met a small business owner who does not want to lower their energy bills. Have you? Some businesses even require specific air quality levels, so the only way to keep this within their regulations is to schedule cleaning on a regular basis. 

When is the last time you had your air ducts or HVAC system checked? Give us a call and we'll let you know where you stand. 

Winterizing Your Swamp Cooler

11/5/2019 (Permalink)

Shutting down your swamp cooler

We are sure you have noticed the weather has changed, it’s been cold outside. All this means is that it is time to winterize your swamp cooler.

When you winterize your evaporative cooler properly, you prevent the water line from freezing, unnecessary damages from condensation and rust, and heat loss from the vents. Heat loss from your vents alone can save you money on your monthly gas bill. However, when pipes freeze, they burst, which can lead to water damage. So let's make sure you've taken care of your cooler to prevent damage to your home. 

To properly shut down your cooler, follow the below steps:

1. Disconnect the water line
2. Drain the water from the base of the cooler
3. Clean the cooler
4. Change the evaporative pads
5. Install a winter cover
6. Block the vent

Want an additional tip, once you have cleaned the drip pan at the base of the cooler, put a waterproof sealant on it to prevent future leaks. You can also complete the step when Spring comes back around. 

Why Did My Basement Flood?

6/18/2019 (Permalink)

Water will find the least path of resistance and it could be into your basement. Be prepared and know how to prevent a flooded home!

Why Did My Basement Flood?

Flooding of basements is one of the most common issues most homeowners face. Although flooding occurs during heavy rains or rapid snow melts, it can also occur in dry weather.

There are many reasons for basement flooding including seepage, storm sewer backup, and improper grading among others. As the basement lies in the lowest level of a building, it is prone to flooding.

What causes basement flooding?

These are the most common causes of basement flooding:

Foundation Leaks: Water can seep into the foundation if there are cracks in it. The risk of flood in your foundation is more if your home is near groundwater. Cracks in the foundation can lead to significant water leakage into the basement.

Leaking basement windows: Windows in the basement can leak and let water creep in during rains. Whenever it rains, there could be a significant collection of water on the windowsills. Fixing the windowsill is the only option to prevent basement flooding.

Blocked sewer: If the manifold that connects the public sewer system to your house is blocked it can lead to floods in your basement. It is important to call local authorities immediately to address blocked gutters and SERVPRO® of Rio Rancho/Sandoval County to mitigate the sewage and water damage.

Debris in gutters: The gutters play a critical role in preventing basement flooding as they carry away rainwater from the home.  If they are clogged or damaged, they can overflow during rains and allow water to build up. If the ground near the basement soaks up too much water, it can seep into the basement as well.

Improper grading or sloping: If the yard does not slope away in the right manner, rainwater does not drain effectively. If the sloping is towards your home rather than away, excess water can result in basement flooding. 

Improper downspouts: Downspouts channel water away from the foundation and should be at least 5 to 6 feet away from the wall of the basement. If the downspouts are missing or broken, water tends to pool near the house and slowly seeps into the basement.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

How To Prevent Grill Fires

6/18/2019 (Permalink)

Proper grill maintenance is key to preventing future fires during cooking

According to the National Fire Protection Association, 9,600 home fires are started from grills each year. The leading cause of those grill fires was that the grills had not been properly cleaned. It doesn't matter if your grill is gas, charcoal or a smoker, all grills need cleaned just as you already clean your stove-top to prevent a grease fire. Take this fire safety precaution and learn the art of grill cleaning. Here is how:

Turn off gas. Close the valve and move the propane tank away from the area. Begin grill cleaning when the grill has cooled to just warm.

Wipe the outside. Just use soapy water and a cotton cloth.

Clean cooking grates. When cool enough to touch, start brushing the bars with a wire brush, then remove them and place in soapy water.

Empty the catch pan. For gas grills, empty the drip pan. For charcoal grills, you simply lift the charcoal grate and rotate the bottom mechanism to dump ash into the catch pan. Empty the ash catch pan. If ash is still hot, store in a metal covered pail.

Clean the cook box of the grill. Grill cleaning the interior of a gas grill includes burner tubes and heat deflectors. For either grill, you can scrape carbon and grease build-up from the interior of the grill with a wire brush and scrub with soapy water.

Reassemble your grill and enjoy safe use. Keep the grill a safe distance from the house when in operation and never leave the grill unattended while food is cooking.

Another important fire safety precaution is to keep children away from grills. Declare a three-foot area around the grill to be a no-kid zone and stay in the area. Proper grill maintenance is the key to preventing structure fires from your grill. If you do have fire damage, at least you can trust SERVPRO® of Rio Rancho/Sandoval County restoration specialists to help assess and restore your property to its pre-fire conditions.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Smoke and Fire Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Why Monsoon Storms Can Damage Your Home

5/28/2019 (Permalink)

Water and Windstorms Can Damage Structures

Trust the Experience of SERVPRO® to Restore Storm Damage

Your Rio Rancho home might be one of the last places that you might expect to flood, given that the average rainfall every year is far below the averages for other places around the country. As monsoon season quickly approaches houses in the area get wind damaged and flooded year after year from storm damages that allow heavy rainfall to access a home quickly. The more severe the weather event, the more significant the water damage that results in the affected area of your home.

Preventative steps can be taken to reduce the risk of these occurrences, such as trimming back trees and cutting off dead limbs, but you cannot avoid the possibility entirely. Your best solution when unfortunate circumstances like these occur to your property is to know whom to call to help you restore the damage and get the water extracted quickly to prevent further lasting damage to the structure of your residence.

Our experienced SERVPRO® team has seen many storm damage incidents throughout the area and have a simple formula for restoring your home. Our first step is to remove the possibility of more damage occurring by boarding up the hole in your home or tarping over punctured portions of your roof. The process prevents additional water from being able to enter your home allowing the restoration process to continue to deal with the internal issues. Repairs to the damaged portions of your roof, siding or windows can be dealt with when the severe weather subsides, and the restoration process gets completed.

Extraction of the water is paramount to preventing further structural damages, and based on the location of the affected area, our SERVPRO® team utilizes either portable pumps or truck-mounted pumps to address this primary concern. Drying efforts typically get achieved with the use of air movers. Infrared scanning is another part of our assessment, to make sure that further water damages are not persisting out of sight.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Storm Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Where can Mold Hide in Homes

5/23/2019 (Permalink)

Mold found behind kitchen cabinet

If you smell a moldy odor but see no signs of mold growth, you may need to hire professionals like SERVPRO® of Rio Rancho/Sandoval County to look for hidden mold. Avoid searching for mold yourself, as you may risk exposure and spread spores. Here are common places where mold multiplies out of sight.

1. Behind Walls

If moisture is present, mold can thrive behind walls where air circulation and exposure are limited. Never attempt to cut holes in the walls to check for mold. Hire a specialist to inspect the area and determine whether you are dealing with moldy drywall or other damaged building materials.

2. In the Attic

Roof leaks can cause mold to grow in an attic. Regularly inspect this area for visible mold on wood or other building materials. These leaks can also cause mold to grow behind walls.

3. Under Laminate Flooring

Concrete foundations can crack and be exposed to moisture from soil that can cause mold growth. Laminate flooring may not breathe adequately to prevent mold from forming.

4. Refrigerator Drip Pans

A drip pan under a refrigerator collects condensation. As these components are seldom cleaned and remain moist with low air circulation and the potential for spilled food to collect, drip pans are prime locations for hidden mold. Clean out drip pans and the floor beneath at least once a year.

5. Air Conditioning Units

Condensation may also cause mold to grow in air conditioning coils, ducts, or drain pans. This is particularly the case if the unit has not been used for a long time. To prevent mold from spreading throughout your home, it is best to have the HVAC system professionally cleaned.

6. Behind Kitchen Cabinets

Why mold is often found in cabinets. Inside your cabinets are two sources of water that can become problematic. One is the water supply lines that service your sink. The other is the drainage pipe that takes the used water from your sink to your main drain that exits your house.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

What you can do to Prevent Business Fires

5/21/2019 (Permalink)

Create and practice an evacuation plan for your business

Fire prevention is a serious job, one with actual life and death ramifications. Therefore, as a business owner, you must plan to protect the people that work for you and the clients that trust you. A fire can elicit panic and fear and without appropriate preparations, people may freeze-up and perish. Follow the three steps to prevention below and help protect and guide your employees.

1. Perform a Risk Assessment

You don’t have to experience a business fire to evaluate your property for risks. In fact, you can call a fire remediation specialist in the Rio Rancho, NM area to perform a risk assessment. While it is true that these professionals handle fire damage and restoration, they are also equipped to evaluate your property’s weaknesses and strengths when it comes to fire safety.

2. Have and Test All Fire Protection Equipment

Basic fire prevention includes having an adequate number of fire extinguishers as well as a working suppression system. While it may seem that these are once-and-done purchases, each of these pieces of equipment needs to undergo annual inspections to ensure their continued functionality.

3. Create and Practice an Evacuation Plan

Also, you should design several exit routes from every room or section of your property. These routes should be free of obstructions and should be practiced regularly. Your employees should perform a practice escape at least once a year, but more often is better. Additionally, local municipalities may require practice drills.

4. Enforce First Aid Training

Beyond the escape, employees should be aware of basic first aid. When a fire occurs, it may take emergency services several minutes to arrive on the scene, but some victims may require immediate attention. Having well-trained employees ensures the safety of everyone.

Fire prevention is a pretty straightforward practice, but it is often overlooked in the hustle and bustle of everyday life. Be sure to take the time and prepare your facility, the lives of your employees may just depend on it.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

What To Do After Wooden Floors Get Wet

5/16/2019 (Permalink)

Damaged wooden floor due to water damage

Steps to Take to Preserve Wooden Floors

When your home or business in Rio Rancho sustains water damage from a pipe burst or from flooding, wooden floors often get wet as a result. There are several steps you can take to preserve wooden floors.

1. Dry the Surface Quickly

After the flow of water has stopped, removing the water and drying the area is one of the first things you can do to keep your floors from becoming warped. A wet floor can be hazardous to your family, a business’s employees and customers, making the removal of water exceptionally important. Additionally, a wood floor and the sub-floor can absorb water and become swollen if water is left to sit for an extended period.

2. Ensure the Root Cause Is Identified and Fixed

Whether the water damage was caused by a leak, a pipe burst or a broken appliance, it’s important that water does not continue to damage the floors and the surrounding areas. Before you can be certain that further damage won’t occur, you need to identify the source of the water. Once the cause of the flooding has been identified, it’s helpful to fix the leak or the break that caused the issue, and if the issue cannot be fixed immediately, turning off water can be a useful short-term solution.

3. Keep the Area Dry

Even if water is not actively flooding an area in your home or business, your wooden floors still have the potential to become warped. High levels of humidity or wet items that are left on top of floors can increase the likelihood of your floors becoming swollen. Water damage restoration professionals can often assist in keeping your floors consistently dry by using dehumidifiers and other powerful equipment.

A flood or pipe burst doesn’t necessarily mean your home or business’s floors will sustain damage. Quickly drying the floors, finding and fixing the cause of the damage and keeping the area dry can help you protect your wooden floors.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

What to Look for in a Restoration Company

5/16/2019 (Permalink)

SERVPRO® offers a variety of services and are “Faster to Any Size Disaster”

What to Look for in a Restoration Company

When looking for a restoration company in Rio Rancho, there are a number of features you may want to look at including the ability to be “faster to any size disaster”. Choosing the right company for your property's restoration needs can make a difference. Here are some things you may want to consider.

1. The Ability to Deal With Multiple Damage Types

Many professional restoration services like SERVPRO® offer the ability to work with multiple damage types. This is often because one type of damage can lead to another. For example, fire put out by water can also result in mold if the water is left to stand too long. Most restoration companies can help fix smoke and fire damage, water damage, storm damage and also offer mold remediation for this exact reason.

2. A Quick Response Time

Being faster to any size disaster also means arriving with the right materials and equipment required to do the job. Locally owned franchises such as SERVPRO® have locations across the country allowing them to be where they need to be when disaster strikes. Because they are a franchise, they also have access to corporate equipment and materials, which gives them the ability to handle large-scale jobs as well.

3. They Offer a Variety of Services

A restoration company such as SERVPRO® also offer a variety of services designed to help your agent process the insurance claim. These include an electronics inventory service as well as an online database that provides access to information such as photographs and progress reports for the damaged areas, estimates, filed paperwork, and many other details needed for a properly filed claim.

Whether you're choosing a restoration company because they have the ability to be faster to any size disaster, or they can deal with multiple damage types, you may also want to look at the other services they provide. Many companies can help you clean your damaged items as well as the structure and has services they can offer which can make keeping track of the details needed by your insurance provider easier.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Multiple Types of Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Storms Season is Coming Rio Rancho!

3/29/2019 (Permalink)

Storm damage can cause major damage to homes and business’

If a storm is coming, you should always be prepared. Although violent storms can strike anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lighting and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm is imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon. 

• Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA weather radio.
• Postpone outdoor activities; secure outdoor objects that could become airborne.
• Don't use corded phones or any appliances that are "plugged in." Use cell or cordless phones instead.
• Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle (not the rubber ties) can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces. 
• Avoid windows and doors, don't rely on concrete walls, and stay off of porches.
• If you are outside when a storm hits, quickly seek shelter in a sturdy building. Avoid small, isolated structures in open areas and steer clear of hilltops, open fields, the beach or a boat on the water. 

After A Storm

• Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
• Replenish your emergency supplies and repair property damage promptly, before the next storm strikes.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Storm Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Freshen Up Your Rio Rancho Restaurant This Spring

3/28/2019 (Permalink)

Give your customers a fresh greeting this spring with our cleaning services!

A new season has just arrived here in Rio Rancho, and it offers an opportunity to refresh your restaurant. Winter months normally mean windows stay shut, and dirt and grime from boots and heavy shoes gets tracked onto the floor. Similar to how people look forward to spring cleaning at home, you can do the same for your restaurant. SERVPRO of Rio Rancho / Sandoval County offers plenty of services that can help your business start the season fresh!

Clean Your Air Ducts and HVAC

Your air ducts and HVAC unit work hard throughout the winter to keep your customers and employees warm. The ventilation system should be properly cleaned in the spring to make sure the air quality in your restaurant is not poor. If it has not been serviced for some time, your air could be circulating dust, pollen, odors and dirt and debris. Our technicians and equipment can clean out your system and make sure everyone breathes easier in the new season.

Kitchen Cleaning

SERVPRO of South Albuquerque offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Checking the hoods in the kitchen is usually a twice a year job, so what better time to start than for spring cleaning. Cleaning the pilot lights (if it is gas) is also a good idea. Just make sure to follow manufacturer’s instructions. Empty and sanitize the ice machine, and wipe down walls, ceilings and dry storage areas. SERVPRO of Rio Rancho / Sandoval County offers great commercial cleaning options as well, so give us a call if there are items you want professionals to fix.

Rugs and Carpets

If your restaurant uses rugs or carpet, springtime is a great time to freshen them as well. If the furniture in your restaurant does not often move, tracks from normal foot traffic can start to wear down your rugs or carpets. When they become matted, these items also hold in an abundance of dust and debris that is carried in on shoes. A proper cleaning will get rid of the smells and the dust! The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

SERVPRO of Rio Rancho / Sandoval Countyis only a phone call away if you need a professional to help freshen up your restaurant for spring. Get in contact today!

If you would like more information on hiring a restaurant cleaning team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Who To Call For Fire And Water Damage Emergencies?

3/28/2019 (Permalink)

SERVPRO® is ready.

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent. The choice comes down to ultimately who you feel confident in and comfortable having in your home and who will take care of your property. We here at SERVPRO® of Rio Rancho/Sandoval County try to be the best restoration company in the area with great communication, trust and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Pet Fire Escape Plan For Rio Rancho

3/28/2019 (Permalink)

Help the small family members get out in a fire

Fire Plans Can Saves Lives

Fires involving structures occur every day, including homes with pets inside. Do you know how to react when faced with a home fire? Did you know that pets tend to panic and hide when faced with a house fire? The following tips are to help you save your pets when faced with a house fire:

1. Notify rescuers that you have a pet in your home. You can purchase a sticker to place by your front door that details how many pets you have and what they are. This way, even if you are not there the pets have a chance of getting out.
2. Design a fire escape plan: It is important to know where your pets usually are.  What are their favorite places?  Where do they tend to hide when scared?  In an emergency like a fire, there will not be time to waste looking everywhere for your pets.  You must have a concrete search plan with at least 3 locations where your pets can be found.  This entails creating a layout of your home and marking your pets’ “go-to” locations. You should also survey your home to identify potential pet hiding spots and indicate them on your layout.
3. Be prepared: Keep all equipment you would need while escaping a fire close together. For dogs that would be leashes; for cats or other small animals that might be carriers.  Make sure these items are always put in the same place and are easy to get to.  Don’t bury carriers in the attic or the back of a closet.  In a fire, there won’t be any time to hunt for them. Fires are life and death situations – rapid response is critical!
4. Practice makes perfect: Once you have laid out your plan, you will need to practice it using different scenarios. For example, practice what to do if the fire is in the kitchen; then if the fire is in a bedroom, and so on.  You should go as far as to practice your escape with your pets from a second story using a ladder.  (If you don’t have an escape ladder you should get one, as well as the appropriate equipment needed to assist you carrying an animal down a ladder.)  Practice finding your pets. Start outside, rush into the house, find your pet, and take them outside. Repeating this drill can help animals become familiar with process. You may even be able to train dogs to go to a certain area outside when the smoke detector rings.  Continue practicing until you are comfortable with your fire escape plan and it works efficiently.

Fires are traumatic and life changing experiences.  Prevent further disaster by creating a Fire Escape Plan for your home. Practice it frequently and continue to test yourself.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

4 Ways To Prevent Mold in Your Vacant Rental Property

3/21/2019 (Permalink)

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold.

In an ideal world, your rental property always has tenants. In the real world, however, this isn’t always the case. Sometimes a property will remain vacant for weeks or even months, and an empty property is at risk for developing mold growth. In general, this fungus is relatively harmless unless it grows indoors, where it creates an unpleasant environment. Follow these mold prevention tips now so that you don’t end up paying more for a mitigation specialist in Rio Rancho, to perform a cleanup later.

1. Turn off the water and drain the lines.

If you expect a property to be vacant for any length of time, turn off your water using the main shut-off valve and open all the taps to allow water to drain out of the plumbing lines. Especially in the winter months when pipes can freeze and burst, turning off the water eliminates the possibility of plumbing leaks that can cause water damage. Preventing moisture from collecting anywhere is the number one key to mold prevention.

2. Do repairs first.

Before you close the property, have your contractor check for roof and outer wall leaks, clean the gutters and make sure your sump pump is in good condition. Minor repairs can turn into expensive problems later if rainwater is leaking into your building, creating the moist conditions that mold loves.

3. Leave the heat on low...

You may want to save money by shutting off utilities while the building is vacant. However, the money you may save pales in comparison to the cost of paying a mold mitigation specialist in Rio Rancho, to restore your property. During cool weather, keeping the heat on low keeps the house from becoming too damp and encouraging mold spores to settle and grow.

4. ... or leave the A/C running.

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold. However, keeping the air conditioner running pulls moisture from the air, keeping your property’s environment cool and dry. When new tenants arrive, there won’t be any musty odors or mold problems to contend with.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Hail And Escalating Roof Damage

3/21/2019 (Permalink)

Roof damage can be a significant cost for homeowners and businesses.

Roof damage can be a significant cost for homeowners and businesses and one that can be avoided with vigilant and routine inspections. While many people are likely aware of the potential for damage after a storm, they may not be as aware of the threat a hail storm poses to their roof. Hail comes in a variety of sizes and weights, and these ice balls can do lasting damage to your roof if not mitigated early.

1. Shingles

The most apparent signs of hail damage to your roof are broken or missing shingles. Hail stones can either create small divots in a shingle, or they can completely fracture and even break a shingle free of the roof altogether.

2. Underlayment

While missing shingles are not significant causes of roof damage, torn or missing underlayment can be. When a shingle is broken or missing, it can lead to the exposure or wearing away of the underlayment. Tattered or damaged underlayment can lead to water damaged sheathing.

3. Sheathing

Sheathing is the wood boards that cover over your attic joist. These boards are your last line of defense against the outside. If your shingles and underlayment are damaged, then your sheathing is exposed to rain and other elements. Depending on the size of hail, it can severely damage your sheathing through both impact and melting.

4. Insulation and Attic

When the roof barrier is compromised, it leaves insulation and your attic space potential exposed. This exposure can lead to moisture buildup and possibly mold development. If you are experiencing this level of damage, you may want to call a disaster restoration specialist in the area.

Hail storms can cause significant roof damage. Routine inspections of your property’s roofline should protect you from any obvious issues like missing shingles. However, you may want to seek assistance for more thorough inspections for underlayment and sheathing damage.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

The Steps to Take After Water Damage in Rio Rancho

3/19/2019 (Permalink)

All of our SERVPRO® technicians are fully insured and licensed, as we take pride in the work that we provide you, our customer.

Flooding in your home in Rio Rancho, is not something you want to ignore. Whether you have problems stemming from a storm or a pipe burst, you want to act quickly. You need to call water restoration specialists and your insurance agent. The following steps help you file an insurance claim to get you the money you need to compensate for the cost of fixing the problem and getting your home back to normal.

1. Call Your Agent

The first call you should make it to your insurance agent. This gives you a record of timely reporting and alerts the insurance company that it needs to send an adjuster out to assess the damage.

2. Call Restoration Experts

It's great to have professional restorers on your side. Getting them to your property as soon after the flood as possible can help you understand the damage and what it may take to fix it. They can point out major problems and might catch some things you otherwise would have missed. SERVPRO® has the tools and equipment to help you and your family.

3. Document the Damage

Make a list of everything that must be repaired or replaced. You will need this list when you file your insurance claim. It may be useful to take pictures of the damage, particularly if you need to start the cleanup process before the adjuster is able to get there, to provide proof of the damage.

4. Fill Out Forms

Fill out your claim forms properly. Make sure you have all the information you need. If you leave something out, you may have to pay a lot out of pocket for repairs, or your claim may be rejected.

5. Guide the Adjuster

When the insurance adjuster arrives, show him or her your list of damages and walk through the damaged area. Point out areas that are damaged. Use the information you gained from restoration experts as well as their itemized service list to substantiate your claim.

These steps can help you avoid more problems. If you call the right people and file your insurance claim correctly, flood damage doesn't have to ruin your home.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

What Type of Smoke Alarm Is Best for My Home?

3/18/2019 (Permalink)

There are few more frightening experiences than a house fire. While this is the last event Rio Rancho residents likely want to think about, it is nevertheless a vital consideration. Protecting your home and the lives of everyone in the household is top priority, so look to the following different types of equipment to choose the best smoke alarm for your home.

While some fire alarms pick up heat, the effectiveness of these models can pale in comparison to a smoke detector. There are three basic types of such detectors to choose between:

1. Ionization Alarms

An ionized detector is generally cheaper than other types of alarms. These alarms use miniscule amounts of radioactive material to ionize the air in a small chamber in the device, allowing the air to carry an electric charge. When smoke passes through this chamber, it causes a disruption in this electrical current, which then sets off the alarm.

2. Photoelectric Alarms

According to most smoke alarm experts, photoelectric alarms have a smaller chance of making false alarms than their ionization counterparts. This type of fire safety device uses a light beam and a photoelectric sensor to detect smoke. While ionized alarms are usually better for spotting fast fires, photoelectric alarms typically best detect smoldering fires.

3. Smart Alarms

Most smart alarms use photoelectric sensors, and some even have a split-spectrum sensor for greater accuracy. Although identical to non-smart detectors in terms of basic function, a smart detector has more customized options and can send alerts directly to phones and tablets.

If you're like most homeowners in Rio Rancho you've probably wondered which device is best for your space. Whether you're well-versed in the world of smoke detectors or are just getting started, expanding your knowledge on product options is never a bad idea. Once you've chosen the proper spots in your home for a smoke alarm, you can install the right ones to protect your living space.

If you would like more information on hiring a team experienced in Fire and Smoke Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Commercial Water Damage Restoration Cleanup in Rio Rancho

3/18/2019 (Permalink)

Commercial emergency restoration service team is ready to help Businesses and residents.

Commercial Water Restoration in Rio Rancho Presents Unique Challenges

Commercial Flood Cleanup

In Albuquerque many buildings suffer a water damage claim every year. They range from small areas affected to large floods that cause damage to every room. 

Office and Administration Areas and Water Damage

When office areas are affected by water and need extraction many challenges arise. You have to deal with electrical outlets getting wet, computers, monitors and printers and personal belongings of staff. Along with those items you have desks, chairs and filing cabinets that all need to be moved or put on blocks, so they are not damaged.

Warehouse and Storage Areas and Water Damage

When the water affects the shipping and receiving area of a building there are many challenges as well. Many times, pallets of product are throughout the warehouse. These pallets do help to keep inventory from getting wet if the water did not come from above. Water extraction in this area needs to be done quickly so the company operations may get back on track.

SERVPRO® of Rio Rancho/Sandoval County has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Some of the Biggest Problems With Mold in Rio Rancho Result From Delayed Action

3/18/2019 (Permalink)

When you see or smell signs of mold in your home, call SERVPRO® for effective remediation services. Contact us right away to stop the spread.

Why Industry Leading Training Makes SERVPRO® the Choice for Mold Damage Remediation

So you begin to notice a distinctive musty odor in some regions of the house. As you search for the source, you move around furniture in the offending area, and sure enough, there it is mold. The discovery of mold in the home is not uncommon and should not be a cause to panic. We have all heard horror stories of Black mold or infestations that have required thousands of dollars in remodeling work. However, the truth is that in the vast majority of cases, all you have to do is make a simple phone call.

Removing mold damage in Rio Rancho properties does require professional help. Although, it does not often require full-scale mold testing in a laboratory. The visible signs and odors of the mold are enough to pick up the phone and call SERVPRO®. We are one of the leading services for mold restoration because we operate locally and have access to national-level resources.

Why do national resources matter? The answer is simple. Proper mold remediation requires skill and training. SERVPRO® employs technicians that hold IICRC certificates in mold assessment, applied structural drying and mold remediation. These come together to form a three-pronged skillset that is essential to completing a service correctly. Not only that, but we are also available 24 hours a day.

Removing the visible signs of mold is not enough by itself. To fully restore a home, it is necessary to find the source, usually a damp spot or leak that is creating the conditions for mold spores to proliferate. SERVPRO® technicians use their mold assessment training to locate the source and either fix a leaking pipe or use their applied structural drying training to help remove the damage. Without taking this crucial step, the mold can return again and again.

SERVPRO® technicians use their mold remediation certification to ensure the damage is removed and to prevent it from spreading into other areas of the home. Agitation is an effective method, but the nature of it can lead to spores becoming airborne and settling elsewhere. We quarantine the affected area using a physical barrier, like plastic sheeting, or by applying negative air pressure.

All in all, our advanced training helps us to provide a better service to our community here in Albuquerque and the surrounding area.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.” ®

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

When is Water Damage Restoration Needed in Rio Rancho and Sandoval County?

3/1/2019 (Permalink)

wooden floor has been inundated with water

For Water Damage Restoration, SERVPRO® of Rio Rancho/ Sandoval County Is Reliable

What is to be done with water damage? You should ask this fundamental question: when is a water damage restoration company needed for remediation? Following is some information that could help you determine when enough is enough, call in the cavalry. The focus is on helping you to understand when it is necessary to call a water damage restoration company to address the water damage issues. This will alleviate your stress as this large task is executed by our SERVPRO® skilled IICRC trained technicians.

A water damage restoration company is required when the water damage repairs seem too large to handle, or when you have suffered from significant sewer damage that needs to be addressed with health and sanitation in mind. Whether a major blockage from the sewer line or rising groundwater, sewage issues must be tackled,  cleaned and sanitized by professionals wearing PPE--personal protection equipment. Expert water extractors are required when there is a need for full structural drying, usually after a tropical storm or groundwater disruption.

When you have a major flooding or a disastrous event caused by water, SERVPRO® of South Albuquerque tailors’ options that will offer you the most efficient means of protecting your belongings while keeping expenses to the minimum. We can transport your soiled and wet items in a pack-out to our facilities for cleaning and storing until the restoration process is completed. We will "Block" furniture legs and other objects to isolate them from the effects of standing water as we dry out and clean up your living space. Our goal is to prevent secondary water damage as we preserve the undamaged condition of your other belongs.

Do I Make the Call?

If your basement has flooded, if there is water wicking into your walls and ceilings, if a wooden floor has been inundated with water, or when other types of water damage are present, then it is time to call in a company like SERVPRO® of South Albuquerque to restore order to your chaos.

We work with your insurance adjuster by documenting all the water damaged belongings and building materials. We precisely photograph and generate a report called the CCIS which is the culmination of a proprietary, corporate software program to help ensure that you obtain an equitable claims resolution. From pumping out water to the final walk through with you, SERVPRO® of South Albuquerque guarantees that whenever possible, we restore your home to pre-water damage condition "Like it never even happened."

Locally Owned Company with National Resources

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho/Sandoval County Today at (505) 891-2345

Did You Know That SERVPRO® Arrives with Equipment to Help Detect Hidden Water in Your Rio Rancho Home?

3/1/2019 (Permalink)

We use advanced moisture meters and thermal imaging cameras to detect hidden moisture

Professional Assistance Helps Homeowners Cope with Water Damage

When water spills into a property, it can cause a wide range of damages. Common damages include stains which can form on carpets or other fabrics, while structural components such as drywall can lose their structural integrity becoming weak and soft. Stains can be caused by debris dissolved in the water or rust from metallic items affected by the water. Our IICRC certified restoration services can help you cope with the damages caused by water spillage in your Rio Rancho property.
 
Most of the specific aspects of water damage can be prevented by extracting the water within a short period. For instance, drywall and other structural components are sturdy enough to withstand exposure to water for some time before severe damages occur. Since our SERVPRO® technicians have sophisticated pumps to extract water immediately we start the restoration process. It is possible to avoid demolition, and instead only use drying equipment to save the affected materials.
 
When water seeps into wall cavities and reaches the insulation, it can cause the loss of R-value. On your own, the only way to establish the level of damage in these cavities is to tear down the walls. Our SERVPRO® technicians use penetrating moisture meters to gauge the level of penetration before tearing everything down. FLIR thermal cameras also help us establish all moisture problem areas, and especially if we suspect additional leak sources.
 
Sometimes, and especially if the water leak happens when no one is home, it might not be possible to extract the water immediately. In such cases tear down, and removal of affected materials is the best solution to avoid problems such as mold. Our SERVPRO® crews cut the drywall and insulation 2 feet above the point where the water reaches making it easier to remove all affected materials. We also have enough expertise and tools to remove wet carpets because extended exposure to water can cause carpets to delaminate.

Locally Owned Company with National Resources

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Fire Safety During the Holiday Season

12/10/2018 (Permalink)

According to the National Fire Protection Association, the incidence of candle fires is four times higher during December.

Between the feasts at Thanksgiving to the celebration of the new year, the holiday months are a time to enjoy holiday traditions with friends and family. However, most household fire damage happens during these months. Why is this the case? People are doing more cooking, using the fireplace, burning more candles, using decorative lights, and buying real Christmas trees. Follow these simple fire safety tips this holiday season:

When cooking, always keep your eye on the stove. Most kitchen fires happen when food is left unattended. It’s easy to get distracted and walk away for a few minutes. Always set a timer on your phone to remind yourself of the food on the stove or bring a potholder with you as a reminder. It sounds silly, but it works! Remember to keep a fire extinguisher in the kitchen at all times. When using a fireplace, always put out the fire when leaving the home or going to sleep. Also, use a fire screen to keep embers and logs from escaping. 

According to the National Fire Protection Association, the incidence of candle fires is four times higher during December. In fact, four of the five most dangerous days of the year for residential candle fires are Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day. To avoid any fire damage, keep about a foot of space between the candle and anything that can burn. This goes for real Christmas trees- the needles tend to dry out which is the perfect storm when mixed with fire. It takes 30 seconds for a dry tree to engulf in flames. Set the candles on sturdy bases and always blow them out when leaving or going to sleep. To minimize the risk of your tree drying out, buy a fresh tree with intact needles, get a fresh cut on the trunk, and water it every day.

Finally, don’t plug more than 3 strings into each other on your Christmas tree. Extension cords should be in good condition and UL-rated for indoor or outdoor use. Rather, opt for a power strip instead and be sure to unplug the lights before leaving the house or going to sleep. When hanging lights outside, avoid using nails or staples, which can damage the wiring. Rather, use UL-rated clips or hangers. 

As always, SERVPRO of Rio Rancho/Sandoval County is Here to Help when you are dealing with fire damage restoration and fire damage repair. Happy Holidays!

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho/Sandoval County Today at (505) 891-2345

3 Strategies for Keeping Your Commercial Building’s Plumbing Healthy

12/10/2018 (Permalink)

Preventing plumbing problems is usually less costly than having them repaired.

When your Rio Rancho/Sandoval County commercial building suffers from sudden plumbing problems, the results can be costly. Flooded rooms, damaged merchandise and ruined equipment may cost thousands of dollars in loss and a great deal of stress for you as a business owner. However, there are a few actions you can take to protect your building, no matter its size or location, from plumbing mishaps before they occur. 

1. Find a Plumber Before You Need One 

Trying to find the right plumber in the middle of a plumbing disaster can be a stressful experience. Because a broken pipe or leaking toilet will need repair right away, you may not have time to compare service options and prices and end up overpaying. However, finding a plumbing service before you need one not only gives you someone to call during a water emergency, but you can also take the time to find one that suits your budget and plumbing needs at your leisure. 

2. Maintain Your Plumbing System 

Preventing plumbing problems is usually less costly than having them repaired, so keeping your building’s pipes and drains healthy can be a wise investment. Have leaks repaired, have faucets and pipes checked often, and make an appointment with a flood damage and restoration company to have your building checked for potential plumbing issues that may result in flooding. Regular maintenance can prevent water damage to your building that may eventually cause serious structural issues. 

3. Check Exterior Lines and Pipes 

Your commercial building’s exterior water lines and pipes can be vulnerable to bad weather, cold temperatures and aging. Having them checked several times a year may prevent a water main break and severe flooding that may take weeks to repair. Ensure that pipes along exterior walls are properly insulated to reduce the risk of them bursting during the winter months. 

Plumbing problems at your Rio Rancho/Sandoval County, commercial building can be costly when it comes to repair expenses and the flooding damage a mishap might cause. Maintaining pipes and lines and being prepared for an emergency can protect you and your business from these issues and give you peace of mind as a business owner.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho/Sandoval County Today at (505) 891-2345

What To Do When You Smell Mold but Can’t See It

12/10/2018 (Permalink)

Mold damage on wall in a Rio Rancho business

Mold has a very distinctive fungus smell, meaning that often its odor makes itself known before the mold itself is found. For a business in Rio Rancho/Sandoval County, the mold smell can be worrying. Fortunately, there are a few things that can be done.

Where Mold Grows

Most people associate the musty mildew smell with places like basements or attics. This is in part because environments like these are a good location for mold to settle in. In fact, there are some environments mold is more likely to grow in than others.

• Locations with water damage
• Cool damp areas such as a basement or cellar
• Locations where condensation may collect
• Areas with regularly high humidity such as a restroom or pool area
• Areas where there has been recent flooding
• Materials that can soak in water such as wood, paper, plaster, cardboard, or ceiling tiles

Why Mold Smells

As mold grows it releases a secondary metabolite called a mycotoxin. These are the reason for the musty mold smell. Mycotoxins are common to the fungi kingdom and most fungi, including mold, undergo this process. 

Ways to Locate Mold

Many mold remediation professionals have a few tools they can use to locate mold when it’s not visible. Mold tests can be used to test air samples or surfaces for potential growth. An infrared camera may also be used to locate cool area where water may have built up. Because mold grows best in cool, damp environments checking these locations may lead to locating the source of the mildew smell. Once the mold has been located it is important to begin the cleaning process as soon as possible.

Finding mold growth based off of a mold smell is possible, especially when you have the right tools and know where to look. Remember, if you have trouble, or don’t feel comfortable looking for the mold yourself, a professional may be able to help.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO of Rio Rancho/Sandoval County Today at (505) 891-2345

DRYBOOK™ Documentation

11/12/2018 (Permalink)

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

SERVPRO® uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

DRYBOOK™ DOCUMENTATION

SERVPRO of Rio Rancho / Sandoval County professionals use the latest technology to help ensure your property is dried quickly and efficiently.

DryBook™ is a proprietary tool that:

-Manages industry drying requirements.

-Provides real-time documentation on the drying process.

-Validates that services are executed to standard.

-Reports to all stakeholders involved.

-Allows real-time updates through DryBook™ Mobile integration.

This improves results and restores your property at a faster rate, getting you back in your home or business sooner. The bottom line? SERVPRO of Rio Rancho / Sandoval County have the training and equipment to help make it “Like it never even happened.”

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster.

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Thanksgiving Fire Safety

11/12/2018 (Permalink)

Consider these tips if you are already planning on how to cook your bird this year and have a safe holiday!

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations. With that being said, keeping fire safety top of mind during this joyous but hectic time is important, especially when there's a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer. 

Statistics

• Thanksgiving is the peak day for home cooking fires, followed by the day before Thanksgiving and Christmas Day.
• In 2015, U.S. fire departments responded to an estimated 1,760 home cooking fires on Thanksgiving.
• Unattended cooking was by far the leading contributing factor in cooking fires and deaths.
• Cooking equipment was involved in almost half of all reported home fires and home fire injuries.

Safety Tips

• Stay in the kitchen when you are cooking on the stove-top.
• Stay in the home when cooking your turkey and check on it frequently.
• Keep children away from the stove.
• Make sure kids stay away from hot food and liquids.
• Keep the floor clear so you don't have any slips, trips or falls.
• Keep knives out of the reach of children.
• Be sure electric cords are not dangling off the counter.
• Keep matches and utility lighter out of reach.
• Ensure your smoke alarms are in working condition.

How Is a Fire Extinguished?

Fire suppression focuses on robbing the flames of one or more of these elements. When delivered in huge quantities through a fire hose, water both significantly reduces a fire’s heat and takes away oxygen as it transmutes from liquid to vapor form at extremely high temperatures. Unfortunately, this enormous amount of water also floods buildings and wreaks havoc on its own. 

Even with groundbreaking modern methods for quenching a blaze, the most expedient way to kill a fire is with a huge amount of water. That’s why flooding and excess water occurs with most fire damage on your property. This combination is why a restoration professional’s job includes extracting water, soot, odors and smoke from your property along with completing essential repairs.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water and Fire Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

The Advantages of Hiring SERVPRO To Repair Your Water Damaged Rio Rancho Home

11/12/2018 (Permalink)

Water damage can seep through the carpets, walls, and floors

Save Your Flooring and Wall Structure From Water Damage

Imagine having a beautiful home that was struck by a leaky roof, rain, bad plumbing, or laundry gone wrong. When water hits the foundation, it brings a ripple of madness to your home. Water damage can seep through the carpets, walls, and floors. If left unmanaged, It can decrease the value of your real estate.

The most challenging part about restoring water damage in Rio Rancho is saving your walls. The walls are very delicate, and a slight spill of water can ruin its infrastructure and cause it to crack. When water dries up, it can cause your walls to weaken, rot, or fall apart. However, thorough removal of water from your walls often requires advanced technology and experience.

It is essential to move quickly by calling SERVPRO technicians to your residential area to assess the situation. Once these techs arrive, they can immediately begin the mitigation process to reduce the damage. They can identify the category and classification to ensure that the restoration process follows the industry guidelines. They can examine the walls for potential destruction and remove and replace the walls if it is unsalvageable. They can also check other areas of the house like the carpet pad to see if it needs to be removed or not. This step is crucial to ensure that the subflooring is well-protected.

The technicians can utilize their expertise and inspect the extent of moisture in the flooring, subflooring, and the walls. They can use the extractor, which is a state-of-the-art tool that can help clean the carpets and floors. The equipment is portable so it can cover a vast infrastructure and is powerful enough to extract a tremendous amount of water from your floor and carpet. Once the SERVPRO techs have completed their job, they can walk you through your entire house to make sure that you're satisfied with the work.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

How To Discourage Birds From Nesting on Your Albuquerque Building

9/10/2018 (Permalink)

Birds commonly migrate as seasons change, and when they do, they need a place to rest. Many birds look for welcoming surfaces on which to build nests, but the drawback is that these nests are not always wanted by the building’s human inhabitants and droppings are unsightly. A mud nest is not only an eyesore; it can actually degrade the structure of the building, initiating the need for restoration services. Bird removal is not always easy, and many methods are illegal. The best bird cleaning strategies, therefore, are preventative.

1. Mock Predators

While it may be illegal to physically remove the birds from your building in Rio Rancho as you can with other methods of pest control, it is perfectly okay to scare them off. Visual deterrents that resemble natural predators can be an effective way to discourage birds from taking up residence on your commercial property. The migratory birds spot the deterrent and tend to flee. For an even more effective strategy, try moving the deterrent to different locations so the birds don’t get used to it.

2. Physical Barriers

A net that covers the awnings where birds like to nest can prove to be a lot of trouble for them. If birds have to work too hard to get to their preferred spot, they are likely to give up and go find a place that’s easier to reach. Nets are typically inexpensive, easy to install and discreet. They are a useful bird cleaning tool.

3. Covered Landing Zone

If the net is not enough, you may have to make the area where the birds land and begin to assemble their homes inhospitable. A sloping apparatus can make it impossible for the birds to get sure footing. They simply slide off the landing, and your building remains nest-free.

You cannot control the migratory patterns of birds, and once they have nested on your building, you may not have a lot of choice as to whether they can stay. You can defend your property with preventative measures, though.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Cleaning Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

How To Know If Your Facility Has Mold

8/28/2018 (Permalink)

If your building has suffered any water damage, watch for mold signs.

No commercial building in Rio Rancho is completely immune from developing a mold problem. Mold can occur any time there is excess dampness or condensation inside a facility. If you’re unsure whether there is mold at your commercial property, an indoor environmental specialist can perform a mold test so you can try to catch it early. 

First, here are a few questions to consider: 

1. Has there been any recent water damage? Moisture is the primary source of mold, so whether it’s a leaky roof or the effects of flooding, any kind of water inside your commercial facility can lead to mold growth. 

2. Are the air ducts cleaned regularly? HVAC and other ventilation systems are commonly known to carry mold, so it’s important to find out when they were last cleaned. 

3. Is there a strong odor in the building? Sometimes a musty smell means there is mold present. If your employees report an unpleasant odor, it could be the presence of black mold, which is often smelled before it is seen.

Mold can hide in many places indoors, such as under carpet, inside walls and paneling, and in piping and insulation. It has also been found behind wallpaper, but it’s important to be cautious about investigating it without an indoor environmental specialist present; once exposed, mold spores can spread easily. It only takes two to three days for mold to grow indoors. If you do suspect a mold outbreak at your commercial facility, stay away from suspected areas until experts can come and perform the necessary tests. 

If a mold break out goes undetected for a long time, the more damage it can cause. That could disrupt your operations and impact you financially. If your building has suffered any water damage, watch for mold signs. The sooner it’s discovered, the sooner an indoor environmental specialist can come in to clean it up. 

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Are Storm Damage and Flooding the Same?

8/28/2018 (Permalink)

We have the best technicians and equipment to remove water from your business in case a flood happens.

Torrential rain, golf ball sized hail and high winds invade your business in Rio Rancho. These events cause water damage inside your property. There is flooding on the ground floor, so is this considered flood damage? Or is it storm damage because the storm caused the flooding? You are not alone if you find this confusing. Read below to understand the difference between the two.

Flood Damage

To an insurance company, there is a clear-cut difference between water damage caused by a flood, and water damage caused by a storm. If you have flood insurance for your property, the following indicate that it will likely cover the damage:

• Your business and at least one other property (or two or more acres) are normally dry but are suddenly and temporarily flooded.
• A natural source causes the flood waters, such as a hurricane storm surge or mudflow. Any other sudden accumulation of water rising up into your commercial property is considered a flood, including heavy rainfall that saturates and seeps up from the ground into homes or businesses.

Storm Damage

Storms cause a myriad of problems, not limited to water and wind damage. The following are common types of commercial problems caused by a storm:

• Heavy winds, rain or hail may crack or stress the windows, foundation or roofing material, leading to water getting in. When the water damage is caused by falling rain that does not rise up from the ground into your property, it is considered caused by the storm even if the result is flood water inside your business.
• The damage from winds, rain or other event only impact your business, not necessarily the surrounding areas.

Whether storm damage or flood damage ravages your commercial property in Albuquerque, storm and water restoration specialists are your first line of defense. Depending on the cause of damage and your specific policy, your commercial insurance may or may not provide coverage. 

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Storm and Flood Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

3 Items You Need to Throw Away After a House Fire

7/18/2018 (Permalink)

After a house fire, it can be hard to determine what items are salvageable. This is tricky because soot and smoke can be harmful if inhaled or consumed. It’s good to know which of your belongings you can thoroughly clean and which you should throw away. Here are three items that should be tossed if they are exposed to high heat during a house fire:

1. Singed Clothing Clothing that has been burned should be thrown away immediately;

It’s not worth the risk of health issues. Smoke and soot can be very dangerous because they are composed of various toxic chemicals. When inhaled or directly contacting the skin, soot can cause health issues later on. Throw away clothing that has been exposed to flames and dry-clean any clothing that isn’t burnt but contains soot.

2. Potentially Contaminated Food

It doesn’t matter if the food is nonperishable or not, if it was exposed to high heat, it needs to go straight into the trash. High temperatures can spoil, warp, or activate bacteria within the sealed food, causing it to become dangerous to eat. Toxic fumes from the flames can also contaminate food. Cans that are bulging or covered in soot should not be consumed. 

3. Cosmetics Makeup can become unsafe to wear if it is exposed to soot or hot flames.

Because the minerals directly touch the face, using contaminated cosmetics can harm your skin and lead to future health issues. Check to make sure that your makeup isn’t warped or covered in soot. Being aware of items that are no longer salvageable can save you time as well as protect you from potential harm. Fire damage can affect your possessions, and so it’s important to stay safe even after the fire has occurred. As you work to restore your home, be sure to throw away anything that is no longer reliable to have around.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Prepare for Water Damage Before It Happens in your Rio Rancho Home

7/18/2018 (Permalink)

It may feel like you only hear about bursting pipes in passing, kind of like losing 20 pounds in two months or forgetting to eat breakfast. There are just some things that feel like they could never happen to you—until they do. Water damage isn’t something you want to be unprepared for; in order to get your home restored to its previous condition, preparation is key.

What To Expect When You Aren’t Expecting

So that thing you didn’t anticipate happening to you did, and now you have to fix a broken pipe. What do you do next? The most critical action is to contact a water damage professional in Rio Rancho as soon as possible. Most cleanup takes three to five days, but if there are special circumstances, such as wood floors, it can take anywhere from seven to 10 days. Cleanup will generally involve these steps: 

• An assessment of the damage
• High-powered vacuums and pumps working to reduce as much water as possible
• Specialized equipment used for drying hard-to-reach areas
• Odor removal and sanitization of items with antimicrobial solutions
• Potential minor or major restoration 

As you can see, the process for getting your home back on track after a bout of bursting pipes isn’t the most convenient. That’s why it’s a good idea to reach out to professionals who value restoration of your belongings and keepsakes ahead of time.

Make Use of Time While You Wait

Instead of twiddling your thumbs waiting for the company to arrive, get a jump start in combating destruction with some below tips:

• Mop or blot to remove extra water
• Eliminate water from wood surfaces
• Move art to a safe, dry place

After you secure a trusted cleanup and restoration service, the possibility of bursting pipes won’t be so daunting. There is something to be said about preparing for the worst even when you typically hope for the best. 

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

How Light Rain Leads to Flood Damage in Rio Rancho

7/2/2018 (Permalink)

Storm water Damage Often Results from Runoff

Various Factors in Rio Rancho Can Lead to Flooding after a Storm—SERVPRO Has the Solutions

Contrary to popular belief, colossal rainfall does not need to occur for homes in Rio Rancho to face the prospect of flood damage. Rain in any amount can lead to flooding as soil saturation, sewer overflow, terrain abnormalities, and other factors allow a relatively small amount of water to snowball into a much bigger problem. SERVPRO prepares after every major storm to respond to widespread flooding in the area, but we also maintain readiness year-round to make sure we can help whenever and wherever disasters happen in the local area. 

Soil Saturation 
A major contributing factor to many cases of flood damage in Rio Rancho is the amount of water in the soil before rainfall. While water use restrictions have helped to reduce average soil saturation in recent years, the area can remain wet for extended periods of time for a variety of reasons. In some situations, even a relatively mild bout of rain may not be able to find any space in the soil and can directly convert to a flowing sheet of floodwater. Water percolation to eventually reach the aquifer may be too slow to avoid flooding.

Road and Drainage System Damage 
Drainage systems along roadways are essential in cities worldwide because all types of pavement can absorb little to no water before developing flood-like conditions. When roadways become damaged or undergo heavy maintenance, their drainage systems may sometimes be temporarily compromised, creating isolated problems when the weather turns out unfavorable. These cases are rare but can happen almost anywhere along a paved street. 

Open Windows and Doors 
Leaving a window open during a storm can subject the immediate room or area to enough water to soak materials and cause long-term damage without proper attention. In these situations, SERVPRO technicians make sure not to over-extend their operations and keep a low profile to prevent a relatively minor flood incident from becoming a major inconvenience. 

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Storm Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Commercial Water Damage In Rio Rancho

7/2/2018 (Permalink)

Everyone knows that the sprinkler system is there to stop fire damage, but no one understands the damage that happens when it engages.

Commercial Water Damage

Rio Rancho business owners had to deal with flooding earlier this year. The rain was needed, but it surprised many of them. Fortunately, weather-related floods are rare in this part of New Mexico. What is not so rare for area businesses is when the water comes in from damaged plumbing.

Commercial water damage surprises Rio Rancho business owners every time it happens. Everyone knows that the sprinkler system is there to stop fire damage, but no one understands the damage that happens when it engages. Fortunately, SERVPRO has the experience, training, and equipment to restore an office or a kitchen back to their original state.

Sprinklers soak everything, that is what they are supposed to do to prevent the spread of fire. Paper products, like documents, cardboard storage boxes, and books quickly turn to a pulpy mush and must be thrown out. If the final condition is not an issue and the business owner needs to keep original contracts, we can preserve the legibility of our technicians can get them spread out on a dry surface. We use air movers to blow warm, dry air over the paper gently and while we cannot return the items to their original condition or look, we can preserve the image in many cases.

The item that usually catches the most damage next is the carpet. SERVPRO technicians use extraction wands to draw out water without damaging the nape of the carpet. If there is a carpet pad, we remove and dispose of it. Pads quickly deteriorate when they become wet, and they are cheaper to replace rather than attempt to restore. Once we remove the water, crew members use the air movers again to force warm, dry air across the surface to dry it out while preventing further damage.

In a commercial kitchen, sprinklers do not usually cause much damage to the equipment. Here, our technicians concentrate on removing water from inside equipment like fryers to safely use them again. They also dry out behind and under everything to prevent mold growth and to make the room safe to walk in again.

To accomplish this, we set up fans at exits to blow the damp air out of the kitchen as we use long-handled squeegees to push water across the floor and out of the building. Once we have the majority of the water out, we set up air movers to finish drying the floors so we can return the kitchen to the owner as soon and safely as possible.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Commercial Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

A Burst Pipe Inside of Your Rio Rancho Crawl Space May Leave You in Need of Water Removal Services

6/25/2018 (Permalink)

Water damage in your crawlspace can cause structural damage, as well as help proliferate a mold infestation. Contact SERVPRO right away.

SERVPRO Technicians Quickly Dry Out Your Property to Help Prevent Any Secondary Damages

When a pipe that runs through your crawl space bursts and creates a need for professional water removal services, the situation can be challenging. Crawl Spaces are small and can be difficult to maneuver inside of, which can make it hard to remove the still water from within it. However, settling to try and take the water out yourself with an everyday wet/dry vacuum might not be very practical, and the equipment to dry the space thoroughly is very pricey. Hiring professional services can save you money on this cost and makes sure that the job is thoroughly done.   

Removing the water from your Rio Rancho crawl space may not be easy, but it is essential to get it out of your home. Leaving the water for prolonged amounts of time can cause the potential for mold growth to rise. If the floor of your crawl space is a dirt floor, the mixture can cause mud to form, making it even harder to operate inside. Excessive water can rust any metal that is inside of the space, especially around the piping. To avoid complications caused by the initial problem it is best to get the water out as soon as possible.   

SERVPRO can arrive at your home to begin the removal very soon after your initial call. Our team of IICRC-certified techs can investigate the damage and devise the best plan for the unique size and placement of your crawl space. SERVPRO uses advanced equipment like extractors and portable pumps to remove the water. If there is a low enough spot in your crawl space, we can even use a submersible pump to drain water from the area. Our goal is to get the water out as quickly as possible, and these tools allow us to do so.   

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Professionals Trained To Treat Mold Damage In Your Rio Rancho Area Home

6/25/2018 (Permalink)

Moisture Causes Mold in Rio Rancho Homes--Contact SERVPRO for Remediation and Cleanup

Find out How SERVPRO Remediates Mold Damage in Your Home

After having water problems in your Rio Rancho home, mold can become a very severe problem. Whether you believe the mold itself is particularly dangerous or not, it is always safer to have mold contamination treated by a professional mold remediation company. Homeowners that try to treat contaminated areas can lead to additional problems, more damage, and a larger area to contend with later.

All that mold needs to survive is oxygen, a food source, and moisture. Since many materials used to build your home contain organic materials and oxygen exists almost everywhere, the final ingredient in most cases is water. Ignoring mold damage that develops in your Rio Rancho home can wreak havoc on your living environment, cause safety problems, and even affect property values.

Mold tends to hide in your walls, ceiling, attic, and basement as well as other hard to reach areas that provide it with the perfect living environment to thrive. Contacting professional mold remediation and mitigation technicians, like those offered at SERVPRO, gives you an opportunity to get ahead of the problem and find a reliable solution.

SERVPRO provides you with highly-trained IICRC certified restoration specialists who specialize in mold remediation. Our local team responds to your call for assistance 24 hours a day, seven days a week starting with locating moisture problems in your home and cutting them off at the source. The use of hygrometers, infrared moisture detectors, and other advanced equipment gives us an advantage when approaching mold issues found in your home.

SERVPRO technicians understand how to locate possible mold-prone areas such as closets with high humidity, improperly vented restrooms, laundry rooms, and cooking areas. Our entire restoration team works hard to provide you with solutions specific to your circumstances and helps you regain control of your living environment as quickly and efficiently as possible.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Water Damage and Fire Damage Go Hand in Hand

6/20/2018 (Permalink)

When you’re recovering from a fire on your commercial properties in Rio Rancho, it's natural to wonder why you incurred both fire damage and water damage at the same time. While you might have a basic understanding of the role of water in fighting a destructive fire, it's helpful to comprehend what happens when a fire starts to burn. The mechanics of fire suppression rely on such an understanding, and this knowledge also gives you greater insight into the restoration and cleanup process.

Why Does a Fire Burn?

While most people learn principles that make fire work in high school science classes, this knowledge also forms the foundation for both basic and advanced firefighting techniques. Fires need four crucial components to start and keep burning:

• Fuel (sometimes called a “reducing agent”)
• Energy, in the form of heat
• An oxidizing agent (commonly oxygen)
• A chemical reaction

What accounts for a blaze’s destructive nature that leads to massive fire damage is its dependence on these four elements. So long as there are plentiful supplies of fuel, heat and oxygen, a fire's chemical reaction will continue, permitting it to burn, grow and spread. 

How Is a Fire Extinguished?

Fire suppression focuses on robbing the flames of one or more of these elements. When delivered in huge quantities through a fire hose, water both significantly reduces a fire’s heat and takes away oxygen as it transmutes from liquid to vapor form at extremely high temperatures. Unfortunately, this enormous amount of water also floods buildings and wreaks havoc on its own. 

Even with groundbreaking modern methods for quenching a blaze, the most expedient way to kill a fire is with a huge amount of water. That’s why flooding and excess water occurs with most fire damage on your commercial properties. This combination is why a restoration professional’s job includes extracting water, soot, odors and smoke from your property along with completing essential repairs.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water and Fire Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Don't Let Last Night's Storm Damage Keep You Up at Night

6/14/2018 (Permalink)

The professionals at SERVPRO can get things repaired quickly.

Is Your Rio Rancho Home's Storm Damage Keeping You Up at Night?

When you have spent the night lulled into a restful sleep by the rain on your roof and windows only to wake up to a ceiling dripping water on your bed, you know you have storm damage. The professionals at SERVPRO can get things repaired quickly

Only a few aspects of a house are designed to be only decorative. The roof may have design elements that seem to be only for looks, but the majority of every roof is for protection from all types of weather. Heat from the sun, cold from winter weather, snow, rain, and even insects, birds, and wild animals are kept out by your roof. When the roof is damaged, anything can get into your attic, and this can affect the rest of your home.

Rio Rancho receives its fair share of all types of weather, including the occasional storm which can be powerful enough to damage even the best-constructed roof around. When the roof is damaged, it will not take long for things to become increasingly worse as time passes. SERVPRO knows that there is more than just the initial damage to the roof after a storm causes damage to it that matters. Water can enter the attic and end up as far down as the basement, damaging every area of your home in a very short period.

Rainwater and snow that soon melts, wetting down your stored belongings, isn't the only problem. That same water can render your attic's insulation worthless. Many times, insulation can be re-used when you have repair work done, but this is not true if the insulation has been compressed or otherwise damaged. When water infiltrates insulation, it weighs it down and compression results. Other problems include rust developing on metal ducts, warping of the floor boards in the attic, and peeling wallpaper and disintegrating plaster, especially on exterior walls.
SERVPRO professionals will make sure that all possible efforts are made to prevent additional damage like that from happening. After making an assessment of the damage, we will cover your roof with an adequately sized tarp. After roofing repairs are finished, we can begin working on restoring the damaged areas and restoring your home. There is a multitude of issues that can arise when you have a damaged roof. We use different types of equipment to not only dry and clean the interior of your home, but to also measure our progress as we work. When we finish, you will be surprised to find that it is “Like it never even happened.”

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

The Advantages of Duct Cleaning For Your Restaurant

6/14/2018 (Permalink)

SERVPRO Provides Commercial Duct Cleaning

SERVPRO Provides Exceptional Commercial Cleaning and Sanitizing of Ductwork in Both Large and Small Enterprises

Running an efficient restaurant is something that most business owners in the culinary field strive to do. You do your best to keep the costs and outgoing expenses down so in turn your overall profit margin is more considerable. One of the ways that you can do this, as well as improve the quality of the experience that customers have in your establishment, is to ensure that all facets of your facility are running at optimal levels. 

One of the overlooked aspects in this regard is the ductwork attached to your heating and air conditioning system. Over time, these pathways become partially blocked and clogged with debris, dust, dirt and even germs or bacteria. Duct cleaning Rio Rancho is a service that our SERVPRO professionals can walk you through and perform for your business, which can lead to reducing your outgoing costs and providing a better eating experience for your loyal patrons. 

Every time that your air kicks on throughout the building, moving through these ducts with built-up debris and dust, you are circulating these particles around through the dining areas and kitchen of your restaurant. While much of this cannot be seen by even the most perceptive of observers, most business owners do not consider this possibility to be acceptable in their food preparation or serving areas. Indoor air quality-IAQ-is a significant attribute that adds to the ambiance of a restaurant. 

Moreover, cleaning the ducts of your business can allow the air conditioner and heating units not to have to work harder to get air through the system. For many business owners, this lesser user of electricity can reduce their utility costs every month. 

It is essential to note that while our SERVPRO professionals can work around your schedule, often your restaurant does not need to close or reduce operating hours to complete this service. With fitted vacuums and specialty heavier equipment that seal tightly over vents, dust, mold spores, pollen, and debris pulled from the ducts do not get spread throughout the building. The additional benefits of protecting against mold growth and circulating pleasant scents conducive to the overall eating experience cannot be lightly discounted.

If you can see the benefits of choosing duct cleaning for your restaurant, our team of professionals is ready to help you breathe a little easier.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Duct Cleaning Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Fire Damage Comes in Many Forms and From Many Causes

6/11/2018 (Permalink)

The kitchen and bathroom are the most common fires

The Many Forms and Types of Fire Damage

If your property in Albuquerque or Santa Fe suffers from fire damage, you should talk to someone on our team. We are experts at minimizing current damage and keeping damage from increasing in severity. Even after a fire has been extinguished, its effects can continue to grow. We can stop that with state-of-the-art equipment.

Damage can be found even after small fires. These can happen anywhere in the home. They remain small when someone is present and can extinguish the fire before it can spread. The kitchen and bathroom are the most common, with the laundry room and garage coming in second. Bedrooms, living and dining rooms, and hallways can also have fires take place, but these areas are the least common. Patios are also prone to having fires, especially if outdoors cooking is done, or children experiment with a range of items from fireworks to magnifying lenses

Fire damage can range from discolored concrete and natural rock outside to charred walls and scorched carpets inside. Drywall can suffer additional damage if water is heavily applied when there is a fire, although drywall should resist small, low-temperature fires. Paneling and wallpaper will burn, however, no matter what it is applied to as a covering. Our team members are creative in matching or updating, your pre-fire décor.

Kitchens can experience scorched countertops and cabinets, which need either repairing or replacing. If the cabinet doors are warped from the heat and then the cold from putting the fire out with either water or a fire extinguisher, they are typically replaced as needed. Then the remaining ones are cleaned and re-stained if needed. If floors have been soaked with water in the effort to extinguish the fire, we at SERVPRO are equipped, and experienced, in getting it dry quickly so that underlay and any support beams are not damaged

For fires in the garage and patio areas, we can quickly clean-up scorched concrete so that residues are not tracked into your home, as these can contain harmful substances that were once inert. Vinyl siding that has been damaged can also be repaired. Scorched and burned areas of grass can also be reseeded and started back on track. We can also create and provide an inventory list of damaged items, particularly, but not exclusively, for the garage area. We can list which items are damaged beyond repair, salvageable, or undetermined for insurance purposes.

We'll help you get your home's beauty back on center stage and put the fire behind you.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Rio Rancho Storm Damage Tips

6/11/2018 (Permalink)

General Tips To Prepare for Storm Damage

• Assemble an emergency kit that consists of food, water and basic disaster supplies designed to last at least 72 hours. Put the kit together well before severe weather strikes. Keep it in an easily accessible place, so you can grab it and go if you have to evacuate.
• Develop a family communication plan, since your family members will probably be at different places like work or school when a storm strikes. Therefore, you need to establish a way of getting in touch with each other before the storm strikes. Decide ahead of time how and where you will meet each other. Make sure everybody in the family knows everybody else's cell phone number.
• If you live in a storm-prone area, your community may have already established evacuation routes to leave the area safely and quickly. Learn about your community's evacuation plans and routes and make sure everybody in your family knows.

Why Choose SERVPRO of Rio Rancho / Sandoval County?

We're Faster to Any Size Disaster

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help Rio Rancho business owners and residents.

Learn More

 We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Rio Rancho / Sandoval County has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,650 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Storm Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Prevent Water Damage While Vacationing

6/11/2018 (Permalink)

When leaving Rio Rancho for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you are away? A broken pipe can do a lot of damage, especially if it is left unattended for several days. 

Prepping Your Home

Before leaving for an extended vacation, check your home for leaks. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances. Insulate any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs water pipe repair immediately. Ask a neighbor, friend or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water and drain the pipes. 

Preventing Floods

It is important to not only prep your home to prevent damage from a leak but also from a storm. Make sure your gutters are cleaned and water can flow freely through them. Check your sump pump. Clear out any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. All of these checks are especially important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address the issue. Take the time to prep your home against intruding water before you leave. That way you can enjoy your time away without worries.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Can I Save My Plants From Mildew?

6/11/2018 (Permalink)

Once you find mildew on your plants, you may despair of ever saving them; plants are often delicate creatures, and the slightest blight can completely destroy them. Yet with a little love, care, and judicious oversight, you can save your plants from the unsightly, murderous blotches of plant mildew. All you need is a little extra time, care, and a sunny spot in your Rio Rancho home.

Getting Rid of Plant Mildew the Safe Way

You can recognize plant mildew as a powdery white substance growing on the leaves and stalks of your plants; the effect mildew has of obscuring the plant’s leaves can interfere with photosynthesis, weakening your plants when they can’t absorb enough light. Some mildews are plant-specific, while others can cross species. Here are a few things to do with your mildew plants:

1. Don’t use harsh mildew cleaners. These might work for inorganic surfaces, but they’re brutal on your plants.
2. Immediately separate your plants. Keeping your plants separated can prevent the mildew from hopping from one plant to the next and can stop an infected plant from re-infecting a recently cured plant.
3. Move your infected plants to a sunny spot. Making sure they get more sunlight can help your plants survive while mildew growth is eradicated.
4. Cut away the infected portions. If you can fully cut off the leaves and stalks blighted with plant mildew without killing the plant, do so. Cut away as much as possible to eliminate any areas for regrowth.
5. Move the plant outside if the weather is not too wet and use fungicides or mildewcides that are safe for plants. Make sure you check before buying; many will list which plants they can help and which they can harm, or the types of plant-specific mildews they treat. Professionals may also be able to consult on this.
6. Water plants from the roots. This way you won’t add more moisture to feed the plant mildew on leaf surfaces.
7. Weed and clean around your plants. Dead leaves and weeds can contribute to mold. 

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

What Is Household Mold? An Overview

5/24/2018 (Permalink)

Mold can spread very quickly in your home.

What Is Household Mold? An Overview Black mold is widely acknowledged as a problem for homeowners, but what exactly is it? While many are aware it poses dangers that make mold cleanup a priority wherever it rears its head, fewer are aware of how a moisture problem can contribute to the development of mold. When you understand this organism better, you can better prevent growth in your own home. Basic Facts About Mold Molds are colony microorganisms, like many bacteria. That means that while they look like one sprawling mass, they are in fact made up of individual single-celled organisms. They spread and reproduce by spores, which means mold can travel through the air in humid environments to infest new areas of the home. Many molds are harmless and other than showing signs of decay, pose no danger to people. Black mold, which is the type often found in damp and damaged building materials.

When you take these basic facts into account, it’s easy to see why mold is treated so seriously. As a problem, it will only continue to get worse once it develops, and addressing it usually means helping to prevent further damage to a building. That’s why mold cleanup needs to be a priority.

Preventing and Remediating Mold Damage

Most mold problems in Norman, OK are caused by moisture problems in homes. You can help prevent them by inspecting your house for obvious moisture problems like dampness, water coming into the basement, and leaky pipes. Other causes of water damage like dampness coming in from outside the home through foundation cracks or when buildings are built into the hillside can be harder to detect.

If you are serious about preventing black mold, you should talk to a mold remediation expert in Albuquerque, NM about an in-home inspection. That way, you can be sure you have not developed a mold problem in your own home.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

What To Do When a Toilet Overflows

5/24/2018 (Permalink)

You can reduce water damage by acting immediately and efficiently

Most buildings have bathrooms available for both workers and customers. However, there is a chance that the toilets in these bathrooms can overflow and cause a lot of water damage. Toilet overflow can happen when the fixture is clogged or mechanically damaged, but it can be quickly stopped before things get drastic. Here are a few tips that can help you know how to stop a toilet from overflowing and what to do about the water that has already spilled. 

How To Stop the Overflow

If the tank won’t stop releasing water into the bowl, locate the toilet’s water valve and shut the water off. The valve is usually directly behind the fixture. After that, try doing the following things:

• Clean up as much water as you can with towels or a wet vacuum.

• Remove any items that were exposed to the water.

• Open the windows to help dry out the area.

You can reduce water damage by acting immediately and efficiently.

Inspect the Damage

After cleaning up as much as you can, try to figure out what happened. It might have been a clog, or maybe a pipe is damaged. If you are inexperienced with plumbing, call the professionals in Rio Rancho to help you out. If the toilet flood was especially bad, call a water damage company to help you prevent mold and further damage. 

Be Careful Around Sewage

If the toilet overflow involves sewage, use protective clothing such as gloves or watertight boots to clean up the water. Sewage is potentially harmful and should not come into direct contact with your skin. Be sure to properly disinfect the entire area once the water is removed.

With these tips in mind, you can handle this situation with control. Prevent future toilet overflow problems by cleaning your building’s bathrooms often and by doing frequent plumbing inspections. It doesn’t hurt to have a plunger nearby, too.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in water cleanup Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Water Damage Tips for Rio Rancho Property Managers

5/18/2018 (Permalink)

Water damage can be incredibly damaging to properties of all kinds and sizes.

Water Damage Tips for Property Managers

Water damage can be incredibly damaging to properties of all kinds and sizes. As a property manager, you want to try your best to ensure that any properties you are in charge of managing are kept as pristine as possible. You cannot do this when dealing with water problems and water-related damage. The fact of the matter is that Rio Rancho Property damage can be a lot more disastrous than you might think. For one, it can promote the growth of mold that you may not even be able to see. It can also damage things on the property to the roof, foundation and general building materials like beams and sheetrock on the walls.

As a property manager, it is essential that you establish a preparedness plan that will help to prevent Rio Rancho Property damage altogether. This might include regular inspections of the property you're managing as well as routine repairs to anything that might be working in a less desirable manner. Such as downspouts on gutters or roofing that tends to leak at times. One thing to keep in mind is that your tenants may not always alert you that there is a problem for a variety of reasons. One reason may be because they don't think the issue is a problem, or they may not even notice that there is a problem altogether. Because of this, it might be beneficial for you to conduct routine maintenance inspections to make sure that everything is in working order.

Because water damage can be incredibly problematic for property managers, it is especially important to prevent and fix issues as soon as you notice them. This can help to prevent problems from getting much worse, such as mold growth that has been caused by a flood or leak in some area of the property. Having a good maintenance team who can conduct routine inspections is also a vital part of any property manager's job.

If you are already experiencing Rio Rancho water damage or any of the issues that come from water damage, it is a good idea to contact SERVPRO so that they can come in and provide the clean-up that you need. From water damage restoration to mold remediation, SERVPRO is there to assist any property manager or company when it comes to their property running to its full efficiency. Water damage can be a problem, but this doesn't mean that the problem cannot be fixed.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Freshen Up Your Rio Rancho Restaurant This Spring

3/30/2018 (Permalink)

Give your customers a fresh greeting this spring with our cleaning services!

A new season has just arrived here in Rio Rancho, and it offers an opportunity to refresh your restaurant.

Winter months normally mean windows stay shut, and dirt and grime from boots and heavy shoes gets tracked onto the floor. Similar to how people look forward to spring cleaning at home, you can do the same for your restaurant. SERVPRO of Rio Rancho / Sandoval County offers plenty of services that can help your business start the season fresh!

Clean Your Air Ducts and HVAC

Your air ducts and HVAC unit work hard throughout the winter to keep your customers and employees warm. The ventilation system should be properly cleaned in the spring to make sure the air quality in your restaurant is not poor. If it has not been serviced for some time, your air could be circulating dust, pollen, odors and dirt and debris. Our technicians and equipment can clean out your system and make sure everyone breathes easier in the new season.

Kitchen Cleaning

SERVPRO of South Albuquerque offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Checking the hoods in the kitchen is usually a twice a year job, so what better time to start than for spring cleaning. Cleaning the pilot lights (if it is gas) is also a good idea. Just make sure to follow manufacturer’s instructions. Empty and sanitize the ice machine, and wipe down walls, ceilings and dry storage areas. SERVPRO of Rio Rancho / Sandoval County offers great commercial cleaning options as well, so give us a call if there are items you want professionals to fix.

Rugs and Carpets

If your restaurant uses rugs or carpet, springtime is a great time to freshen them as well. If the furniture in your restaurant does not often move, tracks from normal foot traffic can start to wear down your rugs or carpets. When they become matted, these items also hold in an abundance of dust and debris that is carried in on shoes. A proper cleaning will get rid of the smells and the dust! The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

SERVPRO of Rio Rancho / Sandoval Countyis only a phone call away if you need a professional to help freshen up your restaurant for spring. Get in contact today!

If you would like more information on hiring a restaurant cleaning team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Tips for Choosing a Flood Damage Restoration Company in Rio Rancho and Sandoval County

3/30/2018 (Permalink)

Going through a flood after a storm is stressful enough but choosing a contractor to repair the resulting damage can be even more challenging.

SERVPRO Provides Expert Flood Damage Restoration for Your Property

Going through a flood after a storm is stressful enough but choosing a contractor to repair the resulting damage can be even more challenging. Your home may be the biggest investments that you'll ever make, protecting it by selecting a knowledgeable professional for the job is essential. The right expert will make the restoration process after flood damage as smooth and easy as possible, while a less knowledgeable contractor can make the problem even worse.   

If you're dealing with flood damage in Rio Rancho and Sandoval County, no doubt you've seen the vast number of companies and services available in the area. Here are three important suggestions that will help you hire a skilled contractor to take care of your home's flood damage restoration.

1. Unless you plan to pay the entire bill to repair your home's flood damage, it's a good idea to hire a company like SERVPRO that has experience dealing with insurance policies. We know how to work with insurance companies, lessen your claims paperwork and stress, and help mitigate your costs.   

2. Hire an actual water damage restoration contractor, not a cleaning service. A cleaning service will be cheaper and may help your home look and smell better after it has been damaged, but they won't make any repairs. When you opt to work with a flood damage restoration company like SERVPRO, we'll prevent further problems with your home's structure, extract water, and harmful particulates, and ensure that your house is safe to occupy. After a heavy water-logging, this will also deter mold growth.

3. Flood damage companies who have a good reputation in the local area won't mind providing references. A trustworthy company such as ours can provide licensing and technicians that are IICRC certified, and able to successfully assess and restore your home.   

At SERVPRO of Rio Rancho / Sandoval County, we're always glad to answer questions and show just what makes our team of professionals qualified to handle flood damage, fire damage, mold remediation and other emergencies. If your home needs help, call us 24/7 at (505) 891-2345.

What to do if your Rio Rancho home has mold damage

3/30/2018 (Permalink)

Partial containment helps restoration experts limit the spread of mold damage.

For many homeowners in Rio Rancho and Sandoval County mold damage does appear, at some point, in or around their property.

A little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely to be a good problem. 

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed. 

Understanding Containment 

The first thing that will happen, after you have consulted a professional SERVPRO mold damage restoration service, is a discussion about containment. This may mean several different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may involve you temporarily moving out of the property. 

However, this is quite a rare situation. Most homeowners act early enough for it to be avoided. Partial containment helps restoration experts limit the spread of mold damage. Our professionals will seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. This is where heavy duty equipment will be set up to dry, repair, and treat the affected space. 

The Outcomes of Mold Remediation

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there may be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health. 

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of it moving into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure. 

Locally Owned Company with National Resources

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a mold damage restoration team Call SERVPRO of Rio Rancho Sandoval County Today at (505) 891-2345

How to Avoid Stove Top Fire Damage in Rio Rancho

3/30/2018 (Permalink)

Food on a stove top should always be attended. Prevention is key. But if you have fire damage, call SERVPRO to remediate!

Attended Cooking and Keeping Safety Materials Nearby Can Help Prevent Fires From Originating in a Kitchen

Cooking tops and stoves have been used by civilizations with advanced metal or stone work for thousands of years, as it is a simple enough concept: a plate or surface is heated by open flame sufficient to cook and burn any food placed upon it. However, these essential appliances also carry a fair bit of risk and are one of the most common causes of fire damage in homes worldwide. Smoke alarms in kitchens are regularly placed directly above the stove to react quickly to any fires that start on it. Stoves can cause fire damage large and small, sometimes leading to total loss of the home, so avoiding dangerous practices around them is essential for your home's safety. 
 
Always Mind Food 
 
A common source of fire damage in Rio Rancho is food left cooking unattended on stoves. Even if you are minding time and have a timer set up for its cooking, being out of the room while something is cooking is never a good idea and can lead to fires. Especially with oily or dry foods, food items left on stovetops can burst into flame very quickly, spreading to nearby wooden cabinets and walls. Safe cooking involves regular monitoring of food on the stove, and this is essential in kitchen fire prevention. 
 
Watch Where You Put Things 
 
Another common cause of fires is when a resident leaves a fabric cooking item, such as a potholder, laying on a hot stove. Any object left on a stove has a risk of starting a fire, and a hot stove top should never be used as a resting place for anything. Simply use the counter that is likely only a few feet away. 
 
Keep Safety Materials Nearby 
 
If worst comes to worst and a fire starts on a stove, make sure you have a smoke detector nearby and a fire extinguisher in the room. Damaging the stove with extinguisher materials should be the least of your concerns, so don't hold back. Above all, mitigating further damage from the fire is essential, and crucial to this is stopping any small fires in their tracks. 
 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

SERVPRO of Rio Rancho / Sandoval County is equipped to respond to and deal with any house fire quickly so as to mitigate restoration costs for you. The moment the fire has died, and your home is secure, call us at (505) 891-2345 24/7 for emergency mitigation and restoration services.

Your Rio Rancho Warehouse Commercial Water Damage

3/23/2018 (Permalink)

Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations.

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO South Albuquerque works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We encourage business owners to consult with us before any warehouse water disaster by developing an Emergency READY Profile, distilling all critical information about your operation into a plan shared with and easily accessible to our local water damage restoration experts. 

Preventing commercial water damage in Rio Rancho may not be possible if heavy storms or flooding affect your warehouse but a systematic review of your preparedness can limit the effects of leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gleaned to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.  The SERVPRO mobile app is your cutting-edge technology tool when crafting your Emergency Ready Profile. Download and allow the app to walk you step by step through our queries, focusing in on the information needed for the short yet personalized Profile Document that emerges to guide our joint efforts. You will be pleased with how quickly you can complete the online questionnaire, clicking through without delay, communicating the essentials to our local office so that any recovery effort can begin immediately. Once your ERP is in our system, contacting us for commercial water damage is as simple as alerting us with a few clicks. Our app even guides your personal mitigation efforts as you wait for our technicians to arrive.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a mold damage restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Common FAQs about Restoring Storm Damage in Rio Rancho and Santa Fe Homes

3/23/2018 (Permalink)

Flood damage can be particularly devastating. Call SERVPRO after you have made it to safety.

Knowing the Steps that will be Followed During the Remediation Process Can Help You with Expectations

If you are dealing with the horrible aftermath of flooding, caused by heavy weather or storms, the last thing that you will want is to have to worry about repairs. You need a restoration company that is tactful, sensitive, and willing to get the job done quickly, while also keeping you in the loop when needed. 

This is what the experts at SERVPRO can offer you. We have many years of experience dealing with storm damage in Rio Rancho and Santa Fe homes and we can get repairs started fast. You can be as involved as you like. Our technicians will keep you informed, but if you are busy handling insurance claims and filing papers, they can also work reliably and independently. 

To give you an idea of what to expect from the SERVPRO restoration team, here are some common questions from homeowners. 

How Is the Water Removed From My House? 

We have access to industrial sized pumping devices. They can be used to extract large amounts of water from flooded areas so that it can be disposed of safely. As repairs can only begin once the affected area is free of standing water, this process is essential. Our pumps come in all shapes and sizes, which means that even awkward areas like crawlspaces can be emptied and prepped for restoration. 

Why Do You Need to Lift My Carpet? 

This is called ‘floating’ the carpet. The SERVPRO technicians gently lift the material up by a small amount, so that they can slot a blower underneath. It circulates clean, dry air and helps the carpet to dry faster. Crucially, it also dries out any subflooring that is underneath the main carpet. If this isn’t done and the subflooring remains damp, the moisture will only reappear and cause further damage. 

What Type of Dehumidifier Will You Use? 

There are actually four different types of dehumidifier and they are all suited to particular types of jobs. For instance, desiccant varieties are highly effective in cold climates, but they don’t work as well around high temperatures. For this reason, they are better used in mostly uninhabited areas like crawlspaces and basements. The type of machine that we use will depend entirely on what materials are being dried and their current condition. The final decision can be made after a thorough inspection. 

Do You Monitor the Drying Process? 

Yes, the dehumidifiers and other drying machines will be checked on a regular basis, if it does turn out that they need to be left operational for some time. Often, the technicians have to wait for the affected space to be entirely dry before they can start cleaning and repairs. It may be that they leave you for several evenings, with instructions about how to work around the blowers and dryers while they are not onsite. 

These are just some of the basics of storm and water damage restoration. There is lots more to learn if you want additional information. SERVPRO of Rio Rancho Sandoval County is based in your local area. We respond to requests for emergency restoration as soon as we receive them. Call us 24/7 at (505) 891-2345

Water Damaged Carpet – Can it be Saved?

3/23/2018 (Permalink)

Carpet Delamination four by our SERVPRO Technicians

The answer is yes!

Most water damaged carpet can be saved, if it is dried quickly. When SERVPRO of Rio Rancho / Sandoval County arrives at a water damage loss, our Technicians will quickly begin to extract the water out of the carpet. Once they have extracted as much water as they can they inspect it for damage.

A common problem with water damaged carpet is, if not dried quickly, there will be delamination and mildew damage. Our Technicians will the inspect the carpet backing to see if the carpet backing latex adhesive looks sound, or if there is any mold or delamination.

Another reason that water damaged carpet can’t be saved is damaged caused by sewage contamination. If any of these issues are present, it’s best to discard the carpet.

Having a company that can coordinate the whole process from start to finish makes your life easier and gets you back in your home or business faster. “Like it never even happened.”

At SERVPRO of Rio Rancho / Sandoval County, we're always glad to answer questions and show just what makes our team of professionals qualified to handle flood damage, fire damage, mold remediation and other emergencies. If your home needs help, call us 24/7 at (505) 891-2345.

Significant Wildfires Can Result in Extreme Restoration Measures in Rio Rancho

3/22/2018 (Permalink)

Dry conditions and high winds can provide the perfect setup for grass or wildfires

Dry conditions and high winds can provide the perfect setup for grass or wildfires in parts of New Mexico. If your home is in the path of an out of control fire moving across the area damage can occur in a matter of minutes. Depending on the size of the fire and the opinion of local firefighting officials you may be evacuated before the fire reaches you home. Once the all clear is called after a fire races through our community SERVPRO of Rio Rancho Sandoval County will be ready to assist local homeowners like you in sorting out your particular situation, offering inspection and restoration services to get you back safely in your home.

Even if your other neighbors have fire damage in Rio Rancho and Sandoval County, we can respond to your disaster quickly. We are associated with a nationwide network of fire and water damage restoration specialists, so our local team will not be overwhelmed with other customers. We will be able to schedule a speedy inspection of any fire damage your home has suffered and set a restoration plan in motion quickly. If needed, crews from other areas will join our technicians, all trained to deliver the highest quality damage control, repair and whatever remodeling is required to get you and your neighbor’s home back to the conditions you had enjoyed before the grass fires raged.    Depending upon our inspection of your premises we may be able to complete our restoration with you and your family remaining in the home. If you stay, we will be sure to take care to contain any toxic contamination and to provide preliminary cleaning services so you can live in relative comfort while we finish the job. This approach saves money for you by avoiding costly relocation and may be preferred by your insurer. If the damage is so severe that your health or safety will be affected, you may be moved to temporary housing until your home can be made habitable once again. SERVPRO has extensive experience in working with insurers and the emergency services provided in both situations, and you can rely upon our professional opinion as to which approach is appropriate for your family.    SERVPRO of Rio Rancho Sandoval County is committed to providing professional fire damage services to our local community, including reaching out to our partner franchises if the scope of a neighborhood disaster requires. Do not hesitate to call us at (505) 891-2345 to ensure your fire damage restoration happens quickly and competently no matter how large the disaster.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Have Questions? Call Us Today (505) 891-2345

Understanding the Importance of Mold Remediation in Rio Rancho and Santa Fe

3/22/2018 (Permalink)

Mold is one of the most difficult problems that homeowners have to face

Mold is one of the most difficult problems that homeowners have to face. It can do a large amount of damage without being seen directly. Mold grows in moist and damp environments. It can appear in attics, basements, bathrooms and even inside of walls, carpets, and appliances. The mold weakens whatever it is growing on. It can destroy drywall, wooden beams and other structural components in your house. An added danger is that mold releases spores into the air.

What Mold Remediation Means Remediation is the name of the process used to rid your home of dangerous mold. It is important to realize that mold is a pervasive problem that usually extends far beyond just the patches that you can see. Remediation is more than just spraying surfaces with bleach. It is an entire series of steps designed to isolate the source of the problem, address any Rio Rancho and Santa Fe mold damage and remove the mold safely from your home. Special processes need to be used when performing remediation to ensure that all of the mold is removed without contaminating other parts of the house. Your home will be completely free from the mold after a successful remediation.

Professional Mold Remediation Services Mold remediation must be performed by professional services like SERVPRO of Rio Rancho Sandoval County, who have the training, equipment and experience to deal with any situation effectively. Remediation services have testing devices to locate mold in your home. They will seek out potential sources of moisture to remove the cause of the mold growth. The professionals will do everything possible to get rid of the mold. This includes cutting out sections of your walls or removing saturated carpets. They can often repair the Rio Rancho and Santa Fe mold damage so that your home looks like new. If you suspect there is mold in your home, then call professional remediation services to remove it.

Preventing Mold Growth You can do a few things to reduce the chance of Rio Rancho and Santa Fe mold damage  and growth in your home. The first step is to inspect regularly your home for leaks or areas of excessive moisture. Repair leaks right away. You should also ensure that there is good ventilation throughout the house to prevent spores and moisture from collecting in rooms. A final step is to use a dehumidifier if nothing else seems to work. Have the number of a good mold remediation company on hand and call whenever you detect problems.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home faster. “Like it never even happened.”

Have Questions? Call Us Today (505) 891-2345

Water Damaged Carpet – Can it be Saved?

3/2/2018 (Permalink)

This water damaged entry was caused by pipe burst

The answer is yes, most water damaged carpet can be saved, if it is dried quickly. When SERVPRO of Rio Rancho Sandoval County arrives at a water damage loss, our Technicians will quickly begin to extract the water out of the carpet. Once they have extracted as much water as they can they inspect it for damage.

A common problem with water damaged carpet is, if not dried quickly there will be delamination and mildew damage. Our Technicians will the inspect the carpet backing to see if the carpet backing latex adhesive looks sound, or if there is any mold or delamination.

Another reason that water damaged carpet can’t be saved is damaged caused by sewage contamination. If any of these issues are present, it’s best to discard the carpet.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home or business faster. “Like it never even happened.”

At SERVPRO of Rio Rancho / Sandoval County, we're always glad to answer questions and show just what makes our team of professionals qualified to handle flood damage, fire damage, mold remediation and other emergencies. If your home needs help, call us 24/7 at (505) 891-2345.

SERVPRO of Rio Rancho Sandoval County Specialize in Smoke and Soot Cleanup

3/2/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. SERVPRO of Rio Rancho Sandoval County smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rio Rancho Sandoval County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home faster. “Like it never even happened.”

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today (505) 891-2345

Safe Flood Clean Up for Rio Rancho Businesses

2/27/2018 (Permalink)

SERVPRO can help with any size water damage claim.

When a building is impacted by a flood, proper cleanup is critical. When it is a commercial building, clean up can be both a bigger task and a bigger safety concern. Water that is considered to be contaminated can pose dangers to employees, customers or residents of the building. That’s why it is important for every commercial property owner in Rio Rancho to know more about water extraction and content cleaning.

What Is Contaminated Water?

Commonly referred to as “black water,” toxic flood water requires more than just extraction. It contaminates everything it touches, including the air, with things such as hepatitis and E. coli bacteria. Because mold and bacteria begin growing in as little as 24 hours, the situation can worsen very quickly, so it’s important to act immediately.

What Standards Do Water Cleanup Specialists Follow?

Because of the hazards of cleaning up flooded areas, water restoration experts follow specific standards to ensure full decontamination:

Removing porous materials, such as wood, drywall or carpeting
Eliminating microbes on non-porous surfaces, such as concrete or glass, and salvaging the materials
Cleaning and treating air 
Preventing mold grow
Monitoring for contaminants 

Why Use a Water Damage Repair Expert?

The chemicals, tools and equipment necessary for proper decontamination are tools of the trade for restoration technicians. When combined with their training and expertise, it makes them a valuable resource for anyone facing water damage. Technicians are also typically available around the clock because they know emergencies caused by floods aren’t limited to normal working hours.

Commercial property owners in Rio Rancho want to keep their buildings safe, and if they know more about content cleaning and black water decontamination, they can better prepare to react when flooding occurs. Arming oneself with knowledge and relying on experts to help clean up flood waters is a smart move that can save money in the long run.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

The Importance of Mold Remediation for your Home in Rio Rancho or Sandoval County

8/28/2017 (Permalink)

SERVPRO professionals are experts in Applied Microbial Remediation

Once you become aware that mold is growing in your Rio Rancho or Sandoval County home, removing the fungus should be your biggest priority. Mold remediation specialists state that mold could compromise the structural integrity of your property. Mold removal is not a DIY project. Rule of thumb is if there is about 10 square feet or more of mold growth, don't attempt mold remediation on your own. Play it safe and hire a professional mold remediation company like SERVPRO.

Mold is a fungus that grows throughout nature. In the event that your house becomes moist and wet, conducive conditions are now in place for mold proliferation. The airborne spores that are naturally in your home will develop into strings of colonies that bloom into large areas of mold patches. Mold can show up in the form of black spots, blue, green, white or even red staining on porous surfaces. Discoloration on your walls and ceilings also present other problems.

Mold can leave an unpleasant odor as it permeates through walls, flooring and HVAC ductwork throughout your home. This musty odor is endemic to outbursts of mold growth. Masking the odor does not solve the underlying problem. Identifying and eliminating odors are for the technically trained experts.

The Importance of Hiring a Professional mold remediation company like SERVPRO

Although some homeowners are inclined to attempt the mold removal process on their own, this strategy is not advisable. Once you go beyond fungi on the bathroom tiles or a small patch under the kitchen sink, it is time to consider seriously professional assistance. Professional mold remediation experts will use specialized equipment that demands expert handling for mold containment, air filtration, and cleaning. They will also identify and eliminate most present mold to ensure that your home is restored to its original safe, sanitary condition.

As an IICRC-certified company, the SERVPRO professionals are experts in Applied Microbial Remediation. Additionally, we are highly skilled in working directly with industrial hygienists, insurance adjusters, and residential property owners in Rio Rancho to offer full-service mold remediation assistance.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in the mold remediation process Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Storm Damage in Rio Rancho and Sandoval County

8/28/2017 (Permalink)

Thunderstorms, torrential downpours, flash floods and tornadoes wreak havoc across the Rio Rancho area

Thunderstorms, torrential downpours, flash floods and tornadoes wreak havoc across the Rio Rancho area.

While you can’t prevent all storm damage in Rio Rancho and Sandoval County, you can proactively protect your property in the event of a significant storm. If not properly and promptly repaired, wind and water damage can cause further structural damage, and mold infestations. If your home is affected by floods or is damaged by the wind, trust your local SERVPRO to clean up the damage, and restore it to its original state.

Here are 4 things you can do well in advance of a storm to protect your property and keepsakes against water and flood damage.

1. Visually Inspect Your Roof.  Every 3-4 months, walk around your home and look for any damaged roof tiles or the flashing around chimneys, vents, and at roof joints. If you notice any curling edges or cracks, or if you notice any leaks in the home, call a licensed roofing company immediately. Don’t wait until storm season; do it as soon as possible to prevent water damage to your home.
2. Clean Your Gutters. Gutters that are filled with leaves, pine needles, or other debris can cause storm water to flow into your home, and around your foundation. This can lead to significant flood damage in your home. Even if you have shields on your gutters, it is wise to check them prior to storm season to make sure they are performing optimally and draining the water away from your house. It may be wise to consider downspout extenders to help move rainwater effectively from around your home.
3. Ensure Landscaping Encourages Proper Drainage. To keep your home dry, it is imperative that water drains away from the foundation. Often, water will seep through the foundation, causing damp and musty basements, which can be a harbinger for mold growth requiring mold remediation in your home. With heavy rain, water can fill window wells quickly, leading to a flooded basement. Check window well covers often to make sure they are free from cracks and splits. For foliage around the home, consider raised beds or containers so the excess water is directed to lower areas of your property.
4. Prepare for The Worst. In the event that National Weather Service or local weather professionals issue a warning for severe weather, prepare immediately. Your preparation should include a quick visual inspection of the exterior of your home, including roof, windows, window wells, and other features. If you have a sump pump, set it up, and have it at the ready in the event flooding occurs. Indoors, make sure that you have food and water for 3 days in the event disaster strikes.

Water damage in your home whether due to a storm, a leaky roof, a broken water heater, or a sewage backup, can cause significant structural damage, and damage to precious personal items. Your local SERVPRO has the expertise and the tools necessary for storm damage restoration.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in the mold remediation process Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Common Types of Leaks in Rio Rancho Water Damaged Homes

7/19/2017 (Permalink)

SERVPRO can help with any size water damage claim.

SERVPRO Technicians Deal with All Types of Water Leaks in Rio Rancho

Leaks are one of the most expensive types of damage that can happen to a home, but also one of the least detected. It often takes months or even years for leaks to cause visual damage, but by that point, it's too late to take preventative measures. Leaks can weaken structures, waste water, dissolve building materials, create dangerous compounds and foster mold growth. These are some of the most common leaks we encounter on typical residential calls and how they start. 

Pipe Leaks 

Pipe leaks, in cabinets, behind walls, or anywhere else, are one of the most common sources of water damage in Rio Rancho. Pipes are often deliberately placed out of view of occupants, so when one develops a leak, it can be a very long time before anyone notices. These leaks often occur close to normally dry wood and fabric and once these are consistently soaked by leaking water, they can lose structural integrity or even develop patches of mold growth. In extreme cases, residents sometimes only learn of these leaks when part of their ceiling crashes down into the living room. 

Sink, Shower, and Tub Leaks 

These leaks are often much more violent and much more noticeable than a pipe leak because they are usually caused by a resident in some way. As such, they have less potential for long-term water damage, but can be a big problem and cause a bigger mess.

Water Tanks and Heaters 

When water heaters or tanks leak, the damage is fortunately usually contained mostly to the container itself rather than immediate surroundings. However, large volumes of water are contained in them regardless and if the entire contents leak out in an area they may cause severe damage to surrounding objects and materials.

Basement, Crawl Space, and Attic Concerns

Particular sections of your home, such as basements, crawl spaces and attics are more prone to water damage. Crawl spaces are what builders add under homes to let them put in electrical wires and pipe. A damp, dark crawl space lets mold flourish, causing damage to the structure. Moisture that drips through the concrete foundation of your home will cause leaks in the basement. Leakage of air into the section between the home and the attic can make moisture on the under part of your roof, leading to rotting and mold. Periodically check your home for any of these problems.

Household Appliances that are Malfunctioning

As they get older, the pipes of household appliances can crack and rust, and their hoses weaken. Washing machines, refrigerators and dishwashers are all susceptible to this deterioration, so keep an eye on your machines when they are older. The main two appliances which cause water damage the most often in homes are hot water tanks and washing machines.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Securing Your Rio Rancho Property After a Fire

7/18/2017 (Permalink)

Fire damage can be devastating. Call SERVPRO to remediate!

There are Many Reasons to Call a Professional Company After Suffering Fire Damage to your Home

When you experience a fire on your property, you may have to leave quickly, leaving your property open and vulnerable. It is important to make sure that your home or business is secured because it protects you, your neighbors and aids in your insurance claims. When you call SERVPRO, they inspect your property and when needed, make it secure.

There are several key areas that must be secured from a fire damage event in Rio Rancho. These include the perimeter, doors, windows and other damaged areas, like the roof. Doors and windows should be boarded up; roofs may need to be covered with a tarp to keep out inclement weather, insects, and animals. Walls and floors are inspected for their stability. They too may need to be covered with a temporary shoring. The perimeter requires temporary fencing around your property.

There are a couple of reasons why securing your property after a fire is necessary. One reason is to keep others protected. Children and pets become curious and wander onto the unsecured property and become injured. If your property is left unsecured and someone gets hurt, you are held financially liable.

The second reason to protect your property after a disaster is to keep thieves from stealing what remaining valuables you have and possibly causing additional damage. Also, securing your property helps to prevent inclement weather from causing more damage and to keep animals or insects from chewing on electrical wires and other belongings.

SERVPRO uses a variety of materials and methods to prop up weakened walls and floors. This allows their professional technicians to work safely on damaged areas. In some cases, family members and employees can continue to live or work in the property during their restoration process. As a leader in the restoration industry, SERVPRO offers a broad range of services, including fire damage restoration, temporary fencing, board-up services, and more.

As experts in disaster remediation, SERVPRO of Rio Rancho / Sandoval County is armed with the training and expertise to handle your restoration and cleaning needs. We are locally owned and operated, plus we are available 24 hours a day, 7 days a week.

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

A Company You Can Trust for Help with Fire Damage Restoration in Your Rio Rancho Business

7/3/2017 (Permalink)

Our technicians have the experience and staffing to handle any scale disaster.

Certified Commercial Restoration Technicians with Effective Tools Can Quickly Restore Your Damaged Property

When dealing with fire damage that affects your business, you want access to a restoration company that makes restoring your property a priority. A company that can provide you with fast, efficient services and get your doors open again as soon as possible.   

The company you hire needs to be someone you can trust, a company on your side that understands how important it is to deal with the aftermath of commercial fire damage on your Rio Rancho property with a little finesse. While also giving you access to technicians who are not only IICRC certified, but also take great pride in using their experience to combat each situation that they face. We truly enjoy producing quality results for you, the customer.   

SERVPRO has had the pleasure of helping many, property and business owners overcome adversity regarding restorations after disaster strikes. Our technicians put their skills to work saving time and reducing costs while limiting any disruptions to the services you provide. Often allowing us to help you keep your doors open, while repairs are underway. We work on a schedule that produces the best results for you, day or night; we are there for you.   

SERVPRO technicians use their extensive training to take control of your complete restoration, making us a one-stop solution for all of your fire damage restoration needs. We respond quickly and use cutting-edge techniques, to deal with any fire, smoke, or water damage issues found during our initial inspection and even put cleaning and odor control methods into motion to ensure that we meet or often exceed any expectations you might have.   

SERVPRO would like to be a partner that helps get you back on your feet. We can assist with restoring any service areas caught up in the fire including kitchens, bathrooms, guest rooms and staff areas. While using special cleaning methods on woodwork, walls, ceilings, carpeting, and furniture caught within the affected area to remove acidic smoke residues that develop during a fire. Paying particular attention to each surface material to produce the best results. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

What Can Happen During Storm Damage In Rio Rancho

6/30/2017 (Permalink)

Storm damage team is ready for any size disaster.

Storm Damage Gets Help from SERVPRO

Storms are violent, unpredictable phenomena. When a storm begins, even the most experienced of meteorologists with the best computers can't say for sure what will happen. As such, you should be prepared for the worst of a storm whenever one begins to form. Although some types of storm damage are more prevalent in specific regions of the country, the unlikeliest disasters are often the most damaging as people are not prepared for them. These types of damage can happen during a variety of storms, and you should be extremely cautious around them.

Lightning 

Lightning strikes just about everywhere on Earth, and can cause significant bodily or structural harm where it hits. Victims of lightning storm damage in Rio Rancho are often seriously injured or even killed if directly hit, and their homes may easily catch fire if struck. Installing a quality lightning rod or two on your home is sure to provide protection against some strikes, but you should remain aware that lightning remains a leading cause of house fires in the United States.

Flooding

Floods often accompany storms with heavy rains, as they cause rivers and water fixtures to overflow and lead a torrent of water into a home. Flooding may also occur if your home has an open window or broken window well or leak near a basement, where water will collect and pool up into a minor or major flood. Flood waters are contaminated and dangerous to residents, so you should always let an experienced company like SERVPRO deal with them.   

Wind and Kinetic Damage 

Heavy winds during storms, especially hurricanes and tornadoes, often can severely damage a structure directly. Roofing and siding can be torn off, and objects may be blown into the side of the home. Should a tree or telephone pole fall on the house, it may cause extensive damage and require tarps. If an electrical pole or wire falls on a house, this may also cause fires. We can provide a tarp service to mitigate the intrusion of rainwater and to keep out vandals and vermin.

Water Damage 

Small amounts of water damage are often caused by storms, and by unfortunate mistakes on the part of homeowners. Securing doors and closing windows are essential for keeping water out and your interior dry. Water damage can also lead to mold growth, which is costly to remove and may cause health effects.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in storm restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Mold Remediation for a Home in Rio Rancho

6/27/2017 (Permalink)

Limit the Damage and Eliminate the Dangers of Mold--call SERVPRO

Mold Remediation by SERVPRO

While residential property owners in Rio Rancho should be aware of conditions that could impact their home, learning about a mold infestation is particularly important. By getting a clear understanding of what mold is and how to prevent it, you can preclude your property from being subjected to structural damage and health hazards with mold remediation from SERVPRO. Learn more about mold and how to keep your property safe by reviewing this short outline:

Mold: A Brief Overview

Mold is a fungus. Positive factors for mold growth are moist, wet environments, a food source of cellulose or other organics and poor ventilation. Homeowners who suffer water damage often find that mold starts to proliferate in their residential property. If mold growth is not identified and treated, it can cause health effects. Additionally, mold can adversely impact your indoor air quality giving off a musty odor and cause discoloration of walls, ceilings and furniture.

Why You Should Hire A Professional Mold Remediation Specialist

Often, homeowners are interested in completing the mold removal process on their own. However, completing a do-it-yourself project in this instance is not very advisable.  A small patch or a bit of mold on tile grout can be cleaned and controlled by a homeowner. Most homeowners do not possess the specialized equipment and safety gear and clothing required to execute the mold remediation process. Additionally, hiring a team of professional remediation specialists from SERVPRO can shorten significantly the unhealthy home air quality. Finally, most homeowners do not possess the knowledge and experience necessary to complete the mold removal process safely. When done incorrectly, DIY projects can cause you to spread the mold infestation in previously uncontaminated living areas thereby increasing susceptibility to health risks, structural damage, and costs.

Benefits Of Securing a Professional Mold Remediation Service

• Assessing the dangers of the existing mold

• Locating the source of the problem

•Containing affected regions of the home to prevent mold spore proliferation, including HVAC ductwork

• Eliminating the mold colonies, reducing mold spores to normal levels

•Cleaning, drying and disinfecting all surfaces affected by mold. Deodorizing the musty odor with ULV foggers

As an IICRC-certified company, the SERVPRO professionals are experts in Applied Microbial Remediation. Additionally, we are highly skilled in working directly with industrial hygienists, insurance adjusters, and residential property owners in Rio Rancho to offer full-service mold remediation assistance.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in the mold remediation process Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Water Removal When Rio Rancho Garbage Disposal Pipe Breaks

6/26/2017 (Permalink)

Leaks Lead to Water Damage in Your Rio Rancho Property

SERVPRO Cleans up the Kitchen After Water Damage

Water puddling on the floor near your kitchen sink demands quick action. An online check for “water removal near me” reveals that SERVPRO can be at your home fast, finding the source and offering a plan to get rid of the water and restore your kitchen fixtures to their pre-leak condition.

The tangle of pipes under your kitchen sink seemed to be doing their jobs until you stepped into that puddle. Reaching out to our team allows professional water damage experts to isolate the problem. Our staff checks for leaks and evaluates the pipes for cracks and unstable connections. Any evidence of blow-back of food debris from the garbage disposal into the cabinet is cause for treating the water removal in your Rio Rancho home as gray or black water contamination. The presence of rotting food increases the chance of mold or other microbial growth. Tainted water may be trapped under the cabinet, soaking the subflooring. Deterioration of the floor and any ceilings or walls below the kitchen is possible. Our staff investigates for evident and hidden damage, offering you proven restoration options to return the structure to preloss condition.   

Water removal proceeds swiftly with SERVPRO’s state of the art equipment. Powerful extractors vacuum water from the kitchen floor and the inside of the cabinet. The trim below the base of the enclosure is removable in most cases, and checking there for water accumulation allows for thorough moisture abatement and an inspection for mold or rotting wood. We follow EPA protocol to contain and remove mold colonies safely. Once standing water and any hazardous waste is gone our technicians arrange air movers to continue the drying process. Measurements of humidity levels guide our staff, indicating when the under-sink area and flooring are ready for additional restorative treatments.   

Final steps for our crew include cleaning and disinfecting the space under the sink after the plumbing repairs and the water removal. Our staff fixes areas weakened by the water damage with new materials. Flooring damaged is reset or sanded and refinished, depending on type. Wet walls or ceilings under the sink are cleaned, dried, disinfected, and touched up to match surrounding unaffected areas. We strive to leave your home looking as though it has experienced no water damage. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Fire Damage Restoration Services That Help Make Your Rio Rancho House A Home

6/20/2017 (Permalink)

Did you know that smoke and soot causes far more damage than the actual fire?

SERVPRO Restores Furnishings and Structural Elements After a Fire

Did you know that smoke and soot causes far more damage than the actual fire? By penetrating additional rooms smoke and soot residues cause significant damage to paint, carpeting, upholstery, fabrics, clothing, and many other contents found in your home.    

It takes a professional touch to get fire damage under control in your Rio Rancho home. Putting out the flames is only the beginning, a thorough cleaning, deodorization, and redecoration can turn your house back into a home. However, there are more than a few simple steps before this goal becomes attainable.    

A team of qualified fire damage restoration technicians from SERVPRO can help protect you and your family from general hazards that exist after a blaze occurs on your property. Using different types of advanced cleaning techniques, our technicians provide solutions to a variety of problems that happen during a fire.     

It is important to keep in mind that not all furniture restorations are possible, the extent of damage may be permanent. Furniture directly affected by flames or heat can melt and turn items into a hot mess on your floor. However, often enough, the burns are not that severe, which gives technicians a chance to sand and refinish your furniture, allowing you to keep many items you may have otherwise discarded as trash.    

We start with properly ventilating the area, or moving items to a clean, safe area beyond the range of exposure. We use multiple cleaning, and deodorization techniques to stop damage causing residues in their tracks. Everything from chemical treatments, solvents, wet, and dry procedures help produce different results on a variety of items. SERVPRO technicians treat each item individually, to produce the best results possible.     

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment. We slowly but surely produce quality results that often exceed any expectations you might have had.   

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Commercial Water Damage in Rio Rancho Due to Sewage Leaks

6/19/2017 (Permalink)

SERVPRO of Rio Rancho / Sandoval County is ready to respond immediately and work quickly to clean or restore your business.

Water Damage Remediation Can Prevent Employee Health Issues

One of the more dangerous types of water damage which can occur in your commercial property is the leakage of sewage. Sewage contains bacteria, fungi, and viruses, many which can cause a lot of health concerns, including mold. Many people sadly do not realize the hazards that sewage can bring into your building, especially for those who are very old or young, and for anyone who already has an immune system which has been compromised or who have respiratory problems.

As a business owner, there are some fundamental principles you should know about sewer backups and water damage:

Sewage hosts several different pathogenic and disease-causing bacteria, fungi, parasites, and viruses. Anyone who is working on losses of sewage must have vaccinations which are up to date, including their Hepatitis B.

Exposure to sewage is dangerous, especially for anyone under the age of two or over the age of sixty, for people with weakened immune systems, anyone who is recovering from surgery, for women who are pregnant, anyone who has AIDS, or anyone on chemotherapy or prescription drugs.

It is unsafe to stay in a Rio Rancho building which has been flooded by sewage unless the area that is contaminated can be totally sealed off and put under a controlled air flow, so there is not a danger of cross contamination to sectors that are not affected.

Materials that are highly absorbent and saturated with sewage material such as carpeting, carpet padding, upholstery, insulation, and drywall that cannot be laundered for at least ten minutes in hot water will need to be trashed.  It is too big of a health risk to only clean and dry these materials.

Only professionals who are highly trained should be performing your sewage and water damage remediation work. Afterward, a third party environmental professional can do post-remediation verification to make sure your building is safe to re-occupy.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Rio Rancho / Sandoval County has the training, equipment, and experience to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Storm Damage in Rio Rancho Happens Year-Round

6/16/2017 (Permalink)

Storms can cause major damage in Rio Rancho

Make Storm Damage Cleanup Easy With SERVPRO

Storms can happen in any season, and can bring with them not only heavy rainfall but also hail and high winds. These elements of nature can be very damaging to a home's exterior. The damage can be so extensive that the interior of the home becomes damaged, as well. 
 
Winds and Rains Brought by the Storms Can Create Damaging Effects
 
High winds, particularly those with even faster and stronger gusts, can rip off siding from your home's exterior walls and tear off shingles from the roof. This stripping away of your home's protective layers can create openings for rainwater to enter. Debris from the storm can also be carried into these openings. In Albuquerque and Santa Fe, storm damage often involves trees downed from the high winds. This added weight, which is often sudden, is typically too heavy for a home's roof to bear, and causes it to collapse inwards. 

Breaking glass found in windows and sliding glass doors is often not able to withstand flying debris when a home is situated on a wooded lot or area. What was once a cozy spot for you and your home is now a pile of downed tree limbs and wreckage. Because of the high possibility of power lines being nearby, cleaning up storm damage is not recommended except by trained and experienced professionals. At SERVPRO, we have the training and the experience to quickly and professionally bring your home and property back into a safe state of being. 
 
Skilled Removal of Debris and Clean Up of Damaged Areas of Your Home 

We have the equipment to cover all aspects of storm damage, from the removal of brush, tree limbs, and ripped away shingles and siding, to mold prevention through water removal and desiccation of your carpets and upholstered furniture, to repairing damaged structures and aspects of your home. We put our training, education, and experience to work for you as a team, using the latest in technology and techniques, ensuring that your home will return to its previous welcoming state quickly. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Storms Happen Any Time of the Day, and We are Available 24/7 to Serve You 

Do You Have Flood or Storm Damage?

Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Mold Damage Can Affect Your Rio Rancho Home in Hidden Areas

6/15/2017 (Permalink)

Remediation is an excellent way to protect your home from increased mold damage.

Mold May be Hiding in Your Rio Rancho House 

There are several different areas in your home that are inaccessible to you and others without dismantling part of your home's structure. Being inaccessible to you, a lack of strong air currents and no sunlight work together to make these great places for mold to grow. These concealed places can become infested very quickly once mold has started to grow within them.

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of South Albuquerque has the training and expertise to remediate the mold in your home or business

When your home in Rio Rancho has mold damage in one of these hidden places, you might still get a whiff of mold's distinctive smell occasionally. Some molds never produce a scent at all, so a lack of one does not necessarily mean your home does not have a mold problem. As much as you search your home for signs of mold, if it has grown inside one of these areas, you may never find it.

SERVPRO technicians can help locate mold in hidden and inaccessible areas in your home. Trained according to IICRC standards, we are also experienced with the equipment needed to track down higher-than-normal levels of moisture in your home. Common areas where mold can hide are under vanities, toilets, tubs, shower stalls, inside walls, behind or below plumbing lines, and in the floor near exterior doors and windows.

Using hygrometers to detect increased levels of moisture and humidity in the air, we can locate areas that are more prone to allow mold to grow. Moisture meters can show us exactly which hard surfaces in those areas contain elevated amounts of moisture. Borescopes are used to view the interiors of spaces which could not be seen otherwise.

While mold in these hidden locations may seem out of the way and only a nuisance, mold can travel to other sites in your home when new mold spores are released into the air. Remediation is an excellent way to protect your home from increased mold damage. Having excess mold removed from hidden locations can also protect your family from the many possible health effects mold might cause.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

To find hidden mold and protect your family and home Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Water Damage Tips for Rio Rancho Property Managers

6/12/2017 (Permalink)

Water damage can be incredibly damaging to properties of all kinds and sizes.

Water Damage Tips for Property Managers

Water damage can be incredibly damaging to properties of all kinds and sizes. As a property manager, you want to try your best to ensure that any properties you are in charge of managing are kept as pristine as possible. You cannot do this when dealing with water problems and water-related damage. The fact of the matter is that Rio Rancho Property damage can be a lot more disastrous than you might think. For one, it can promote the growth of mold that you may not even be able to see. It can also damage things on the property to the roof, foundation and general building materials like beams and sheetrock on the walls.

As a property manager, it is essential that you establish a preparedness plan that will help to prevent Rio Rancho Property damage altogether. This might include regular inspections of the property you're managing as well as routine repairs to anything that might be working in a less desirable manner. Such as downspouts on gutters or roofing that tends to leak at times. One thing to keep in mind is that your tenants may not always alert you that there is a problem for a variety of reasons. One reason may be because they don't think the issue is a problem, or they may not even notice that there is a problem altogether. Because of this, it might be beneficial for you to conduct routine maintenance inspections to make sure that everything is in working order.

Because water damage can be incredibly problematic for property managers, it is especially important to prevent and fix issues as soon as you notice them. This can help to prevent problems from getting much worse, such as mold growth that has been caused by a flood or leak in some area of the property. Having a good maintenance team who can conduct routine inspections is also a vital part of any property manager's job.

If you are already experiencing Rio Rancho water damage or any of the issues that come from water damage, it is a good idea to contact SERVPRO so that they can come in and provide the clean-up that you need. From water damage restoration to mold remediation, SERVPRO is there to assist any property manager or company when it comes to their property running to its full efficiency. Water damage can be a problem, but this doesn't mean that the problem cannot be fixed.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

When Storm Damage Destroys A Roof, Rio Rancho Residents Must Repair Quickly To Protect Their Home

6/9/2017 (Permalink)

When the roof is damaged, it will not take long for things to become increasingly worse as time passes.

Repairing A Roof After Storm Damage

Only a few aspects of a house are designed to be only decorative. The roof may have design elements that seem to be only for looks, but every roof is for protection from all types of weather. Heat from the sun, cold from winter weather, snow, rain, and even insects, birds, and wild animals are kept out by your roof. When the roof is damaged, anything can get into your attic, and this can affect the rest of your home. Rio Rancho and Sandoval County receive their fair share of all types of weather, including the occasional storm which can be powerful enough to damage even the best-constructed roof around. When the roof is damaged, it will not take long for things to become increasingly worse as time passes. SERVPRO knows that there is more than just the initial damage to the roof after a storm causes damage to it that matters. Water can enter the attic and end up as far down as the basement, damaging every area of your home in a very short period. Rainwater and snow that soon melts, wetting down your stored belongings, isn't the only problem. That same water can render your attic's insulation worthless. Many times, insulation can be re-used when you have repair work done, but this is not true if the insulation has been compressed or otherwise damaged. When water infiltrates insulation, it weighs it down and compression results. Other problems include rust developing on metal ducts, warping of the floor boards in the attic, and peeling wallpaper and disintegrating plaster, especially on exterior walls. SERVPRO professionals will make sure that all possible efforts are made to prevent additional damage like that from happening. After assessing the damage, we will cover your roof with an adequately sized tarp. We can then have our roofing professionals repair your roof. When roofing repairs are finished, we can begin working on restoring the damaged areas and restoring your home. There is a multitude of issues that can arise when you have a damaged roof. We use different types of equipment to not only dry and clean the interior of your home, but to also measure our progress as we work.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in storm restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Cleaning And Sanitizing Furniture After Fire Damage In Your Rio Rancho Home

6/9/2017 (Permalink)

No matter the size or severity of a fire, it is important to get repairs started quickly.

Cleaning And Sanitizing Furniture After Fire Damage

No matter the size or severity of a fire, it is important to get repairs started quickly. Soot is very acidic and, if left long enough, it starts to eat away at different materials in the home. Fabrics are particularly vulnerable, and furniture requires cleaning as soon as possible. 

At SERVPRO, we use the finest tools and techniques to repair fire damage inside Rio Rancho properties. We are very cautious when handling furniture because movement can cause soot residues to penetrate deeper into porous fabrics. 

Why Is Smoke A Big Problem? 
Smoke poses a challenge for fire damage restorers because it is a very resilient substance. It is made up of tiny particles of less than ten microns in diameter. It means that the only way to completely remove it from fabrics is to formulate smoke neutralizing chemicals with these same dimensions and consistency. Contact with human skin intensifies the acidic film it deposits on surfaces. For this reason, the SERVPRO technicians use nitrile gloves to prevent further damage. 

Is It Possible To Clean Furniture? 
The primary challenge, when it comes to cleaning smoke damaged furniture, is the presence of soot. This substance can be extremely stubborn and causes stains if the right cleaning chemicals do not get applied. Dry cleaning sponges are suitable for clearing loose residues and any powdery films on surfaces. 

Once the dry soot is gone, the furniture gets sanitized with powerful cleaning agents. They help to prevent further discoloration and deterioration. The final stage is to apply a HEPA vacuum for collecting leftover soft particles. It is likely that the chair pads and any removable pieces of fabric require separate cleaning. 

Does This Fix The Smoky Odors Too? 
SERVPRO uses a potent oxidizing chemical (like ozone) to get rid of the smoky odors which develop after a fire. If we do not perform a deodorization procedure, the smells can become permanently trapped in the fabric. Ozone is a gas which hooks itself to the odor emitting particles and actively transforms them into particles which are incapable of producing odor. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you work with SERVPRO of Rio Rancho / Sandoval County, you get to benefit from our links to a wide variety of furniture restorers and upholsterers. If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Personal Protective Equipment for the Mold Remediation Process

5/26/2017 (Permalink)

This SERVPRO of Rio Rancho / Sandoval County technician is ready to take care of mold in this Rio Rancho Home

A Mold remediation process is often necessary after water damages that sit undiscovered for a length of time. In Rio Rancho and Sandoval County Mold can grow quickly on damp or wet building materials provided the right conditions are met. There are hundreds of different species of mold and each species requires different conditions to thrive. While most mold species prefer warm, humid environments with little to no air movement; certain mold species can grow in cooler and drier environments. Some molds produce toxins which are harmful if breathed in or ingested. Our crews wear special personal protective equipment while remediating mold to reduce their exposure.

In the photo to the right, you can see one of our crew members dressed to do mold remediation. He is wearing a Tyvek suit and gloves which are puncture resistant and can be disposed of after he finishes working. He is also wearing a full-face respirator which will filter the air and prevent him from breathing in mold spores while he works. At SERVPRO of Rio Rancho / Sandoval County we take mold and safety seriously. We always recommend that our customers stay out of the work area during the Mold Remediation Process.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a team experienced in the mold remediation process Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

We Clean Up Commercial Water Damage in Rio Rancho

5/25/2017 (Permalink)

We have the best technicians and equipment to remove water from your business in case a flood happens.

Businesses Stay Afloat with SERVPRO' Water Damage Restoration

Finding commercial water damage in your business can be hard to swallow, and when it's significant damage to not only your building, or to your inventory, but to both, it can be particularly challenging to grapple with. Business operations can be difficult enough to manage under normal conditions without adding unforeseen problems. 

Business owners should know that we are experts in finding solutions to cleaning up and preventing commercial water damage in Rio Rancho, as well as restoring buildings from top to bottom. Your inventory is important to you, and your business, so we also understand that special care must be taken to prevent any extra losses from occurring. Our experience and training can help prevent this from happening, and we will also work with you while we restore your business and your inventory.   

Water extraction, drying, cleaning, and restorative work are our strengths. We work as a team, so that our work is completed as quickly, but also as thoroughly, as possible. Communication with you during the entire process is highly important to us, and we will always keep you updated on any developments that affect your business. We're here to answer your questions, so please don't ever hesitate to ask us when you need more information.   

When completing work that commercial water damage requires, we often encounter problems that have remained hidden. Problems can include electrical hazards, a discovery of pest problems, mold or bacterial growths, and many other situations that we commonly find. These are often unknown to business owners when water damage has been a slowly but steadily developing problems in a building. Your safety and that of your employees and customers are important and restoring things to an acceptable condition are paramount. Defects in building materials, such as gaps in insulation (sometimes discovered when a wall is opened so that damaged paneling or drywall can be replaced) can be filled before installing the new wall, preventing heat loss.   

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you do find yourself dealing with the troubles of water damage in your business, give SERVPRO of Rio Rancho / Sandoval County a call at (505) 891-2345. We’re available 24 hours a day to clean up the damage and restore your property.

Water Damage Prevention in Rio Rancho

5/18/2017 (Permalink)

Broken supply lines can quickly dump large volumes of water on your floor

You can’t always prevent harm from coming your way

Sometimes disaster strikes and accidents happen. Some things, however, you can control. Giving these potential problem areas in your house some extra attention will help keep you and your home safe and dry!

1. Your Windows! Regardless of the season, a drafty window can end up costing you a fortune! To check for drafts in your home, use a lit candle against windows. If the flame flickers as you run it along the seams then you may need to reseal your windows.
2. Your Plants! Plants both in and around your home can be a problem if they are not properly maintained. To avoid the growth of mold or mildew on your property simply make sure that your garden areas have adequate drainage, and that you are trimming plants around the structure.
3. Your Gutters! As tedious as it may be, keeping your gutters clean is really going to help keep your home safe from costly water or mold damages. Gutters and drainage systems can get clogged up and bogged down by packed debris, potentially causing light to moderate water damage to both the interior and exterior of your home. Gutters can be checked and cleaned with just a ladder and some gloves, but some drains might take specialty equipment and more thorough work to analyze thoroughly. Cleaning out and inspecting your gutters regularly as well as keeping downspouts clear of any blockages will help keep the structure draining properly.
4. Water Pipes and Lines! One of the most easily preventable sources of water damage in Rio Rancho and Sandoval County comes from the water pipes that run through and around your home. These pipes, typically made of copper, steel, or other non-oxidizing metals, can be prone to cracks, leaks, and outright bursts if left without maintenance for too long. Potential triggers include freezing temperatures, physical dents and impacts, or simple degradation over time. Having a trained eye running through and checking in on these systems once every few years can prevent most of the catastrophic failures we deal with regularly. 
5. Washing Machines and Dishwashers! Large appliances that use high volumes of water such as washing machines, dishwashers, and some refrigerators are also common sources of flooding in homes nationwide. Again, water lines can rip or break, or the machines themselves can malfunction and spill water across the floor. SERVPRO inspectors know where to look for potential signs of failure, and these items usually don't take long at all to service.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you do find yourself dealing with the troubles of water damage in your home, give SERVPRO of Rio Rancho / Sandoval County a call at (505) 891-2345. We’re available 24 hours a day to clean up the damage and restore your property.

Rio Rancho Residential Fire Damage Restoration

5/16/2017 (Permalink)

It can be tough to tell which objects can be salvaged and which are damaged beyond repair

Residential Fire Damage Restoration in Rio Rancho

In the event of fire damage in Rio Rancho problems can arise not only from the fire itself but also from smoke, soot, debris and destroyed objects, and also water damage from firefighting efforts. Ultimately, fire repair can be a long and difficult process, and potentially compromised structural integrity can even lead to injury. Because of this, fire damage restoration is typically best left to local professionals and carefully aligned with insurance policies. 

Fire Damage 

Fire damage to your Albuquerque and Santa Fe residence itself can be the most difficult hurdle in many cases. Burned objects, wood, furniture, flooring, or anything else can be especially difficult to remove without specialized tools. Additionally, it can be tough to tell which objects can be salvaged and which are damaged beyond repair thanks to commonly heavy amounts of soot and ash. Depending on the intensity of the fire, this may require a full team of people to clean up. 

Smoke Damage 

In addition to darkening and staining even the hardest to reach corners, smoke can also leave a pervasive smell long after the house is visually clean. This is due to tiny and microscopic particles of smoke, which often work their way into the walls and floors of the house itself. Cleaning up smoke in a Los Angeles home typically requires special equipment and a lengthy cleaning time. 

Water Damage 

Water damage often surprises homeowners as being an even larger problem than the fire damage itself. Whether through firefighters' hoses or burst pipes, heavy water damage is relatively common among fire-damaged Los Angeles homes. Depending on the scale and intensity of the water damage, this may require extensive reconstruction efforts. 

SERVPRO of Rio Rancho / Sandoval County truly cares about the communities they serve and will work quickly after a fire to restore your property. Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a Fire restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Storm Damage Emergency Cleanup in Your Rio Rancho Home

5/12/2017 (Permalink)

SERVPRO is ready to deal with any size storm damage. Call today!

After last week’s major storms hit New Mexico with rain, wind, hail and even a small tornado we know your home can fall victim to unexpected storm devastation. As soon as your home is disturbed by wind, water, hail and debris, its effects can be devastating. Our top priority is to improve direct hazards as quickly as possible.

What You Can Expect from Storm Damage

Whatever storms are thrown at you, there is a likelihood that your home will have damage. Damage can be very destructive or not as serious.

Storms throughout the country can cause hazardous damage that will need to be fixed – from tornadoes to severe thunderstorms. With these kinds of storms comes strong wind bursts, torrential rain, and electrical disturbances that affect your property.

Being unable to repair damage inflicted on the outside of your home can be unnerving, which is why rainstorms and high winds are equally as damaging. Heavy rain and intense winds are strong enough to break trees and utility poles, jeopardizing your roof and home exterior.

Emergency Repairs

We at SERVPRO of Rio Rancho / Sandoval County offer 24/7 emergency services because we realize that hazardous weather can appear at any moment. When you’re looking for urgent service, we will work with you anytime, day or night.

We can perform any needed emergency board up services after you’ve experienced storm damage. Broken windows, exposed siding and other sections of your property with direct outside access can be boarded up to keep out excess water. Tarps are an option to temporarily protect your roof to prevent additional water leakage if dangerous stormy conditions continue.

Your home needs to be safe again. In addition to these emergency services, the professionals at SERVPRO of Rio Rancho / Sandoval County can do a damage assessment and give you recommendations for all of the recovery services that we have available.

Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Rio Rancho / Sandoval County. Dial (505) 345-4700 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

What does Mold Consume in Rio Rancho and Sandoval County?

5/3/2017 (Permalink)

Some types of mold may eat through drywall by consuming the cardboard backing and plaster

SERVPRO Can Remediate Mold Infestations in Your Home or Business

When mold damage gets severe enough, it may cause permanent and noticeable damage to materials in your home. Carpeting, wood, structural components, drywall, paint and more. Frequently they require significant restoration efforts after they have been affected by a mold colony. Mold does not just grow on top of these materials - it feeds off them, literally eating away at their surfaces and compositions. These are some of the most common materials SERVPRO must replace during or after a mold remediation project.

Carpets

Carpets sometimes attract mold damage like a magnet, soaking up water and providing a sheltered place for mold to start growing. Within your carpet's fibers, mold can grow quickly and easily if it has enough water. Mold can then wrap around fibers and attack them from all sides, eating away at the material much faster than flat surfaces like drywall. Due to the speed at which it is destroyed and its ability to harbor deep-rooted mold growth, carpeting is one of the most common replacements SERVPRO must make in a home.   

Drywall and Plaster 

Some types of mold may eat through drywall by consuming the cardboard backing and plaster, creating a challenging and delicate restoration task. Thankfully, we only need to need to remove and replace a limited portion of drywall in most cases, but this still may require some amount of construction work. Other insulating materials and hidden wall constructs may also need replacement or restoration by SERVPRO IICRC Certified technicians.  

Wooden Elements 

Wood takes some of the heaviest damage from long-term mold growth. Although special finishes sometimes protect the wood, it also has high potential to rot and deteriorate if mold grows around it. At risk are everything from support columns to floorboards to building materials, so this mold threat should not be taken lightly. 

  SERVPRO of Rio Rancho / Sandoval County is an experienced local resource for combating mold and its disastrous effects. If you have found signs of mold damage in your home, call us 24/7 at (505) 891-2345. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Ensuring Water Removal is Thorough and Complete for Watery Homes in Rio Rancho

4/28/2017 (Permalink)

Training from IICRC provides SERVPRO technicians with the skills required for successful water removal in any setting

Rio Rancho Homes Receive Thorough and Complete Water Removal Services

When you know you have a water problem in your home from a leak, a flood, or an overflowing appliance or sink, it doesn't matter how much water is present. Such a situation is an emergency and must be taken care of quickly. 
 
In Rio Rancho, water can cause serious damage to the interior of a home if removal efforts aren't started immediately. Water can quickly evaporate if temperatures are high enough, which is often the case in Florida. If the interior is cooler, due to the central air unit running, water that is not removed will soon seep into areas which might not show damage until months later. 
 
SERVPRO equipment includes moisture detectors that can locate concentrated areas of moisture, hidden water, and elevated humidity levels in a home. Technicians will take initial readings of areas within a home to use as a baseline for later readings. These other readings will be taken on a regular basis during the entire water removal process. The initial readings will also be used to calculate how much drier the interior needs to become for it to be considered fully dry. How many dehumidifiers, air movers, and other pieces of equipment will be required is also determined by how wet a home is at the initial reading. 
 
Training from IICRC provides SERVPRO technicians with the skills required for successful water removal in any setting. Basics, such as removing certain items so they can air out in the outdoors and place furniture on blocks to prevent staining of carpeting followed by the use of portable water extraction units are a major part of water removal. 
 
As the home's interior becomes less damp, areas with high levels of humidity are targeted. Dehumidifiers will increase evaporation rates of areas where water has seeped into. Air Movers will help direct this humid air toward the outdoors through open doors and windows. Hygrometer readings taken will be recorded during this process, so homeowners will know that their home is once again safely dry. These readings may need to be shown to insurance companies, and the documentation should be placed with other paperwork regarding the home. 

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.” 

If you would like more information on hiring a Highly Trained Water Restoration Team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Importance of Exhaust Hood Cleaning in Rio Rancho Commercial Kitchens

4/25/2017 (Permalink)

To ensure the safety of staff and patrons against dangerous building fires, make sure to have all hoods properly cleaned on a regular basis.

Exhaust hood systems play an important role in the restaurant kitchen, pulling heat, smoke, and odor away from cooking surfaces. This is for the protection of both employees and the restaurant facility itself, but over time, the greasy buildup inside hoods and ductwork can become a safety hazard of its own.

Protecting against this hazard requires regular and thorough cleaning of the exhaust hood, exhaust hood filters, and ductwork. Grease buildup inside the hood duct system is among the leading causes of restaurant fires, and proper maintenance and cleaning can drastically reduce this risk.

The National Fire Protection Agency (NFPA) requires professional exhaust hood cleaning for all commercial kitchens. Failure to meet these requirements not only increases the risk of fire, but also can put a restaurant at risk for hefty fines and mandatory closure.

Exhaust hood cleaning requirements and best practices are outlined in NFPA 96, including the frequency of cleaning for various types of kitchens:

Monthly – Systems serving solid fuel cooking operations

Quarterly – Systems serving high-volume operations, such as 24-hour cooking, charbroiling, wok cooking, etc.

Semi-Annually – Systems serving moderate volume cooking operations

Annually – Systems serving low volume cooking operations, such as day camps, churches, seasonal businesses, etc.

While restaurant employees are expected to clean the exterior surfaces of exhaust hoods as part of their normal hood cleaning procedures, the thorough cleaning outlined in NFPA 96 is to be carried out by trained, certified kitchen exhaust cleaning professionals. SERVPRO of Rio Rancho / Sandoval County is Exhaust Hood Cleaning Certified and a member of The National Fire Protection Agency.

Our scope of work will include:

• Disassembly, cleaning, and degreasing hoods, including hood filter tracts, grease troughs, and removable grease cups


• Removal of roof and/or wall mounted fans from ductwork to degrease the base, shroud, and blades


• Inspecting exhaust fans for loose or worn out fan belts


• Cleaning and degreasing all hood filters, hood parts and accessories, and replacing if necessary


• Cleaning all accessible parts of ductwork from exhaust fans to each individual hood


• Applying food-safe polish to stainless steel ductwork


• Thoroughly cleaning all affected areas (remove plastic, mop, remove any debris, etc.)


• Providing a complete, detailed written report of all work performed, and deficiencies in the exhaust system, and recommendations for addressing any problems


• Attaching a certificate showing company name, person performing the work, and date of cleaning to each hood cleaned

Duct access doors will allow professional hood cleaners to perform a thorough “top to bottom” cleaning of the exhaust systems. SERVPRO of Rio Rancho / Sandoval County Professional hood cleaning services have a strong understanding of NFPA 96 requirements, and will be able to help restaurant owners and managers make sure their equipment is up to date, functioning properly, and meeting standards for compliance.

SERVPRO of Rio Rancho / Sandoval County Certified professional hood cleaning service is a necessity for any commercial cooking operation, both to reduce the risk of fire and avoid noncompliance. Our reputable hood cleaning services will be happy to walk you through the procedures, provide “before and after” photos, and work with restaurant management to ensure safety and compliance.

To ensure the safety of staff and patrons against dangerous building fires, make sure to have all hoods properly cleaned on a regular basis.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your kitchen faster. “Like it never even happened.”

If you would like more information on hiring a Certified Exhaust Hood Cleaning Team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Building Containment to Protect Unaffected Areas

4/19/2017 (Permalink)

The owner was happy to continue with business during restoration!

Sometimes our crews need to move through unaffected areas of a home or business to get debris from the affected area to a disposal site. When that happens, our crews build containment chambers to prevent sewage from spreading to the unaffected areas. Containment chambers are also built to reduce the amount of air being dried, which can speed up drying times.

When we arrived at this Rio Rancho commercial water loss and performed our initial inspection we found sewage in the crawlspace. There was approximately 60 square feet and it was three inches deep. We began by covering all the registers inside and out and set up an Ozone machine and Negative Air Scrubbers. The materials in the crawlspace had to be removed but the access point for the crawlspace was in the back of the business and the shortest path to the dumpster led through the unaffected business. The crews used plastic sheeting to construct containment so that the unaffected areas would not be contaminated.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a water damage restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

SERVPRO Professionals are the Storm Damage Experts

4/19/2017 (Permalink)

SERVPRO is ready to deal with any size storm damage. Call today!

Quick Response and High Standards Will Leave you Satisfied after Remediation

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO of Rio Rancho / Sandoval County delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
 
Storm damage in Rio Rancho and Sandoval County can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 

Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Rio Rancho / Sandoval County. Dial (505) 891-2345 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

How to Reduce Springtime Allergies

4/13/2017 (Permalink)

Reduce Springtime Allergies with a SERVPRO Cleaning

Spring is in the air all around Rio Rancho and Sandoval County and if you live there you know that with it comes all the allergens and irritants that cause sneezing, sniffling, dripping noses and stuffy heads. Keep your nose cleaner and your head cleaner by having the allergens removed from your home or office.

What Areas Are Most Important to Clean?

In your home or office, the carpet, ducts and upholstery are the largest collectors of allergy producers. Just by making sure that they are consistently and professionally cleaned you can reduce a lot of the major contributors to your allergies. 

Carpet Cleaning - Even with regular vacuuming your carpet and padding can collect allergens. Having a professional carpet cleaning company clean your carpets can help drastically.

Duct Cleaning - Even with frequently changing your air duct filters dust and other allergens can get caught between your air conditioning unit and your air vents. While you can make sure to change your filters on a regular basis, it is suggested to have your ducts cleaned once a year at a minimum.

Upholstery Cleaning - Think about how long you keep your couch and how often you get it cleaned. Even vacuuming your couch only removes so much. We suggest having your upholstered furniture cleaned at least a couple of times a year to remove excess dirt.

You know SERVPRO of Rio Rancho / Sandoval County as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services? Call Us Today – (505) 891-2345

In Rio Rancho Black Mold Remediation is Serious Business

4/13/2017 (Permalink)

This Black Mold was found in the attic of this Rio Rancho Home

Rio Rancho Black Mold Remediation is no joke. Black mold is a big problem and can cause a number of health problems. If you are living in Albuquerque or Santa Fe, don't think that the hot and arid climate will protect you from black mold, it can still be a serious problem.

What Causes Black Mold?

Black mold grows on cellulose materials and prefers, but is not exclusive to wet and damp locations. It often grows after a flood or a water leak. Black mold is commonly found in basements, attics, behind walls and under flooring.

Why Is Black Mold Harmful?

Black mold can cause a number of different health problems. Some of the most common include, breathing problems, nasal problems, blurred vision, headaches and stomach aches. If left to grow, black mold can cause more serious problems.

How Can Black Mold Be Removed?

Rio Rancho black mold remediation needs to be done by a professional. Don't try to remove or kill black mold on your own, let a professional do it for you.

If you think you may have a black mold problem and are living in Rio Rancho or Sandoval County, it may be time to call a professional remediation team. Once the mold is removed from your home, your family will be safe and you won't have to worry about any illnesses or unpleasant symptoms.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a mold damage restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Choose the Best Fire Damage Repair & Fire Restoration in Rio Rancho

4/10/2017 (Permalink)

Fire and Smoke Damage?! Leave it to the experts at SERVPRO

If your home or business has recently experienced a disaster, you might be scrambling to figure out what to do next to restore your belongings and property. Fire damage can be particularly troublesome, especially if the damage is throughout your property. SERVPRO of Rio Rancho / Sandoval County is proud to be the local's choice for emergency cleaning services, including fire damage repair, mold remediation, and water damage restoration.

The professionals at SERVPRO offer expert fire restoration, including these services:

• First Steps After The Fire: The immediate moments following a disaster can be the most stressful. SERVPRO of South Albuquerque will arrive at your home or business on the same day of the event, regardless of the size of the fire. 
• Expert Knowledge: Each member of the team is well-versed in all aspects of residential and commercial restoration. Whether it's upholstery damage, odor control, or smoke issues, they will quickly restore your property back to normal.
• Restoration Method: SERVPRO of Rio Rancho / Sandoval County is a locally-owned company with national resources. Their policy is to perform fire restoration first, before replacing every damaged item which can quickly rack up costs.
• Personalized Service: All fire restoration situations are different so your fire damage repair service will be catered to your specific needs. Even if this means additional clean-up, managing insurance paperwork, or simply a friendly ear to listen to your concerns, SERVPRO will be there to help.

SERVPRO of Rio Rancho / Sandoval County truly cares about the communities they serve and will work quickly after a fire to restore your property. Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a Fire restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Rio Rancho Building and Reconstruction Services

4/7/2017 (Permalink)

Water damage to this Rio Rancho home was caused by a pipe leak under the slab.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Rio Rancho / Sandoval County can begin the restoration process. Your home or business may need reconstruction work to get your property back to its pre-loss condition.

The professionals at SERVPRO of Rio Rancho / Sandoval County can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Rio Rancho / Sandoval County can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Where Maintenance Can Keep Your Rio Rancho Home Free of Floods

4/3/2017 (Permalink)

Washing machines can quickly dump large volumes of water on your floor. Call SERVPRO to remediate.

SERVPRO Technicians Can Protect Your Home from Water Damage with Timely Inspections

Keeping certain objects and systems in your home clean, repaired, and modern is the first step in securing the structure from future floods and disasters. Most floods start not from storms or natural disasters but from failures within the home, many of which are easily preventable with regular checkups and maintenance. Having SERVPRO or another qualified company evaluate these critical systems could end up saving you thousands of dollars in restoration costs and weeks of headaches from restorations. 
 
Water Pipes and Lines 
 
One of the most easily preventable sources of water damage in Rio Rancho and Sandoval County comes from the water pipes that run through and around your home. These pipes, typically made of copper, steel, or other non-oxidizing metals, can be prone to cracks, leaks, and outright bursts if left without maintenance for too long. Potential triggers include freezing temperatures, physical dents and impacts, or simple degradation over time. Having a trained eye running through and checking in on these systems once every few years can prevent most of the catastrophic failures we deal with regularly. 
 
Washing Machines and Dishwashers 
 
Large appliances that use high volumes of water such as washing machines, dishwashers, and some refrigerators are also common sources of flooding in homes nationwide. Again, water lines can rip or break, or the machines themselves can malfunction and spill water across the floor. SERVPRO inspectors know where to look for potential signs of failure, and these items usually don't take long at all to service. 
 
Gutters and Drainage Systems 
 
Gutters and drainage systems can get clogged up and bogged down by packed debris, potentially causing light to moderate water damage to both the interior and exterior of your home. Gutters can be checked and cleaned with just a ladder and some gloves, but some drains might take specialty equipment and more thorough work to analyze thoroughly. 
 
SERVPRO of Rio Rancho / Sandoval County is a locally-owned company with national resources, ready to respond at a moment's notice to water damage in your home. Call us 24/7 at (505) 891-2345

Freshen Up Your Rio Rancho Restaurant This Spring

3/30/2017 (Permalink)

Give your customers a fresh greeting this spring with our cleaning services!

A new season has just arrived here in Rio Rancho, and it offers an opportunity to refresh your restaurant. Winter months normally mean windows stay shut, and dirt and grime from boots and heavy shoes gets tracked onto the floor. Similar to how people look forward to spring cleaning at home, you can do the same for your restaurant. SERVPRO of Rio Rancho / Sandoval County offers plenty of services that can help your business start the season fresh!

Clean Your Air Ducts and HVAC

Your air ducts and HVAC unit work hard throughout the winter to keep your customers and employees warm. The ventilation system should be properly cleaned in the spring to make sure the air quality in your restaurant is not poor. If it has not been serviced for some time, your air could be circulating dust, pollen, odors and dirt and debris. Our technicians and equipment can clean out your system and make sure everyone breathes easier in the new season.

Kitchen Cleaning

SERVPRO of South Albuquerque offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Checking the hoods in the kitchen is usually a twice a year job, so what better time to start than for spring cleaning. Cleaning the pilot lights (if it is gas) is also a good idea. Just make sure to follow manufacturer’s instructions. Empty and sanitize the ice machine, and wipe down walls, ceilings and dry storage areas. SERVPRO of Rio Rancho / Sandoval County offers great commercial cleaning options as well, so give us a call if there are items you want professionals to fix.

Rugs and Carpets

If your restaurant uses rugs or carpet, springtime is a great time to freshen them as well. If the furniture in your restaurant does not often move, tracks from normal foot traffic can start to wear down your rugs or carpets. When they become matted, these items also hold in an abundance of dust and debris that is carried in on shoes. A proper cleaning will get rid of the smells and the dust! The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

SERVPRO of Rio Rancho / Sandoval County is only a phone call away if you need a professional to help freshen up your restaurant for spring. Get in contact today!

If you would like more information on hiring a restaurant cleaning team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

Tips for Choosing a Flood Damage Restoration Company in Rio Rancho and Sandoval County

3/27/2017 (Permalink)

Storm Damage to your Rio Rancho Home can be fixed by SERVPRO

Going through a flood is stressful enough, but choosing a contractor to repair the resulting damage can be even more challenging. Your home may be the biggest investments that you'll ever make, protecting it by selecting a knowledgeable professional for the job is essential. The right expert will make the restoration process after flood damage as smooth and easy as possible, while a less knowledgeable contractor can make the problem even worse.    If you're dealing with flood damage in Rio Rancho and Sandoval County, no doubt you've seen the vast number of companies and services available in the area. Here are three important suggestions that will help you hire a skilled contractor to take care of your home's flood damage restoration.    1. Unless you plan to pay the entire bill to repair your home's flood damage, it's a good idea to hire a company like SERVPRO that has experience dealing with insurance policies. We know how to work with insurance companies, lessen your claims paperwork and stress, and help mitigate your costs.    2. Hire an actual water damage restoration contractor, not a cleaning service. A cleaning service will be cheaper and may help your home look and smell better after it has been damaged, but they won't make any repairs. When you opt to work with a flood damage restoration company like SERVPRO, we'll prevent further problems with your home's structure, extract water, and harmful particulates, and ensure that your house is safe to occupy. After a heavy water-logging, this will also deter mold growth.    3. Flood damage companies who have a good reputation in the local area won't mind providing references. A trustworthy company such as ours can provide licensing and technicians that are IICRC certified, and able to successfully assess and restore your home.    At SERVPRO of Rio Rancho / Sandoval County, we're always glad to answer questions and show just what makes our team of professionals qualified to handle flood damage, fire damage, mold remediation and other emergencies. If your home needs help, call us 24/7 at (505) 891-2345.

Your Rio Rancho Warehouse Commercial Water Damage

3/21/2017 (Permalink)

Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations.

Preventing commercial water damage in Rio Rancho may not be possible if heavy storms or flooding affect your warehouse but a systematic review of your preparedness can limit the effects of leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gleaned to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.  The SERVPRO mobile app is your cutting-edge technology tool when crafting your Emergency Ready Profile. Download and allow the app to walk you step by step through our queries, focusing in on the information needed for the short yet personalized Profile Document that emerges to guide our joint efforts. You will be pleased with how quickly you can complete the online questionnaire, clicking through without delay, communicating the essentials to our local office so that any recovery effort can begin immediately. Once your ERP is in our system, contacting us for commercial water damage is as simple as alerting us with a few clicks. Our app even guides your personal mitigation efforts as you wait for our technicians to arrive.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a mold damage restoration team Call SERVPRO of Rio Rancho / Sandoval County Today at (505) 891-2345

What to do if your Rio Rancho home has mold damage

3/9/2017 (Permalink)

Here is one of our Highly-trained mold remediation technicians.

For many homeowners in Rio Rancho and Sandoval County mold damage does appear, at some point, in or around their property. A little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely to be a good problem. 

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed. 

Understanding Containment 

The first thing that will happen, after you have consulted a professional SERVPRO mold damage restoration service, is a discussion about containment. This may mean several different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may involve you temporarily moving out of the property. 

However, this is quite a rare situation. Most homeowners act early enough for it to be avoided. Partial containment helps restoration experts limit the spread of mold damage. Our professionals will seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. This is where heavy duty equipment will be set up to dry, repair, and treat the affected space. 

The Outcomes of Mold Remediation

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there may be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health. 

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of it moving into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure. 

Locally Owned Company with National Resources

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a mold damage restoration team Call SERVPRO of Rio Rancho Sandoval County Today at (505) 891-2345

Significant Wildfires Can Result in Extreme Restoration Measures in New Mexico

3/6/2017 (Permalink)

Dry conditions and high winds can provide the perfect setup for grass or wildfires in parts of New Mexico.

Dry conditions and high winds can provide the perfect setup for grass or wildfires in parts of New Mexico. If your home is in the path of an out of control fire moving across the area damage can occur in a matter of minutes. Depending on the size of the fire and the opinion of local firefighting officials you may be evacuated before the fire reaches you home. Once the all clear is called after a fire races through our community SERVPRO of Rio Rancho Sandoval County will be ready to assist local homeowners like you in sorting out your particular situation, offering inspection and restoration services to get you back safely in your home.

Even if your other neighbors have fire damage in Rio Rancho and Sandoval County, we can respond to your disaster quickly. We are associated with a nationwide network of fire and water damage restoration specialists, so our local team will not be overwhelmed with other customers. We will be able to schedule a speedy inspection of any fire damage your home has suffered and set a restoration plan in motion quickly. If needed, crews from other areas will join our technicians, all trained to deliver the highest quality damage control, repair and whatever remodeling is required to get you and your neighbor’s home back to the conditions you had enjoyed before the grass fires raged.    Depending upon our inspection of your premises we may be able to complete our restoration with you and your family remaining in the home. If you stay, we will be sure to take care to contain any toxic contamination and to provide preliminary cleaning services so you can live in relative comfort while we finish the job. This approach saves money for you by avoiding costly relocation and may be preferred by your insurer. If the damage is so severe that your health or safety will be affected, you may be moved to temporary housing until your home can be made habitable once again. SERVPRO has extensive experience in working with insurers and the emergency services provided in both situations, and you can rely upon our professional opinion as to which approach is appropriate for your family.    SERVPRO of Rio Rancho Sandoval County is committed to providing professional fire damage services to our local community, including reaching out to our partner franchises if the scope of a neighborhood disaster requires. Do not hesitate to call us at (505) 891-2345 to ensure your fire damage restoration happens quickly and competently no matter how large the disaster.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Have Questions? Call Us Today (505) 891-2345

Water Damaged Carpet – Can it be Saved?

2/27/2017 (Permalink)

Delamination happens when the secondary backing separates from the primary backing of the carpet

The answer is yes, most water damaged carpet can be saved, if it is dried quickly. When SERVPRO of Rio Rancho Sandoval County arrives at a water damage loss, our Technicians will quickly begin to extract the water out of the carpet. Once they have extracted as much water as they can they inspect it for damage.

A common problem with water damaged carpet is, if not dried quickly there will be delamination and mildew damage. Our Technicians will the inspect the carpet backing to see if the carpet backing latex adhesive looks sound, or if there is any mold or delamination.

Another reason that water damaged carpet can’t be saved is damaged caused by sewage contamination. If any of these issues are present, it’s best to discard the carpet.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Have Questions? Call Us Today (505) 891-2345

Common FAQs about Restoring Storm Damage in Rio Rancho and Santa Fe Homes

2/21/2017 (Permalink)

Flood damage can be particularly devastating. Call SERVPRO after you have made it to safety.

Knowing the Steps that will be Followed During the Remediation Process Can Help You with Expectations

If you are dealing with the horrible aftermath of flooding, caused by heavy weather or storms, the last thing that you will want is to have to worry about repairs. You need a restoration company that is tactful, sensitive, and willing to get the job done quickly, while also keeping you in the loop when needed. 

This is what the experts at SERVPRO can offer you. We have many years of experience dealing with storm damage in Rio Rancho and Santa Fe homes and we can get repairs started fast. You can be as involved as you like. Our technicians will keep you informed, but if you are busy handling insurance claims and filing papers, they can also work reliably and independently. 

To give you an idea of what to expect from the SERVPRO restoration team, here are some common questions from homeowners. 

How Is the Water Removed From My House? 

We have access to industrial sized pumping devices. They can be used to extract large amounts of water from flooded areas so that it can be disposed of safely. As repairs can only begin once the affected area is free of standing water, this process is essential. Our pumps come in all shapes and sizes, which means that even awkward areas like crawlspaces can be emptied and prepped for restoration. 

Why Do You Need to Lift My Carpet? 

This is called ‘floating’ the carpet. The SERVPRO technicians gently lift the material up by a small amount, so that they can slot a blower underneath. It circulates clean, dry air and helps the carpet to dry faster. Crucially, it also dries out any subflooring that is underneath the main carpet. If this isn’t done and the subflooring remains damp, the moisture will only reappear and cause further damage. 

What Type of Dehumidifier Will You Use? 

There are actually four different types of dehumidifier and they are all suited to particular types of jobs. For instance, desiccant varieties are highly effective in cold climates, but they don’t work as well around high temperatures. For this reason, they are better used in mostly uninhabited areas like crawlspaces and basements. The type of machine that we use will depend entirely on what materials are being dried and their current condition. The final decision can be made after a thorough inspection. 

Do You Monitor the Drying Process? 

Yes, the dehumidifiers and other drying machines will be checked on a regular basis, if it does turn out that they need to be left operational for some time. Often, the technicians have to wait for the affected space to be entirely dry before they can start cleaning and repairs. It may be that they leave you for several evenings, with instructions about how to work around the blowers and dryers while they are not onsite.  These are just some of the basics of storm and water damage restoration.

There is lots more to learn if you want additional information. SERVPRO of Rio Rancho Sandoval County is based in your local area.

We respond to requests for emergency restoration as soon as we receive them. Call us 24/7 at (505) 891-2345

Is your Rio Rancho or Sandoval County business ready?

2/17/2017 (Permalink)

Know where your Water shut-off valve, Gas Shut off and Electric Shut offs are.

Over 50% of businesses never reopen once a disaster has struck. The thought process is “What is the likelihood it would happen to me.” We get busy in our work life and home life and just expect everyone to know how to handle an emergency situation. 

1. Implement an ERP (emergency ready program {plan}
1. Show your employees emergency exits
2. Fire extinguishers
3. First aid
4. Water shut-off valve, Gas Shut off and Electric Shut off
5. Fire alarms

If you do not know where these are in your building, SERVPRO of Rio Rancho Sandoval County can do a free ERP program that links to your phone. Instantly giving you access to information you need in the event of a fire or water emergency. 

1. Designate one or two people to make sure emergency necessities are in date.

Did you know items expire? Fire extinguishers, first aid kits & smoke alarms. These things can go out of date. Make sure to set a schedule to monitor these things. A great tip is when your filters get changed check the dates or batteries in the smoke alarms. Don’t rely on the alarms to notify you when the batteries are low! 

1. Know who to call in emergencies. There are times that your employees may be in the office and you’ll be out of the office. Make sure they know who to call in the event of a fire or water damage. That is another great asset of SERVPRO’s ERP app. You can list the names and numbers off all important contacts during and after emergencies. Even your SERVPRO of Rio Rancho Sandoval County rep!!

Call SERVPRO of Rio Rancho Sandoval County (505) 891-2345 for a commercial ERP appointment for free or talk to your rep the next time they are in!

Understanding the Importance of Mold Remediation in Rio Rancho and Santa Fe

2/2/2017 (Permalink)

This Rio Rancho home required mold remediation after a water leak was undetected for several days.

Mold is one of the most difficult problems that homeowners have to face. It can do a large amount of damage without being seen directly. Mold grows in moist and damp environments. It can appear in attics, basements, bathrooms and even inside of walls, carpets, and appliances. The mold weakens whatever it is growing on. It can destroy drywall, wooden beams and other structural components in your house. An added danger is that mold releases spores into the air. These spores can trigger breathing problems or can make existing respiratory issues much worse. Some types of mold release highly toxic spores. The only way to prevent Rio Rancho and Santa Fe mold damage and health problems is remediation.

What Mold Remediation Means
Remediation is the name of the process used to rid your home of dangerous mold. It is important to realize that mold is a pervasive problem that usually extends far beyond just the patches that you can see. Remediation is more than just spraying surfaces with bleach. It is an entire series of steps designed to isolate the source of the problem, address any Rio Rancho and Santa Fe mold damage and remove the mold safely from your home. Special processes need to be used when performing remediation to ensure that all of the mold is removed without contaminating other parts of the house. Your home will be completely free from the mold after a successful remediation.

Professionals Mold Remediation Services
Mold remediation must be performed by professional services like SERVPRO of Rio Rancho Sandoval County, who have the training, equipment and experience to deal with any situation effectively. Remediation services have testing devices to locate mold in your home. They will seek out potential sources of moisture to remove the cause of the mold growth. The professionals will do everything possible to get rid of the mold. This includes cutting out sections of your walls or removing saturated carpets. They can often repair the Rio Rancho and Santa Fe mold damage so that your home looks like new. If you suspect there is mold in your home, then call professional remediation services to remove it.

Preventing Mold Growth
You can do a few things to reduce the chance of Rio Rancho and Santa Fe mold damage  and growth in your home. The first step is to inspect regularly your home for leaks or areas of excessive moisture. Repair leaks right away. You should also ensure that there is good ventilation throughout the house to prevent spores and moisture from collecting in rooms. A final step is to use a dehumidifier if nothing else seems to work. Have the number of a good mold remediation company on hand and call whenever you detect problems.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home faster. “Like it never even happened.”

Have Questions? Call Us Today (505) 891-2345

SERVPRO of Rio Rancho Sandoval County Specializes in Smoke and Soot Cleanup

1/31/2017 (Permalink)

A candle left too close to a curtain started a fire in this Rio Rancho kitchen

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. SERVPRO of Rio Rancho Sandoval County smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rio Rancho Sandoval County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home faster. “Like it never even happened.”

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today (505) 891-2345

Frozen Pipes in Rio Rancho and Santa Fe, NM

1/23/2017 (Permalink)

Broken Pipes in Rio Rancho

This winter the temperature is expected to drop below freezing several times. When that happens it can cause pipes in your Albuquerque, Rio Rancho or Santa Fe home to freeze and then burst when the temperatures rise. 

Rest assure, SERVPRO of Rio Rancho Sandoval County can help cleanup and dry your home or business when this happens. Our team is trained and qualified to come into your home or business and get things done quickly. 

We make sure everything is photo documented and in the guidelines with what the insurance companies expect. Timing is everything so our main goal is to get your home or business dry quickly and efficiently to prevent any type of secondary damage. 

If you have any questions, feel free to call us at anytime at (505) 891-2345. We have teams ready to help 24/7, 365 days a year. 

Restoring Your Albuquerque, Rio Rancho, Sandoval County and Santa Fe Commercial Property After A Water Damage Event

1/16/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Albuquerque, Rio Rancho, Sandoval County and Santa Fe commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of South Albuquerque, Rio Rancho / Sandoval County

SERVPRO of South Albuquerque and Rio Rancho / Sandoval County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Albuquerque, Rio Rancho and Santa Fe Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/12/2017 (Permalink)

This home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Albuquerque, Rio Rancho and Santa Fe basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today – (505) 891-2345

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of South Albuquerque, Rio Rancho and Sandoval County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call us Today – We’re Ready to Help (505) 891-2345

Our Highly Trained Restoration Specialists can restore your Albuquerque, Rio Rancho Sandoval County or Santa Fe Home

1/12/2017 (Permalink)

We are an IICRC Certified Firm

SERVPRO of South Albuquerque, Rio Rancho and Sandoval County are an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Albuquerque, Rio Rancho and Sandoval County

SERVPRO of South Albuquerque, Rio Rancho and Sandoval County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

• SRT - Fire & Smoke Damage Restoration Technician
• CCT - Carpet Cleaning Technician
• ASD - Applied Structural Drying Technician
• IICRC Certified Firm
• WRT - Water Damage Restoration Technician
• UFT - Upholstery & Fabric Cleaning Technician

Affiliations

• Institute of Inspection, Cleaning, and Restoration Certification (IICRC)

Faster to your Albuquerque, Rio Rancho or Santa Fe Water Damage Event

1/9/2017 (Permalink)

SERVPRO of South Albuquerque, Rio Rancho and Sandoval County provides 24 hour water damage restoration service in Albuquerque, Rio Rancho and Santa Fe

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of South Albuquerque, Rio Rancho and Sandoval County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 (505) 891-2345

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of South Albuquerque, Rio Rancho and Sandoval County

SERVPRO of South Albuquerque, Rio Rancho and Sandoval County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Albuquerque, Rio Rancho or Santa Fe Home Have A Mold Problem?

1/9/2017 (Permalink)

In Albuquerque, Rio Rancho or Santa Fe, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (505) 891-2345

When Storms or Floods hit Albuquerque, Rio Rancho Sandoval County or Santa Fe, SERVPRO is ready!

1/4/2017 (Permalink)

Our highly-trained crews are ready to respond 24/7 to storm or flood damage in Albuquerque, Rio Rancho and Santa Fe

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Albuquerque, Rio Rancho Sandoval County or Santa Fe, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (505) 891-2345

Albuquerque, Rio Rancho and Santa Fe Smoke and Soot Cleanup

12/27/2016 (Permalink)

SERVPRO of Rio Rancho and Sandoval County responded quickly to this warehouse fire.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rio Rancho, Sandoval County and South Albuquerque will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (505) 891-2345

Santa Fe 24 Hour Emergency Water Damage Service

12/22/2016 (Permalink)

SERVPRO Says Fast Water Removal Limits Water Damage

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 505-891-2345

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rio Rancho/Sandoval County and South Albuquerque has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Rio Rancho/Sandoval County and South Albuquerque

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rio Rancho, Santa Fe and South Albuquerque Residents: Follow These Mold Safety Tips If You Suspect Mold

12/22/2016 (Permalink)

Mold can begin to grow and thrive on a residential or commercial property for several reasons.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Rio Rancho/Sandoval County and South Albuquerque for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Rio Rancho/Sandoval County and South Albuquerque specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (505) 891-2345

SERVPRO of Rio Rancho and Sandoval Office Cleaning

8/1/2016 (Permalink)

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Rio Rancho and Sandoval County for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best

SERVPRO of Rio Rancho and Sandoval County offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345….here to help!

Commercial Cleaning and Restoration

8/1/2016 (Permalink)

Commercial cleaning and restoration present unique challenges. You need a company that provides excellent results while minimizing the disruption to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Rio Rancho and Sandoval County has the training and expertise to help make it “Like it never even happened.”

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Rio Rancho and Sandoval County responds quickly to your business’s fire, water, and mold damage emergencies. No commercial project is too big!

Have Questions? Call Us Today (505) 891-2345

Commercial Storm/Flood Damage Restoration

8/1/2016 (Permalink)

SERVPRO Says Fast Water Removal Limits Water Damage

SERVPRO Can Restore Your Flood/Storm Damaged Commercial Property

Although commercial business owners grapple with property issues as part of doing business, dealing with flood damage can be particularly problematic. In addition to necessitating extensive structural damage repair work, flood damage can destroy inventory, stock, supplies, office furniture, documents and electronic equipment. Add to this list potential health issues arising from contaminated water intrusion and possible mold proliferation. SERVPRO suggest the following article may help mitigate water damage to your business facility. 

Ramifications of Water Damage Caused by Storm Surges
In many cases, flood damage results from the effects of a storm. There are several types of water damage that can result from storm surges. Some of them include:
• Building displacement or damage
• Mold growth in commercial properties within walls or HVAC systems
• Damage to coastal rail lines, highways, or roads resulting in less accessibility for transportation
• Loss of business, closed doors means lost commercial cash flow, less rent, and loss of customer traffic 
• Port closures in Miami area can affect tourist business, stifling of imported products for sale
• Damage to property including contamination from flood watercontaining contaminants to sewage backup

How To Save On Flood Damage Restoration. Have a flood insurance program. Also, by purchasing business interruption insurance, you can gain reimbursement for a claim and lessen the impact of no revenue stream and thus lower your total costs. SERVPRO is recognized as a preferred vendor by many insurance and management companies. We can help speed the process of water damage restoration. The best way to reduce or prevent damages generated by storm surges is to implement strategies before the onset of hurricane season. Here are some strategies you should implement:
• Build higher. If you own your commercial building, consider the value of finding the property's base flood elevation and building above it. Hire a structural engineer to offer a plan to reinforce your commercial property.
• Place valuables higher. If your building contains more than one floor, be sure to move valuable assets, technical equipment, and computers to the second floor.
• Invest in preventative installations. Be sure to install some back-flow valves in the property's sewer lines. These valves will prevent city sewage from flowing into your property in the event of a storm surge. Have available access to water surge barricading materials such as sandbags. Also, be sure to elevate electrical systems such as extension cords above the region's flood level. You can also utilize cinder blocks to raise your appliances and most valuable assets above anticipated flood levels.
• Select fast-drying material. Carpeting and wet drywall are susceptible to damage from mold. These porous-surfaced building materials normally require discarding after flooding due to contaminants and mold growth. Build or replace with stone products, tile and noncardboard backed gypsum materials. 
• Purchase hurricane shutters. 

Call SERVPRO Now! To ensure that your Miami commercial property can withstand water damage resulting from floods, be sure to implement the strategies outlined above. Post flooding, the most urgent action is to extract the standing water from the premises. Our company has the equipment, training, and expertise to dry out your building, repair material damage, clean, and sanitize your business. Our IICRC-certified professionals are skilled in thoroughly restoring your property to its previous safe, sanitary condition. "Like it never even happened." Let's get you open for business.

Commercial Restoration Presents Unique Challenges

SERVPRO of Rio Rancho and Sandoval County has the training, experience, and equipment to handle large commercial water damage or storm emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Call us for 24/7 support. (505) 891-2345.

Flood Damage-What to Do?

8/1/2016 (Permalink)

SERVPRO Provides Quick Water Removal to Your Storm Damaged Property

SERVPRO Provides Total Support to Restore Your Storm Damaged Dwelling

Following the experience of enduring the disaster that a hurricane, flood or fire causes, it is very apparent that much flood damage restoration lies ahead. After such a tragedy, the water removal, clean up process, and restoration to the pre-loss condition can feel like a very overwhelming task at hand, but needing immediate attention.
 
The aftermath of any storm event will encompass many aspects before there can be a return to normalcy. The most important initial factor is safety for you, your family, and the structure of your home. Note that you must not return to your home until the local authorities have advised you that it is safe. The range of storm damage to your home and your neighborhood will be the determining factors.

You should take the time to contact your home insurance provider as quickly as you can after the occurrence of the disaster that has affected your home unexpectedly. The insurance provider will then start your claim and send out an insurance adjuster since there is extensive damage. Make sure that you establish your coverage with your agent as some flood damage costs may need a separate policy. He/She can provide you with further assisted guidance by recommending a professional disaster recovery company like SERVPRO to begin the storm damaged restoration of your home. This national company, with local franchises, is listed as a preferred vendor to over 315 insurance and property management companies. 
 
The initial 48 hours is crucial for mitigating water damage. SERVPRO can begin by boarding up any exposed areas to the outside elements. This will also lessen the chances of continuing damage or vandalism. The team can tarp roofs, and even construct temporary fencing around your property. All power must be disconnected to lessen the chance of electrocution or fires. Heavy duty truck mounted water pumps will void the structure of most of the standing water. Wet vacs, sump pumps, continue the water extraction process. Moisture removal is vital to mitigate secondary water damage to possessions, building materials, and mold growth. Air movers, dehumidifiers, and portable generators are available to continue this process. 

SERVPRO will provide a CCIS report that inventories all water damaged items, and articles. We can pack-out possessions to be dried, cleaned, and sanitized at our cleaning facility. This report will help in your insurance claim for restitution and restoration of your water damaged dwelling. We will complete the storm damage project by taking you on a walk-through of your property, supplying documentation of normal levels of moisture remaining, and guaranteeing your complete satisfaction. You can return home "Like it never even happened."

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Rio Rancho and Sandoval has the specialized training, equipment and expertise to restore your home back to its pre-storm condition.We respond 24/7 to your emergency. (505) 891-2345

South Albuquerque Commercial Storm/Flood Damage Restoration

Mold Remediation: A Brief Overview

8/1/2016 (Permalink)

Mold can begin to grow and thrive on a residential or commercial property for several reasons.

Remediation in Rio Rancho and Sandoval County: A Brief Overview

When you find yourself experiencing a mold infestation, the most effective and appropriate solution is to attain professional  mold remediation services. As many remediation experts know, leaving your mold issue unaddressed may cause health effects while also compromising the structural integrity of your property. To learn more about mold and why attaining mold remediation services is so important, consider the following overview:

What Causes Mold?
Mold can begin to grow and thrive on a residential or commercial property for several reasons. For example, natural disasters like fires and flood almost always result in substantive water damage. Because mold grows in moist, water-rich environments, properties impacted by natural disasters are almost always an excellent breeding ground for the unwanted fungus. Pipe leaks also result in the type of water damage that can become the perfect environment for unwanted mold. When mold infestations become so profound that normal removal procedures are ineffective, a specialized modality referred to as mold remediation is required.

What Is Mold Remediation?
Although defined broadly, mold remediation is the process of eliminating mold that measures over 10 square feet. Unlike traditional mold removal methods,  mold remediationmust be implemented by a professional team of experts who possess the specialized tools and techniques to expedite and optimize the elimination process.

The Mold Remediation Process
When you call a professional mold remediation company, they will use precautionary containment procedures in conjunction with industrial chemicals to prevent contamination and further spread of mold spores. The only individuals who should ever complete the mold remediation process are industry professionals who utilize the right equipment, including the ideal breathing apparatus.

Prior to cleaning up the mold spores, your property will be contained through the use of plastic sheeting. The sheeting possesses the level of thickness necessary to preclude any microscopic spores from escaping and invading other areas. The remediation specialists will then use specialized equipment to complete the cleanup and repair processes. Some of the specialized equipment utilized will include an HEPA filtered vacuum, industrial strength cleanser, and a wet vacuum. In the event that you are experiencing plumbing issues or roof leaks that generate mold, you may need to call another specialist. After completing the mold remediation process, your professional remediation specialist will work with you to determine whether any of your furniture and books are salvageable or will require replacement.

Conclusion
If you find your residential or commercial property subjected to mold infestation, it's time to call a team of excellent, efficient remediation specialists. To attain the optimized, expedited remediation care that you deserve, trust the professionals of SERVPRO. For many years, we've helped people eliminate unwanted mold and restore their property to its original, pristine state. Call us immediately so that we can do the same for you!
   

Locally Owned Company with National Resources

We are proud to be an active member of this community. SERVPRO of Rio Rancho and Sandoval County is locally owned and operated, so we’re already nearby and ready to help residents and business owners with any size cleaning or restoration emergencies. We are here in Rio Rancho and Sandoval County and ready to help you. Just call us. (505) 891-2345

The Right Way to Deal With Mold Damage

8/1/2016 (Permalink)

Trust the professionals at SERVPRO of Rio Rancho and Sandoval County to take care of your mold damage emergency!

The Correct Way to Handle Mold Damage

 in New Mexico, mold damage is a common problem. It affects all kinds of homes and businesses. It is not something to be scared of because it happens to almost everybody, at some time in their lives. However, it does need to be treated with caution. Mold damage, though common, can be both expensive and can cause health effects. 

This is why the only effective solution for dealing with chronic mold damage is to call in the experts. Qualified mold damage restoration teams have the necessary skills and expertise to make sure that all of the damaged areas of a property are safely removed. If you do not seek professional advice, you risk the problem becoming a recurring one. 

This guide to the importance of professional mold damage restoration will help you get to grips with the best possible solution. 

Fix the Source of the Issue 

While homeowners can go some way to removing the superficial signs of mold damage in Rio Rancho and Sandoval County (the visible marks and blemishes), it is much more difficult to pinpoint the cause. And this is vital if the problem is to be eradicated for good. Mold damage restoration experts are trained to look for patterns and uncover the source of the destruction. More often than not, the mold is being caused by an unidentified leak within the building. 

Recognize the Type of Mold 

It is a common misunderstanding to assume that all mold is the same. In fact, there are more than 10,000 different varieties. As they all require a slightly different approach, identification is key to tackling mold damage in Miami. Nobody expects you to be able to distinguish between the characteristics of a thousand mold samples, so take the job to somebody is specially trained for it. 

Use the Right Equipment 

Another important benefit of using a professional mold damage restoration service is access to specialist equipment. You might have a basic dehumidifier in your home or workplace, but this won’t be strong enough to tackle a serious problem. You need heavy duty dryers, blowers, and EPA approved chemicals. If there is evidence of black mold in the building – which causes negative health effects – protective clothing is needed to ensure safety. 

Locally Owned Company with National Resources

 To find out more about the most effective ways to tackle mold damage, call the experts at SERVPRO of Rio Rancho and Sandoval County on (505) 891-2345 today. 

Power Outages

7/26/2016 (Permalink)

Power Outages 

"Power outages can occur because of multiple reasons: utility blackouts or severe weather such as thunder and lightning storms, snow and ice storms, or strong winds. Whatever the reason, power outages can affect thousands – even millions – of people over an extended period of time.

In preparation for a power outage or any emergency, every household should have a disaster supply kit that contains key items such as non-perishable food, drinking water, a battery-operated radio or television, a land-line telephone or cell phone, and an emergency contact list of relatives or friends. To view checklists for home emergency preparedness kits, click here.

Extended power outages during extremely hot or extremely cold weather are serious concerns for individuals with special needs or for those who rely on life support devices requiring electricity, such as respirators or ventilators.

By law, utility companies are required to maintain and update their lists, annually, of customers who rely on life support devices. People with these medical concerns need to register with their utility company or complete an application to get on their lists. Written verification from the customer’s physician may also need to be included. People with medical concerns should contact their utility companies for details.

However, there is no guarantee that customers with medical needs will have their power restored immediately. People who rely on medical equipment need to be extra prepared. Their emergency preparedness kit should include a list of places to go until power is restored, additional oxygen tanks, and if possible, a backup generator as an alternate power source.

Click http://www.weathersafety.ohio.gov/PortableGeneratorInfo.aspx for information on the safe use of generators.

Before a Power Outage

To prepare for a blackout or power outage, you should do the following.
• To begin preparing, you should update or build an emergency kit (see above) and make a family communications plan http://www.ready.gov/family-communications.
• Follow energy conservation measures to keep the use of electricity as low as possible, which can help power companies avoid imposing rolling blackouts.
• Fill plastic containers with water and place them in the refrigerator and freezer, if there’s room. Leave about an inch of space inside each one, because water expands as it freezes. This chilled or frozen water will help keep food cold during a temporary power outage.
• Be aware that most medication that requires refrigeration can be kept in a closed refrigerator for several hours without a problem. If unsure, check with your physician or pharmacist.
• Keep your gas tank in your vehicle at least half full because gas stations rely on electricity to power their pumps.
• Know where the manual release lever of your electric garage opener is located and know how to operate it. Garage doors can be heavy, so know that you may need help to lift it.
• Keep a key to your house with you if you regularly use the garage as the primary means of entering your home, in case the garage door will not open.

During a Power Outage

• Use only flashlights for emergency lighting. NEVER use candles during a blackout or power outage. Candles pose an extreme risk of fire.
• Keep refrigerator and freezer doors closed to keep your food as fresh as possible. Carefully check your food for signs of spoilage before eating.
• Turn off or disconnect appliances, equipment (like air conditioners) or electronics that were in use when the power went out. Power many return with momentary “surges” or “spikes” that can damage computers, as well as motors in appliances, like the air conditioner, refrigerator, washer or furnace.
• NEVER run a generator inside a home or garage.
• Do not connect a generator to a home’s electrical system. If you use a generator, connect the equipment you want to the outlets on the generator.
• Listen to a local radio station or to a battery or generator powered television for updated information.
• Use a standard telephone handset (land line) or cellular phone. Cordless phones and answering machines require electricity. Use the phone for emergencies only.
• DURING THE SUMMER – Take steps to remain cool, if it’s hot outside. During prolonged power outages, consider going to a place that has power and air conditioning, such as a movie theater, shopping mall, library or “cooling shelter” that may be open in your community.
• DURING THE WINTER – Put on layers of warm clothing if it’s cold outside. Never burn charcoal indoors for heating or cooking. Never use your gas oven as a source of heat. If the power is out for a prolonged period, plan to go to another location (a relative or friend’s home, or a public facility) that has heat to keep warm.
• Provide plenty of fresh cool water for your pets.
• Eliminate unnecessary travel, especially by car. Traffic signals will stop working during an outage, creating traffic congestion.
• Try to keep cash on hand. Equipment such as automated teller machines (ATMs) will not work during a power outage or blackout.

People with Disabilities and Other Access & Functional Needs

• Call your power company before rolling blackouts occur, if you use a battery-operated wheelchair, life-support system (such as oxygen) or other power-dependent equipment. Many utility companies keep a list and map of the locations of power-dependent customers, in case of an emergency.
• Ask utility companies what alternatives are available in your area. Contact the customer service department of your local utility company(ies) to learn if this service is available in your community.
• Have an extra battery, if you use a motorized wheelchair or scooter. A car battery also can be used with a wheelchair, but will not last as long as the wheelchair’s deep-cycle battery. If available, have a lightweight manual wheelchair for backup.
• If you are visually impaired, have a talking or Braille clock, or large-print timepiece with extra batteries.
• Consider getting a small, portable battery-operated television if you are deaf or have a hearing loss. Emergency broadcasts may give information in open captioning or American Sign Language (ASL)."

Read More at: https://weather.com/safety/hurricane/news/power-outage-checklist-20120601

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help!

FEMA

7/26/2016 (Permalink)

Here is what FEMA says about mitigation (The following was portion copied directly from: https://www.fema.gov/what-mitigation )

“Effective mitigation requires that we all understand local risks, address the hard choices, and invest in long-term community well-being. Without mitigation actions, we jeopardize our safety, financial security and self-reliance.

·         Disasters can happen at anytime and anyplace; their human and financial consequences are hard to predict.

·         The number of disasters each year is increasing but only 50% of events trigger Federal assistance.

·         FEMA's mitigation programs help reduce the impact of events—and our dependence on taxpayers and the Treasury for disaster relief.

FEMA's Federal Insurance and Mitigation Administration (FIMA) manages the National Flood Insurance Program (NFIP) and implements a variety of programs authorized by Congress to reduce losses that may result from natural disasters. Effective mitigation efforts can break the cycle of disaster damage, reconstruction, and repeated damage. FEMA's mitigation and insurance efforts are organized into three primary activities that help states, tribes, territories and localities achieve the highest level of mitigation: Risk Analysis, Risk Reduction, and Risk Insurance. Through these activities and FEMA's day-to-day work across the country, communities are able to make better mitigation decisions before, during, and after disasters.”

Read more by clicking the link provided above.

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345….here to help!

Mold Busters

7/26/2016 (Permalink)

Never know where SERVPRO of Rio Rancho and Sandoval County will be next....We are ready to help!

Mold Prevention Tips

7/25/2016 (Permalink)

Mold prevention tips for your Rio Rancho and Sandoval County home:

-When water leaks or spills occur indoors - ACT QUICKLY.  If wet or damp materials or areas are dried 24-48 hours after a leak or spill happens, in most cases mold will not grow.

-Keep air conditioning drip pans clean and the drain lines unobstructed and flowing properly.

-If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity.

-Make sure the ground slopes away from the building foundation, so that water does not enter or collect around the foundation.

Air Duct Cleaning

7/25/2016 (Permalink)

Should I get the air ducts cleaned?  https://www.epa.gov/indoor-air-quality-iaq/should-you-have-air-ducts-your-home-cleaned#what-is

“Most people are now aware that indoor air pollution is an issue of growing concern and increased visibility. Many companies are marketing products and services intended to improve the quality of your indoor air. You have probably seen an advertisement, received a coupon in the mail, or been approached directly by a company offering to clean your air ducts as a means of improving your home's indoor air quality. These services typically — but not always — range in cost from $450 to $1,000 per heating and cooling system, depending on:
the services offered

·         the size of the system to be cleaned

·         system accessibility

·         climatic region

·         level of contamination”

Please click the link above to continue reading the online information as this was just a small portion of the information provided by the EPA.

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345….here to help!

What is E+R=O?

7/25/2016 (Permalink)

E+R=O means, Event+Response=Outcome.  this equation can be applied to every aspect of our lives.  Your "event" may it be a pipe burst, sewage backup, fire + your "response" to call SERVPRO of Rio Rancho and Sandoval County = your "outcome" as we say, Like it never even happened®

SERVPRO of Rio Rancho and Sandoval County  (505) 891-2345 ….here to help!

Sewage Clean Up

7/21/2016 (Permalink)

SERVPRO of Rio Rancho and Sandoval County provides 24-hour emergency contaminated water damage cleanup service and is dedicated to being faster to any-sized disaster in Rio Rancho and Sandoval County. Any water damage in your facility is bad, especially when the water contains potentially harmful bacteria that can affect the health of occupants and the value of your property.  Toilet overflows, sewage backups and other black water intrusions are more than nasty, smelly messes; these biohazardous damages also introduce harmful microorganisms into your building, as well as the moisture necessary to ensure their continued growth.

A mop and common cleaning products may not be enough for black water intrusions.  SERVPRO of Rio Rancho and Sandoval County is trained to safely clean and restore your building utilizing the following procedures:

• Identify the source/type of water.
• Measure temperature and humidity for drying analysis.
• Survey the extent of damage and inspect the premises.
• Perform emergency water extraction.
• Move and block furniture.
• Provide floor service.
• Inspect carpet and padding.
• Apply necessary treatments including disinfectants and deodorizers.
• Utilize and monitor drying equipment.
• Dispose of refuse.   

HAVE QUESTIONS? Call us today – (505) 891-2345

Stone, Masonry and Tile Cleaning Tips from IICRC

7/18/2016 (Permalink)

http://www.iicrc.org/consumers/care/hard-surface-cleaning/.  Please continue reading for more IICRC tips and information as this is just a start!

"In today’s home decor, hard surface flooring is playing an increasingly important role. Examples of popular flooring materials include stone, concrete, ceramic/clay, wood, resilient and specialty flooring. These materials appear to be easy to clean, maintain and restore, however, soils on hard surface flooring have a tendency to build up progressively, resulting in erosion. Sooner or later, it’s necessary to clean beyond routine dusting and damp mopping; that’s the time to call in a certified professional for help."

"Identification is Key. There are six categories of hard surface floor covering: natural stone, concrete, ceramic/clay, wood, resilient and specialty. Within these categories are numerous classifications that require different cleaning methodologies. By knowing what the flooring material is, a proper floor maintenance program can be developed."

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345.

Stain Removal

7/18/2016 (Permalink)

IICRC approved instructor, Craig Jasper said “If the right steps aren’t followed, a potentially temporary spot can become a permanent stain.”  He goes on to provide steps should find a spill or mess that could leave a stain. Here is one step from his list found athttp://www.iicrc.org/wp-content/uploads/2016/06/IICRC-Summer-Stains.pdf:

“Always pretest removal agents Spot removal varies based on the type. For instance, mud, soft drinks and ketchup will need to be blotted with a half tablespoon of dishwashing detergent mixed with one glass of water. Then, blot with a solution of one part ammonia and three parts water. For pet accidents and chocolate, follow the same process as above, and then apply white vinegar and blot. For vomit and grass, apply an enzyme detergent and keep the stain moist for 10 minutes. Blot and then apply an ammonia solution, followed by white vinegar. For blood, apply the detergent and ammonia solutions, followed by an enzyme detergent. For beer and wine, apply the detergent solution and then white vinegar. If color changes occur during removal, stop and call a professional.”

Please click the source link provided above to continue reading the online article!

SERVPRO of Rio Rancho and Sandoval County 505-891-2345...Here to help

Fire Prevention Tips

7/12/2016 (Permalink)

The following was taken directly from: https://www.ready.gov/home-fires

"Most home fires occur in the kitchen while cooking and are the leading cause of injuries from fire. Common causes of fires at night are carelessly discarded cigarettes, sparks from fireplaces without spark screens or glass doors, and heating appliances left too close to furniture or other combustibles. These fires can be particularly dangerous because they may smolder for a long period before being discovered by sleeping residents.

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

• Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
• Wear short, close-fitting or tightly rolled sleeves when cooking.
• Do not cook if you are sleepy, have been drinking alcohol, or have taken medicine that makes you drowsy.
• Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
• Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

• If you smoke, smoke outside. Most home fires caused by smoking materials start inside the home. Put your cigarettes out in a can filled with sand.
• Make sure cigarettes and ashes are out. The cigarette really needs to be completely stubbed out in an ashtray. Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
• Check for cigarette butts. Chairs and sofas catch on fire fast and burn fast. Don't put ashtrays on them. If people have been smoking in the home, check for cigarettes under cushions.
• Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
• Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

• Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
• Buy electrical products evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
• If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
• Use electrical extension cords wisely; never overload extension cords or wall sockets.
• Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

• Keep combustible objects at least three feet away from portable heating devices.
• Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
• Check to make the portable heater has a thermostat control mechanism, and will switch off automatically if the heater falls over.
• Check with your local fire department on the legality of kerosene heater use in your community.
• Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

• Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
• Never burn trash, paper, or green wood.
• Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
• Make sure the fire is completely out before leaving the house or going to bed.
• Store cooled ashes in a tightly sealed metal container outside the home.

Children

• Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
• Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
• Teach children not to pick up matches or lighters they may find. Instead, they should tell an adult immediately.
• Never leave children unattended near operating stoves or burning candles, even for a short time.
• Check under beds and in closets for burned matches, evidence your child may be playing with fire.

More Prevention Tips

• Avoid using lighted candles.
• Never use the range or oven to heat your home.
• Replace mattresses made before the 2007 Federal Mattress Flammability Standard. Mattresses made since then are required by law to be safer.
• Keep combustible and flammable liquids away from heat sources.
• Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas."

Read more at: https://www.ready.gov/home-fires

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345

Home Fires

7/12/2016 (Permalink)

The following was copied directly from https://www.ready.gov/home-fires

"Each year more than 2,500 people die and 12,600 are injured in home fires in the United States, with direct property loss due to home fires estimated at $7.3 billion annually.  Home fires can be prevented!

To protect yourself, it is important to understand the basic characteristics of fire. Fire spreads quickly; there is no time to gather valuables or make a phone call. In just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames.

Heat and smoke from fire can be more dangerous than the flames. Inhaling the super-hot air can sear your lungs. Fire produces poisonous gases that make you disoriented and drowsy. Instead of being awakened by a fire, you may fall into a deeper sleep. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio."

SERVPRO of Rio Rancho and Sandoval County SERVPRO (505) 891-2345

24 Hour Smoke, Soot and Fire Damage Clean Up

7/12/2016 (Permalink)

SERVPRO of Rio Rancho and Sandoval County responded quickly to this warehouse fire.

Every 90 seconds a residential fire occurs somewhere in the United States.  When a fire strikes your home or the home of your customers, SERVPRO of Rio Rancho and Sandoval County is ready to respond.   

SERVPRO of Rio Rancho and Sandoval County provides 24-hour emergency fire and smoke damage cleanup service and is dedicated to being faster to any-sized disaster in Rio Rancho, NM.  We can respond immediately to your fire damage emergency and have the expertise to handle your restoration and cleaning needs.

• 24 Hour Emergency Service

• Direct Insurance Billing

• Quick Response

• Faster to Any-Sized Disaster

 Within one hour from notice of loss, a SERVPRO of Rio Rancho and Sandoval County a professional will contact the customer to arrange for service.  Within four hours of loss notification, a trained professional will arrive on-site to begin any necessary emergency mitigation services.  The SERVPRO professional will determine what can be restored, and will begin cleanign the contents and structure, working to return it to pre-loss condition.  Within eight business hours, a verbal briefing of the scope will be communicated to the customer.  Finally, before any job is complete, the SERVPRO Professional will conduct a final walk-through of the property with the customer to ensure their satisfaction.  

When a fire takes control of you or your customer's life, SERVPRO of Rio Rancho and Sandoval County will help take it back.  

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 

HAVE QUESTIONS? Call us today – (505) 891-2345

Putting Out Fires

7/12/2016 (Permalink)

Imagine a long day at work.  You’re tired, you’re grumpy, and you’re hungry.  You come home and preheat your oven so you can pop in something quick.  You run upstairs to get changed into your favorite old sweats.  Within minutes, your smoke alarm starts beeping loudly.  Your heart is in your throat as you grab your shoes and your phone and head back downstairs.  The kitchen is filled with smoke and the stove is on fire!  You call 911 as you head out the door and thank your lucky stars that they arrive quickly and put out the fire.  Now what?

CONTENTS RESTORATION

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  Attempting to clean up the damage yourself can actually create further damage.  So after the first wave of heroes have rescued the property, let professionals help you restore it.  SERVPRO of Rio Rancho and Sandoval County specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

WHAT YOU CAN DO UNTIL HELP ARRIVES

A fire damage will not only wreak havoc on your home, but also on your emotions.  Fear, uncertainty, stress, and doubt can overwhelm homeowners long after the flames have been extinguished and the smoke has cleared.  The staff of SERVPRO of Rio Rancho and Sandoval County strives to restore not only your home, but your peace of mind as well, to make it like it never even happened.  Until we arrive at your home, there are a few steps you can take to minimize any further damage.

• Limit movement in your home to prevent soot particles from spreading and additional damage from occurring.
• Place clean towels or old linens on rugs and high traffic areas and upholstery.
• Coat chrome faucets, trim and appliances with petroleum jelly or oil.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Do not wash any walls or painted surfaces.
•  Do not shampoo carpet or upholstery.
•  Do not clean any electrical equipment.
•  Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

When a fire takes control of your life, SERVPRO of Rio Rancho and Sandoval County will help take it back. 

IICRC-What is Structural Drying?

7/11/2016 (Permalink)

The following has been copied directly from the IICRC website and can be located at:http://www.iicrc.org/consumers/care/structural-and-commercial-drying/

"While there are many methods for drying structural components and contents, the “in-place” drying system has been taught in the industry and used by drying contractors since the early ’80s. In those days, this method of drying components, without significant removal of furnishings or fixtures, was somewhat restricted, due to limitations imposed by extraction, evaporation and dehumidification equipment. In recent years, however, drying technology (extraction, evaporation, dehumidification), along with better understanding of psychrometry, has advanced in major ways so that in-place drying has, in some cases, become far more safe and practical."

"Why use a certified technician?

Drying Principles

7/11/2016 (Permalink)

“Structure and contents

When working within a residence, it is often the case that those who are performing the water damage restoration must work with and around the contents of the home. This includes, but is not limited to, furniture, electronics, books, and any other materials that may have been affected by the water damage. The moving around of the said contents is often referred to "contents manipulation." Water damage restoration firms often bill content manipulation on a per hour basis.

Contents may also require treatment due to the effects of water damage. This may include, but is not limited to, sterilization, sanitization, deodorization, drying, and storage of said contents. Other contents may simply be unsalvageable, or the cost of having them salvaged would exceed its current value.

Monitoring

After the water has been extracted and any non-salvageable materials have been removed, water damage professionals should place drying equipment according to industry guidelines for capacity in the affected areas. Industry standards state that drying vendors should return to the residence at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls, contents, or other affected materials. Should one area be dry and another affected area still wet, the firm will relocate or remove equipment accordingly.

Completion

Once temperature, humidity, and moisture content are deemed acceptable according to industry standards, drying equipment is removed and the drying process is complete. There are defining criteria and methods to be used for assessing water damage and establishing restoration procedures, but because of the unique circumstances of every water damage restoration project, it is impractical to issue blanket rules that apply to every situation. In extenuating circumstances, deviation from standard practices is appropriate.

Step-by-step process

Though the water seepage will stop once the source of water has been identified and plugged, the problem does not end there. It is essential to determine the appropriate water extraction method, which may range from the use of a wet-dry vac unit to more heavy duty equipment like submersible pumps. Once this has been completed, the process of drying and dehumidification should start. Oftentimes, affected surfaces and areas look dry once the water has been extracted and removed, but there remains hidden water and moisture.  This would call for the use of drying and dehumidifying equipment. As such, carpets, walls, and flooring require removal, drying, cleaning, and disinfecting."

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help! 

Home Water Damage

7/7/2016 (Permalink)

The following was copied directly from: http://www.iicrc.org/what-when-home-suffers-from-water-damage-a-74.html

"When a major storm passes close to the house, the home may suffer water damage that is difficult to repair. There are many things a family can do to begin repairing any destruction, but a certified professional will likely be needed to get rid of any serious health or structural threats. Contaminated storm surges or floods can carry pathogens and become a breeding ground for mold. If allowed to fester, these mold spores can spread throughout the building and become even more difficult to remove. In many cases,  governmental agencies could condemn the structure if the microbial threat is too great."

"The main reason why a home is sensitive to water damage is because moisture is difficult to detect once the floods recede. Standing liquids can encourage microbial growth within 24 hours and can saturate all kinds of textiles and seep through drywall. Moisture may collect behind the walls, where mold and bacteria may multiply out of sight. If a family reacts quickly enough, clothes and furniture may be saved. However, people must be careful when entering a building that has recently been flooded. Exposure to wildlife and contaminated liquids can result in serious injury."

"Before entering a home affected by water damage, make sure the electrical power is shut off. Exposed wires or plugged in devices can electrocute people, resulting in major injury or even death. Also, it’s best to move slowly through the building when re-entering it for the first time. Snakes, reptiles or rodents may be hiding under debris and could lash out and bite suddenly. To protect against wildlife and airborne contaminants, wear protective clothing from head to toe, including a vapor respirator, rubber gloves and eye protection. Also, wear thick boots that can withstand puncturing and animal bites." 

"Professional restoration services can quickly identify what items in the home are compromised by water damage. Normally, anything that is porous may need to be discarded if it has come in contact with contaminated fluids. These items, like mattresses, box springs, pillows and particle board, trap more moisture than other materials and foster the growth of microbes. A family can prepare for professional cleaning by getting rid of these items before the technicians arrive, butbe sure to properly record and itemize the items for insurance purposes prior to disposing." 

"Once professionals arrive at the building, they will be able to track down any pockets of excess moisture and remove them. Certified technicians can locate these pockets of moisture using equipment that measures the moisture in hidden pockets and behind tile and other materials that may not feel wet on the outside.  When these moisture pockets are found, the technicians will expose them to air by removing any drywall or other materials in the way. Once the location of the moisture has been determined, the professionals will begin the clean-up process that may include pressure washing the area with powerful detergents. These technicians are also able to speed up the drying process to prevent the growth of any molds or other harmful bacteria. If the professional locate mold or bacteria colonies, they will know how to identify and remove the threat using chemical or mechanical methods."

"It’s important for a family to hire professionals that are certified through a reputable organization. Technicians trained in this area know how to find compromised areas and do what it takes to restore them."

Call SERVPRO of Rio Rancho and Sandoval County (505) 891-2345.  We are ready to help!

Water Categorization

7/7/2016 (Permalink)

The following was copied directly from: https://en.wikipedia.org/wiki/Water_damage_restoration

"Water, under the IICRC's S-500 Standard and Reference Guide for Professional Water Damage Restoration, has been broken off into three categories. These categories are based upon the level of contamination present, or presumed present, in the source water.

·         Category 1 is water from a clean or sanitary source. Previously known as clear water or clean water, this descriptor has since been removed to reduce confusion. These can include water from broken clean water supply lines; clean water from toilet tank or bowl; faucets; and bottled water. Although the source may be from a clean source, category 1 water can quickly degrade into category 2 or 3 depending upon such factors as time, temperature, and contact with contaminants.

·         Category 2 is water with some level of contaminants that could cause discomfort or illness if ingested. Previously known as grey water, this descriptor has since been removed to avoid confusion. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; and dishwasher overflow. Category 2 water can quickly degrade into category 3 depending upon such factors as time, temperature, and contact with contaminants.

·         Category 3 water is grossly unsanitary, and could cause severe illness or death if ingested. Previously known as black water or blackwater, this descriptor has since been removed to avoid confusion. Sources for category 3 water include, but are not limited to, sewage; flooding from rivers or streams; wind-driven rain, water from beyond the toilet trap; water from the toilet bowl with feces; and standing water that has begun to support microbial growth.”

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help! 

Water Classifications

7/7/2016 (Permalink)

SERVPRO of Rio Rancho and Sandoval County (505) 891-2345...Here to help! 

The following was copied directly from: https://en.wikipedia.org/wiki/Water_damage_restoration

“Water damage is classified into one of the following classes:

·         Class 1 water damage (least amount of water, absorption and evaporation): Water losses that affect only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion are present.

·        Class 2 water damage (large amount of water, absorption and evaporation): Water losses that affect at least an entire room or carpet and cushion(pad). Water has wicked up walls less than 24”. There is moisture remaining in structural materials (e.g., plywood, particleboard, structural wood, concrete).

·         Class 3 water damage (greatest amount of water, absorption and evaporation): Water wicked up over 24", or water may have come from overhead affecting ceilings, walls, insulation, carpet, cushion and sub-floor. The entire area are saturated.

·         Class 4 water damage (specialty drying situations): These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone). Typically, there are deep pockets of saturation, which requires very low specific humidity.”

FYI....next will be Water Categorization 

Business Water Clean Up

7/5/2016 (Permalink)

When disaster strikes your business, SERVPRO® will be here to make it "Like it never even happened."

SERVPRO of Rio Rancho and Sandoval County is here 24/7 if you need our help.  Call us (505) 891-2345

Cleaning with Toothpaste

7/5/2016 (Permalink)

SERVPRO of Rio Rancho and Sandoval County. 

Did you know toothpaste can clean a lot more than just your pearly whites? Check out these unusual uses in the photo.

Apartment and Condo Restoration

7/5/2016 (Permalink)

Whether you've got a loft, a condo or a studio apartment, we'll make it all feel like home again. #UnderOneRoof

SERVPRO of Rio Rancho and Sandoval County  (505) 891-2345 .

Your Experts in Commercial Water Damage in Rio Rancho and Sandoval County

7/5/2016 (Permalink)

Handle Your Rio Rancho and Sandoval County Commercial Water Damage with SERVPRO

If you have recently become a victim of commercial water damage in Rio Rancho and Sandoval County, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration
Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Rio Rancho and Sandoval County. You can depend on SERVPRO to provide reasonable prices for Rio Rancho and Sandoval County commercial water damage and other services in the area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration. Whether you require cleanup after commercial water damage or simply need a carpet cleaning, call us at (505) 891-2345.

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Rio Rancho and Sandoval County has the experience, training, and equipment to deal with a big box water emergency in Rio Rancho and Sandoval County. For immediate 24/7 service call us. (505) 891-2345

Rio Rancho and Sandoval County, Removal of Blood and Other Biohazards

7/5/2016 (Permalink)

Rely on SERVPRO for Safe Biohazard Removal from Your Rio Rancho and Sandoval County Property

Blood, bodily fluids, and other Rio Rancho or Sandoval County biohazards can endanger anyone who comes in contact with them. Even trace amounts so small that they cannot be seen with the naked eye can pose serious health risks. When a site in your home or business has been contaminated, how do you make it safe again? Rely on the professionals at SERVPRO of Rio Rancho and Sandoval County for top-notch biohazard cleanup and restoration services.

Avoiding Health Risks
Is it necessary to seek professional assistance in cleaning up a location impacted by crime, trauma or death? With the risks posed by blood-borne pathogens and dangerous communicable diseases, cleaning a scene contaminated with biohazards like blood is a perilous undertaking for anyone who lacks the proper training and equipment. It is unpleasant to think about, but blood and bodily fluids are prone to splattering so that minute amounts can affect a wide area. The air at these scenes can be hazardous since small particles can become airborne if dried material is disturbed. Anything removed from the scene must also be disposed of properly to avoid spreading the contamination. Besides, you cannot assume the area is safe again just because the visible traces have been removed. If a space contaminated with blood or other biohazards is not appropriately cleaned, sanitized and restored, these unseen hazards can linger, posing a threat to anyone who enters it. Ultimately, the best way to make sure that a place is once again safe is to use a professional organization like SERVPRO that is experienced in biohazard restoration.

Preventing Legal Repercussions
As if the health risks created by biohazards are not dire enough, failure to have a contaminated space properly cleaned can also have serious legal consequences. The responsibility for cleaning up after a crime, trauma or death falls on the Rio Rancho and Sandoval County property owner, and there are regulations and laws regarding how biohazards are handled that must be followed. These rules are designed to safeguard everyone, and ignorance is not considered an acceptable excuse for disregarding them. Individuals and businesses that do not follow these rules may find themselves facing hefty fines. They might even be held liable if someone else is injured by their actions. Using a professional team that understands what is required to comply with the various rules and regulations governing biohazards in your area can shield you from both health risks and legal issues.

Focusing on Your Safety
At SERVPRO of Rio Rancho and Sandoval County, we are committed to the well-being of our customers. Offering emergency services 24 hours a day, we will rapidly respond whenever you request our assistance. Our technicians follow the protocols established by the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA), so you can be confident that they have the expertise and training to remove all biohazards and dispose of them properly. We use specialized equipment that allows us to detect the presence of even a minute trace of a biohazard, and we do not stop until your scene is thoroughly sanitized. As biohazard restoration professionals, we can often salvage items that others might have to discard, and we ensure that any material that does need to be removed from your location is disposed of appropriately.

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on SERVPRO of Rio Rancho and Sandoval County for courtesy, empathy, and the quality biohazard cleanup and restoration services that you need. Safety-minded, we are ready to do our part in restoring your space and your peace of mind. If a traumatic event has occurred on your property and you require assistance with the cleanup, contact us now to discover more about our Rio Rancho and Sandoval County biohazard restoration services and secure our help. (505) 891-2345

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We will always treat your property in Rio Rancho and Sandoval County with the greatest empathy and respect in the face of trying circumstances. We are here. (505) 891-2345

The Importance of Mold Remediation for Your Home in Rio Rancho or Sandoval County

6/30/2016 (Permalink)

Once you become aware that mold is growing in your Rio Rancho or Sandoval County home, removing the fungus should be your biggest priority. Mold remediation specialists state that mold could compromise the structural integrity of your property. Mold removal is not a DIY project. Rule of thumb is if there is about 10 square feet or more of mold growth, don't attempt mold remediation on your own. Play it safe and hire a professional mold remediation company like SERVPRO.

Mold is a fungus that grows throughout nature. In the event that your house becomes moist and wet, conducive conditions are now in place for mold proliferation. The airborne spores that are naturally in your home will develop into strings of colonies that bloom into large areas of mold patches. Mold can show up in the form of black spots, blue, green, white or even red staining on porous surfaces. Discoloration on your walls and ceilings also present other problems.

Mold can leave an unpleasant odor as it permeates through walls, flooring and HVAC ductwork throughout your home. This musty odor is endemic to outbursts of mold growth. Masking the odor does not solve the underlying problem. Identifying and eliminating odors are for the technically trained experts.

The Importance Of Hiring Professional mold remediation company like SERVPRO

Although some homeowners are inclined to attempt the mold removal process on their own, this strategy is not advisable. Once you go beyond fungi on the bathroom tiles or a small patch under the kitchen sink, it is time to consider seriously professional assistance. Professional mold remediation experts will use specialized equipment that demands expert handling for mold containment, air filtration, and cleaning. They will also identify and eliminate most present mold to ensure that your home is restored to its original safe, sanitary condition.

Call SERVPRO Today

When you realize that mold has invaded your home in Rio Rancho and Sandoval County, it is important that you take action immediately. When it's time to call the right company to remedy unwanted mold, SERVPRO is the company to trust. With over 1,650 franchises and over 57 years of industry experience, our IICRC-certified technicians possess the expertise and training necessary to optimize the mold removal process for you.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Rio Rancho and Sandoval County Call us for help. (505) 891-2345

Trauma and Crime Scene Cleanup

6/30/2016 (Permalink)

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO Franchise Professionals will respond immediately and have the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup?
Call Today (505) 891-2345

SERVPRO technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Their first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. SERVPRO Franchise Professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO Franchise Professionals can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

SERVPRO Franchise Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO Franchise Professionals follow federal and state guidelines to properly clean all surfaces.

Water Damage - What You Need to Know

6/21/2016 (Permalink)

The IICRC (Institute of Inspection Cleaning and Restoration Certification) recently posted a short but great article about water damages and why you should call certified professionals like SERVPRO of Rio Rancho/Sandoval County to help.

http://www.iicrc.org/blog/damage-water-133.html

• We can be on site within one hour of receiving your call
• We are a Preferred Vendor to many National Insurance Companies
• We bill the insurance company directly, giving you one less thing to worry about
• Our technicians are highly trained in Water Restoration techniques
• We employ advanced inspection and extraction equipment 
• We use s500 IICRC Restoration Standards 

Time is Critical Even After the Fire is Out

6/20/2016 (Permalink)

House Fire

The cost of smoke and fire damage restoration depends on a few variables even after the source is subdued.

Soot when left on surfaces can corrode and permanently discolor in the span of a few hours. If left for days, the issues can become irreparable and require the replacement of furniture, floor coverings, counter tops and much more.

Beyond soot; Burnt smells frequently linger, which make odor neutralization another important part of the process.

What many people don't consider until they’ve experienced a fire first hand is the affects of the water used to put the fire out. Parts of the structure and the contents that weren’t damaged by the fire itself may be adversely affected by the water and if not cleaned and dried quickly will need to be discarded and run the risk of mold growth.

in order for smoke damage restoration to be most effective, the job should be approached as soon as possible by a professional in mitigation. Trained technicians can remove and neutralize odors, and quickly identify which items may be able to be restored.

Smoke, ash, and water all contribute to the devastation, so having someone with the proper training is crucial. SERVPRO technicians with certifications in Fire and Smoke Restoration, Water Damage Restoration, Fabric and  Upholstery Cleaning, Odor Control, Mold Remediation and Prevention, and Applied Structural Drying will have all the skills necessary to salvage and return homes to previous state.

SERVPRO National Call Center served 313 insurance and property management companies and their clients nationwide in the last year alone. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year and helps lower your insurance rates too!

24-Hour Emergency Service; in our business, you need usfast!Professionals are available 24 hours a day, seven days a week, and 365 days a year.

It doesn’t matter where you live in the United States, our trained, uniformed mitigation specialists are equipped to restore your property to pre-loss condition whenever possible and will walk through the process until the work and your satisfaction are complete. 

From large commercial to small residential losses, SERVPRO of Rio Rancho/Sandoval County understands your loss is the job that matters most!